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Item 15AGENDA ITEM NO. 15 AGENDA STAFF REPORT City of West Covina I Office of the City Manager DATE: April 5, 2022 TO: Mayor and City Council FROM: David Carmany City Manager SUBJECT: CONSIDERATION OF AN AGREEMENT WITH LOS ANGELES CENTERS FOR ALCOHOL AND DRUG ABUSE (LA CADA) TO PROVIDE HOMELESS SERVICES RECOMMENDATION: It is recommended that the City Council take the following actions: 1. Provide direction regarding an agreement with the Los Angeles Centers for Alcohol and Drug Abuse (LA CADA); 2. Authorize the City Manager to negotiate and execute all necessary documents, in such final form as approved by the City Attorney, to carry out the City Council's direction; and 3. Adopt the following Resolution: RESOLUTION NO. 202232 - A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WEST COVINA, CALIFORNIA, ADOPTING A BUDGET AMENDMENT FOR THE FISCAL YEAR COMMENCING JULY 1, 2021 AND ENDING JUNE 30, 2022 (LA CADA) BACKGROUND: On December 17, 2019, the City Council approved an agreement with Union Station Homeless Services (USHS) to provide homeless services through Housing Navigation largely funded through a grant of Measure H funds from the County of Los Angeles. The grant term ended on December 31, 2021. On December 7, 2021, representatives from USHS were asked by the City Council to return with a proposal for additional services. On February 9, USHS sent a listing of "Opportunities in Homeless Services", which listed a menu of services they could provide. While USHS indicated the cost of a full-time housing navigator - the service provided to the City under the Measure H grant - is $64,000, additional services were not costed out. Staff conducted a phone meeting with USHS on February 24, 2021 to discuss, refine, request cost estimate of proposed services. As of the writing of this report, staff has not received a cost estimate. DISCUSSION: LA CADA was established in 1971 and has prior experience with homeless crisis housing, street outreach and case management through services they provide in various communities throughout Los Angeles County. The City of Alhambra conducted a Request for Proposals for Homeless Crisis Housing, Street Outreach, and Case Management Services in May 2020 and awarded the contract to LA CADA, after determining, "amongst all the proposals received, LA CADA's proposal offered the most well-rounded approach to address the needs of homeless individuals in Alhambra, and work towards accomplishing the City's long-term objective to provide homeless individuals with the assistance they need, including a path toward permanent housing." On February 24, 2022, staff met with representatives from LA CADA. LA CADA was joined by the City Manager of Alhambra, who spoke highly of the organization and the City's experience since contracting them to provide homeless services. The City of Alhambra stated they were able to provide required beds, outside their agreement with LA CADA, which has allowed them to enforce the "no public camping" law in their city. Since the meeting, LA CADA submitted a well-balanced and comprehensive proposal that presented a new approach to addressing the issue of homelessness, which includes: . Outreach Team: Outreach Coordination/Navigation and Street Outreach dedicated to homeless outreach and housing navigation for West Covina . Dedicated Beds: Recovery Bridge Housing with 4 beds at a local facility in Pasadena and 4 beds in East Los Angeles for individuals with behavioral health disorders. (Not sufficient to enforce City's "no public camping" ordinance) . Case Management: A case management process encompassing the entire spectrum of support services with follow-up protocols, including medical and mental health services. Additional wrap around services such as education and job training, counseling, anger/stress management, and parenting skills training are also provided. . Additional Resources: Other leveraged outside resources to provide for rapid rehousing and prevention services for those on the verge of becoming homeless. West Covina's HOPE Team will be working closely with LA CADA. Currently, our HOPE Team continues to work with Los Angeles Homeless Services Authority (LAHSA), of which West Covina is allocated three (3) outreach hours weekly on Tuesday mornings (the staffing varies). LAHSA also does not guarantee dedicated beds for West Covina; they partner with a shelter in downtown Los Angeles to provide West Covina beds. If the City enters into an agreement with LA CADA, they would provide daily homeless outreach and navigation services in our community by a dedicated team that will be able to foster relationships/trust with homeless community. In addition, LA CADA focuses on substance abuse and mental health; their navigation services include case management for individuals to ensure they receive necessary treatment and help ensure they continue treatment. LA CADA has also informed staff they provide performance reports on a weekly basis (encounters, status of cases, etc.). West Covina staff is seeking to contract with LA CADA based on the City of Alhambra's competitive bid process. The Agreement and Request For Proposals is attached (Attachment No. 2). The West Covina Municipal Code allows the City to waive formal contract procedures and piggyback on an existing agency's award, "when the successful bidder for a contract with another county, city special district or other local agency makes the same written bid to the City, and the purchasing officer finds that the other local agency originally obtained the bid pursuant to formal contract procedures as at least as rigorous as those of the City" (Section 2- 333, Formal Contract Procedures, Waivers). Purchasing staff has verified that the City of Alhambra's formal contract procedures are at least as rigorous as those outlined in the West Covina Municipal Code and that those procedures were followed. The cost of the agreement would be $250,000 annually. The City has approximately $138,000 in unexpended homeless funds awarded from the San Gabriel Valley Council of Governments (SGV COG). The City has to expend the balance of $138,000 by May 31, 2022. On March 28, 2022, staff met with representatives from the SGV COG to discuss re -programming the funds to cover the costs of a contract with LA CADA. Staff proposed two alternatives. . Alternative 1 - . City is allowed to utilize all $138,000 for the pre -payment of an annual agreement with LA CADA . Alternative 2 - . City would utilize approximately $42,000 of the $138,000 towards the payment of services through May 2022 In both alternatives, the balance of the agreement cost would be covered by the City, likely including a mix of ARPA, Housing, and CDBG funds. This funding would be included in the FY 2022-2023 Proposed Budget. SGV COG also advised that in managing the next round of Measure H funds for the region, it has conducted a Request for Proposals for a program to address "Hard to Reach" homeless population that it intends to launch soon. The services in our proposal are similar to the intent of SGV COG RFP. As such, SGV COG sees duplication in the City's proposal with LA CADA. If the City enters into an agreement with LA CADA, it was suggested that the City could opt out of the SGV COG program and in lieu of participating, receive an allocation of $50,000 that could be used to offset the cost of the LA CADA agreement. That $50,000 represents the City's share of the SGV COG Program. The SGV COG staff said they would consult with their management regarding the proposed alternatives and advise the City of the decision. Staff is requesting City Council direction regarding entering into an agreement with LA CADA LEGAL REVIEW: The City Attorney's Office has reviewed the resolution and approved it as to form. OPTIONS: The City has the following options: 1. Approve staff recommendation; or 2. Provide alternative direction. Prepared by: Kelly McDonlald, Public Services Manager Additional Approval: Paulina Morales, Assistant City Manager Fiscal Impact FISCAL IMPACT: The total contract amount will be $250,000 per year. The City has approximately $138,000 in homeless funding through the SGV COG. These monies need to be expended by May 31, 2022, if West Covina loses the funding. As mentioned earlier, the City is verifying with the SGV COG, if the City will be able to use the entire $138,000 (Alternative 1) to pay for a portion of the proposed contract or if the SGV COG will only allow the City to pay for services through May 2022 (Alternative 1). The City is proposing to use American Rescue Plan Act (ARPA) to cover the balance of the contract. It is important to note that SGV COG has stated if West Covina is under contract with LA CADA, it will provide the City directly with $50,000 of Measure H funds in FY 22-23. Dependent on SGV COG determination the City fiscal impact will be the followina: iFunding I Account No. I FBudget- Current FY Fiscal FY 22-23 ct FY 23-24 (SGV Measure H 240.61.2255.6120 $50,000 ARPA 179.61.2255.6120 1 1 $200,00 TOTAL 1 $138,0001 $138,0001 $250,00 *Pending budget amendment Alternative 2 Funding Account No. FY2021-22 Budget* Fiscal Impact Current FY FY 22-23 FY 23-24 Homeless 240.61.2255.6120 $42,000 $42,000 Funding (SGV COG) Measure H 240.61.2255.6120 $50,000 The attached budget amendment appropriates the potential available balance of $138,000 in homeless funds from the SGV COG, as well as the potential total of $21,000 in ARPA Funds to cover costs for June 2022. The balance of the contract will be incorporated into the FY 22-23 budget. To use ARPA funds for the contract with LA CADA, a reduction by the same amount will need to be made to Project # 22010.179.7900 and #179.80.7003.7900 (Fire Station Repairs). That project's current budget is $4,823,747. Attachments Attachment No. 1 - Resolution No. 2022-32 (Budget Amendment) Attachment No. 2 - Alhambra RFP + Agreement CITY COUNCIL GOALS & OBJECTIVES: Protect Public Safety Address Homeless Issues Enhance City Image and Effectiveness ATTACHMENT NO. 1 RESOLUTION NO.2022-32 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WEST COVINA, CALIFORNIA, ADOPTING A BUDGET AMENDMENT FOR THE FISCAL YEAR COMMENCING DULY 1, 2021 AND ENDING NNE 30, 2022 (LA CADA) WHEREAS, the City Manager, on or about May 18, 2021, submitted to the City Council a proposed budget for the appropriation and expenditure of funds for the City for West Covina for Fiscal Year 2021-22; and WHEREAS, following duly given notice and prior to budget adoption, the City Council held public meetings, considered and evaluated all comments, and on June 15, 2021 adopted a budget for the fiscal year commencing July 1, 2021 and ending June 30, 2022; and WHEREAS, amendments must periodically be made to the budget to conform to changed circumstances following adoption of the budget. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF WEST COVINA, CALIFORNIA DOES HEREBY RESOLVE AS FOLLOWS: SECTION 1. The City Council hereby approves Budget Amendment No. 053, attached hereto as Exhibit A, related to funds received from the San Gabriel Valley Council of Governments to provide homeless services. SECTION 2. The City Clerk shall certify to the adoption of this resolution and shall enter the same in the book of original resolutions and it shall become effective immediately. APPROVED AND ADOPTED this 5th day of April, 2022. APPROVED AS TO FORM Thomas P. Duarte City Attorney Dario Castellanos Mayor ATTEST Lisa Sherrick Assistant City Clerk I, LISA SBERRICK, Assistant City Clerk of the City of West Covina, California, do hereby certify that the foregoing Resolution No. 2022-32 was duly adopted by the City Council of the City of West Covina, California, at a regular meeting thereof held on the 5th day of April 2022, by the following vote of the City Council: AYES: NOES: ABSENT: ABSTAIN: Lisa Sherrick Assistant City Clerk EXHIBIT A BUDGET AMENDMENT CITY OF WEST COVINA BUDGET AMENDMENT BA # 053 Posted By: Date Posted: Date: 4/5/2022 Fiscal Year: 2021/2022 Requested by: Kelly McDonald Amount: - Dept/Div: Public Services Description: Homeless Services EXPENDITURES Account Number Dept/Account Description Current Bud et Proposed Amendment Amended Budget 240.61.2255.6120 Contractual Services 244 727.00 138,000 382,727 22010.179.7900/ Fire Station Repairs 4,823,747.00 21,000.00 4,802,747 179.80.7003.7900 179.61.2255.6120 Contractual Services 21,000.00 21,000 REVENUES Account Number Account Descri tion Current Budget Proposed Amendment Amended Budget 240.61.4540 rants 244,727.00 138,000.00 382,727 REASON/JUSTIFICATION (Please be specific) City will be reimbursed for expenditures. APPROVALS City Council Approval Date (if required, attach minutes): Dept Head Approval: Date: Finance Director: Date: Funds Available? ❑ Yes ❑No ❑ Approval Not Required City Manager: Date: Comment: ❑ Approved ❑ Denied Gateway to the San Gabriel Valley 111 Soutb Plrst Street Albanibra California 91801-3704 626 570-5090 FAX 576-8568 City of Alhambra City Clerk August 3, 2020 Los Angeles Centers for Alcohol and Drug Abuse Attn: Juan Navarro, Executive Director 12070 Telegraph Road, Suite 207 Santa Fe Springs, CA 90670 ATTACHMENT NO. 2 Re: City of Alhambra Contract No. C2M20-31 Professional Services Agreement: Professional homeless crisis housing, homeless street outreach, homeless case management and related programs and services. To Whom it may concern: Enclosed herewith for your file is a counterpart original of the fully executed subject Agreement. Very truly yours, eRANNA LAMB M RTHY ASSISTANT CITY CLERK cc: Director of Finance Lieu Deputy City Manager Tran Management Analyst Cuevas AGREEMENT FOR PROFESSIONAL SERVICES Contract No. C2M20-31 This AGREEMENT FOR PROFESSIONAL SERVICES ("AGREEMENT") is made and entered into effective as of the 14 day of July, 2020, by and between the CITY OF ALHAMBRA, a charter law city, located at 111 South First Street, Alhambra, CA 91801, ("CITY) and Los Angeles Centers for Alcohol and Drug Abuse (corporation), located at 12070 Telegraph Road, Suite 207, Santa Fe Springs, CA 90670 ("CONSULTANT"). WITNESSETH: For and in consideration of the promises and of the mutual covenants and agreements herein contained, said parties hereby agree as follows: 1. RECITALS. This AGREEMENT is made and entered into with respect to the following facts: A. CITY requires professional homeless crisis housing, homeless street outreach, homeless case management and related programs and services ("SERVICES"); and B. On May 28, 2020, CITY issued a Request for Proposals #2M20-14 ("RFP") to obtain professional homeless crisis housing, homeless street outreach, homeless case management and related programs and services for the CITY's and based on review and rating of RFPs received CONSULTANT was selected; and C. CONSULTANT is qualified to provide those certain services to the CITY necessary for said SERVICES; and, therefore, the Alhambra City Council has elected to engage the services of CONSULTANT upon the terms and conditions hereinafter set forth. 2. SCOPE OF SERVICES. A. CONSULTANT shall furnish to the City all labor, materials, tools, equipment, services, and incidental customary work necessary to fully and adequately perform those services described in CONSULTANT's Proposal for Services dated June 18, 2020, ("PROPOSAL") consistent with the CITY's Request for Proposals dated May 28, 2020 ("RFP") attached hereto as Exhibits "A" and "B" respectively and hereby incorporated by reference. B. Performance of the SERVICES specified herein is made an obligation of CONSULTANT under this AGREEMENT, subject to any changes made subsequently upon the mutual written agreement of the parties. Professional Services contract _1 _ Over $50,000 09109 Form C. The scope of services to be performed by CONSULTANT under this AGREEMENT shall include, but not be limited to, those services specified in Paragraph 2A hereof. 3. PERFORMANCE STANDARDS. While performing this AGREEMENT CONSULTANT will use the appropriate generally accepted professional standards of practice existing at the time of performance utilized by persons engaged in providing similar services. CONSULTANT shall cooperate with CITY if CITY opts to monitor CONSULTANT's services. CITY will notify CONSULTANT of any deficiencies and CONSULTANT will have fifteen (15) days after such notification to cure any shortcomings to CITY's satisfaction. Costs associated with curing the deficiencies will be borne by CONSULTANT. 4. FAMILIARITY WITH WORK. A. By executing this AGREEMENT, CONSULTANT agrees that, to the best of CONSULTANT's knowledge and belief, CONSULTANT has (i) Carefully investigated and considered the scope of services to be performed; (ii) Carefully considered how the services should be performed; and (iii) Understands the facilities, difficulties, and restrictions attending performance of the services under this Agreement. B. If services involve work upon any site, CONSULTANT agrees that CONSULTANT has or will investigate the site and is or will be fully acquainted with the conditions there existing, before commencing the services hereunder. Should CONSULTANT discover any latent or unknown conditions that may materially affect the performance of the services, CONSULTANT will immediately inform CITY of such fact and will not proceed except at CONSULTANT's own risk until written instructions are received from CITY. 5. CITY SUPERVISION. The City Manager of the Management Services Department of CITY, or the City Manager's designee, shall have the right of general supervision of all work performed by CONSULTANT and shall be the CITY's agent with respect to obtaining CONSULTANT's compliance hereunder. No payment for any services rendered under this AGREEMENT shall be made without the prior approval of the City Manager of Management Services Department or the City Manager's designee. 6. FEE. Compensation to CONSULTANT for the total services to be rendered pursuant to this AGREEMENT shall be in an amount not to exceed $250,000.00 to be billed in a manner described in CONSULTANT's PROPOSAL, consistent with the CITY's RFP. If any discrepancies exist between the RFP and the CONSULTANT's PROPOSAL exist, then the terms of the RFP shall control. Professional Services contract _2_ Over $50,000 09/09 Form 7. EXTRA SERVICES. Notwithstanding any other provision herein, no extra services shall be rendered by CONSULTANT under this AGREEMENT unless such extra services first shall have been authorized in writing by the CITY. Any such services so authorized shall be paid by the CITY at rates approved of by the CITY. 8. PAYMENT BY CITY. CONSULTANT shall send invoices to the City on a monthly basis, based upon the services already rendered at the time of the submission. City shall pay all proper costs within thirty (30) days of receipt of such invoice(s). 9. TERM. The term of this AGREEMENT shall be as provided for in the RFP (Exhibit B) from after the date on which the CITY issues CONSULTANT a Notice to Commence Work. CONSULTANT shall complete all those services set forth in its PROPOSAL by that certain date set forth in said Notice to Commence Work or until such time as the services have been completed by the CONSULTANT and accepted by the CITY, whichever occurs first. The CITY may extend said time of completion for delays caused by circumstances beyond the control of either party to this AGREEMENT. Should the consulting contract extend beyond the estimated time for completion of said services, CITY hereby reserves the right to continue CONSULTANT's services hereunder with any and all fees for such additional services to be compensated by the CITY at rates approved by the CITY. 10. DISPUTES AND REMEDIES. A. Claims, disputes, and other matters in question between the Parties arising out of or relating to this AGREEMENT or the breach thereof, must be resolved by the following procedure: (i) CITY and CONSULTANT will exercise their best efforts to resolve disputes through the development of a consensus. A meeting may be requested by CITY or CONSULTANT at any time for the purpose of resolving a dispute. A determination by ASSISTANT CITY Manager of the Management Services Department will be made within two (2) weeks after a meeting to resolve the dispute; (ii) If unresolved within thirty (30) days, then City Manager, or his/her designee, will make a final determination; (iii) Following the City Manager's final determination, the Parties may submit any unresolved matters to non -binding mediation. The parties may, but are not required to be, represented by counsel in mediation; (iv) If the Parties do not agree to mediation, or if mediation does not resolve the Parties' dispute, the matter may be pursued in Los Angeles County Superior Court, or the United States District Court, Central District of California, if federal jurisdiction exists. Professional Services contract _3- Over $50,000 09/09 Form B. The Parties' rights and remedies under this Agreement are in addition to any other rights and remedies provided by law. 11. PREVAILING WAGE. CONSULTANT is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 1600, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the SERVICES are being performed as part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, CONSULTANT agrees to fully comply with such Prevailing Wage Laws. The CITY shall provide CONSULTANT with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. CONSULTANT shall make copies of the prevailing rates of per diem wages for each craft, classification or type of worker needed to execute the SERVICES available to interested parties upon request, and shall post copies at the Consultant's principal place of business and at the project site. CONSULTANT shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. 12. TERMINATION OF AGREEMENT. The CITY may terminate this AGREEMENT upon giving a ten (10) day advance written notice of such termination to CONSULTANT. In that event, the City Manager, or his designee, based upon work accomplished by CONSULTANT prior to notice of such termination, shall determine the amount of fees to be paid to CONSULTANT for such services based upon accepted accounting practices. This finding by the City Manager, or his designee, shall be considered by the Alhambra City Council and the Council's determination shall be final and conclusive as to the amount of such fee. 13. INDEPENDENT CONTRACTOR. CONSULTANT shall act as an independent contractor in the performance of the services provided for in this AGREEMENT and shall furnish such services in CONSULTANT's own manner and method and in no respect shall CONSULTANT be considered an agent or employee of the CITY. 14. OWNERSHIP OF DOCUMENTS. All financial documents, data, studies, and reports prepared by CONSULTANT under this AGREEMENT are CITY's property. CONSULTANT may retain copies of said documents and materials as desired, but will deliver all original materials to CITY upon CITY's written notice. CITY agrees that use of CONSULTANT's completed work product, for purposes other than identified in this AGREEMENT, or use of incomplete work product, is at CITY's own risk. CITY will indemnify and hold CONSULTANT harmless for any use of the work product other than as contemplated by this AGREEMENT. 15. PUBLICATION OF DOCUMENTS. Except as necessary for performance of service under this AGREEMENT, no copies, sketches, or graphs of materials, including graphic art work, prepared pursuant to this Agreement, will be released by CONSULTANT to any other person or City without CITY's prior written approval. All Professional Services contract _[I_ Over $50,000 09/09 Form press releases, including graphic display information to be published in newspapers or magazines, will be approved and distributed solely by CITY, unless otherwise provided by written agreement between the parties. 16. NONASSIGNMENT. This AGREEMENT is not assignable either in whole or in part by CONSULTANT without the written consent of CITY. 17. TAXPAYER IDENTIFICATION NUMBER. CONSULTANT will provide CITY with a valid Taxpayer Identification Number. 18. PERMITS AND LICENSES. CONSULTANT, at its sole expense, will obtain and maintain during the term of this AGREEMENT, all necessary permits, licenses, and certificates that may be required in connection with the performance of services under this Agreement. 19. INDEMNIFICATION. A. CONSULTANT hereby agrees to the following: (i) Indemnification for Professional Services. CONSULTANT will save harmless and indemnify CITY and, at CITY's request, reimburse defense costs for CITY and all its officers, volunteers, employees and representatives from and against any and all suits, actions, or claims, of any character whatever, brought for, or on account of, any injuries, including death or damages sustained by any person or property resulting or arising from any negligent or wrongful act, error or omission by CONSULTANT or any of CONSULTANT's officers, agents, employees, or representatives, in the performance of this Agreement. (ii) Indemnification for other Damages. CONSULTANT indemnifies and holds CITY harmless from and against any claim, action, damages, costs (including, without limitation, attorney's fees), injuries, or liability, arising out of this Agreement, or its performance. Should CITY be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of this Agreement, or its performance, CONSULTANT will defend CITY (at CITY's request and with counsel satisfactory to CITY) and will indemnify CITY for any judgment rendered against it or any sums paid out in settlement or otherwise. B. For purposes of this section "CITY" includes CITY's officers, officials, employees, agents, and representatives. C. It is expressly understood and agreed that the foregoing provisions will survive termination of this Agreement. Professional Services contract _5_ Over $50,000 09/09 Form D. CITY does not, and shall not, waive any rights against CONSULTANT which it may have by reason of the aforesaid hold -harmless AGREEMENT because of the acceptance by CITY or the deposit with CITY by CONSULTANT, of any of the insurance policies hereinafter described in this AGREEMENT. E. The aforesaid hold -harmless AGREEMENT by CONSULTANT shall apply to all damages and claims for damages of every kind suffered, or alleged to have been suffered, by reason of any of the aforesaid operations of CONSULTANT, or any subcontractor of CONSULTANT, regardless of whether such insurance policies shall have been determined to be applicable to any of such damages or claims for damages. F. Notwithstanding any provision of this Agreement to the contrary, design professionals shall be required to defend and indemnify the City only to the extent allowed by Civil Code Section 2782.8, namely for claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the design professional. The term "design professional" includes licensed architects, licensed landscape architects, registered professional engineers, professional land surveyors and the business entities which offer such services in accordance with the applicable provisions of the Business and Professions Code. G. The provisions of this section do not apply to Claims occurring as a result of the City's sole negligence or willful acts or omissions. 20. INSURANCE. CONSULTANT shall not commence work under this contract until CONSULTANT shall have obtained all insurance required by this AGREEMENT and such insurance shall have been approved by CITY as to form, amount and carrier, nor shall CONSULTANT allow any subcontractor of CONSULTANT to commence work on any subcontract until all similar insurance required of the subcontractor of CONSULTANT shall have been so obtained and approved. A. COMPENSATION INSURANCE. CONSULTANT shall take out and maintain, during the life of this contract, Worker's Compensation Insurance for all of CONSULTANT'S employees employed to perform the SERVICES as described section 2 of the AGREEMENT; and, if any work is sublet, CONSULTANT shall require the subcontractor of CONSULTANT similarly to provide Worker's Compensation Insurance for all of the latter's employees, unless such employees are covered by the protection afforded by CONSULTANT. If any class of employees engaged in work under this AGREEMENT is not protected under any Workers' Compensation law, CONSULTANT shall provide and shall cause each subcontractor of CONSULTANT to provide adequate insurance for the protection of employees not otherwise protected. CONSULTANT shall indemnify CITY for any damage resulting to it from failure of either CONSULTANT or any subcontractor of CONSULTANT to take out or maintain such insurance. Professional Services contract -6- Over $50,000 09/09 Form B. COMPREHENSIVE GENERAL LIABILITY PROFESSIONAL LIABILITY, COMPREHENSIVE AUTOMOBILE LIABILITY AND CONTRACTUAL GENERAL LIABILITY INSURANCE. CONSULTANT shall take out and maintain during the life of this contract comprehensive general liability, products/completed operations hazard, comprehensive automobile liability and contractual general liability insurance and shall protect CITY, its elective and appointive boards, officers, agents and employees, CONSULTANT, and any subcontractor of CONSULTANT performing work covered by this contract, from claims for damage for personal injury, including death, as well as from claims for property damage which may arise from CONSULTANT'S or any subcontractor of CONSULTANT'S operations under this contract, whether such operations be by CONSULTANT or by any subcontractor of CONSULTANT, or by anyone directly or indirectly employed by either CONSULTANT or any subcontractor of CONSULTANT, and the amounts of such insurance shall be as follows: (i) Commercial General Liability Insurance in an amount of not less than ONE MILLION DOLLARS ($1,000,000); (ii) Professional Liability Insurance in an amount of not less than ONE MILLION DOLLARS ($1,000,000); (iii) Comprehensive Automobile Liability Insurance in an amount of not less amount of not less than ONE MILLION DOLLARS ($1,000,000). A combined single limit policy with aggregate limits in an amount of not less than TWO MILLION DOLLARS ($2,000,000) shall be considered equivalent to the said required minimum limits set forth in subsections (i),(ii), and (iii) above. C. PROOF OF INSURANCE. The insurance required by this Agreement shall be with insurers which are Best A+ rated, and California -Admitted, or better. The CITY of Alhambra shall be named as "additional insured" on all policies required hereunder, except for Professional Liability Insurance, and CONSULTANT shall furnish the CITY Clerk, concurrently with the execution hereof, with satisfactory proof of carriage of the insurance required, and adequate legal assurance that each carrier will give CITY at least thirty (30) days' prior notice of the cancellation of any policy during the effective period of the contract. D. NOTICE TO COMMENCE WORK. The CITY will not issue any notice authorizing CONSULTANT or any subcontractor to commence work under this AGREEMENT until CONSULTANT has provided to the CITY Clerk the proof of insurance as required by subparagraph (C) of this article. Professional Services contract -7_ Over $50,000 09/09 Form 21. NON-DISCRIMINATION. CONSULTANT shall not discriminate in its recruiting, hiring, promotion, demotion or termination practices on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, martial status, sex, age, or sexual orientation in the performance of this AGREEMENT and shall comply with the provisions of the California Fair Employment and Housing Act as set forth in Part 2.8 of Division 3, Title 2 of the California Government Code; the Federal Civil Rights Act of 1964, as set forth in Public Law 88- 352, and all amendments thereto; Executive Order 11246; and all administrative rules and regulations issued pursuant to such acts and order. 22. UNAUTHORIZED ALIENS. CONSULTANT hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act (8 USCA 1101, et seq.), as amended; and, in connection therewith, shall not employ unauthorized aliens as defined therein. Should CONSULTANT so employ such unauthorized aliens for the performance of work and/or services covered by this AGREEMENT, and should the Federal Government impose sanctions against the CITY for such use of unauthorized aliens, CONSULTANT hereby agrees to, and shall, reimburse CITY for the cost of all such sanctions imposed, together with any and all costs, including attorney's fees, incurred by the CITY in connection therewith. 23. CONFLICT OF INTEREST. CONSULTANT will comply with all conflict of interest laws and regulations including, without limitation, CITY's conflict of interest regulations. 24. WAIVER. Waiver by any party hereto of any term, condition, or covenant of this AGREEMENT shall not constitute the waiver of any other term, condition or covenant hereof. 25. ATTORNEY'S FEES. If litigation is reasonably required to enforce or interpret the provisions of this AGREEMENT, the prevailing party in such litigation shall be entitled to an award of reasonable attorney's fees, in addition to any other relief to which it may be entitled. 26. BINDING EFFECT. This AGREEMENT shall be binding upon the heirs, executors, administrators, successors and assigns of the parties hereto. 27. PROVISIONS, CUMULATIVE. The provisions of this AGREEMENT are cumulative and in addition to and not in limitation of any rights or remedies available to CITY. 28. NO PRESUMPTION RE: DRAFTER. The parties acknowledge and agree that the terms and provisions of this AGREEMENT have been negotiated and discussed between the parties and their attorneys, and this AGREEMENT reflects their mutual AGREEMENT regarding the same. Because of the nature of such negotiations and discussions it would be inappropriate to deem any party to be the drafter of this AGREEMENT; and, therefore, no presumption for or against validity or as to any Professional Services contract Over $50,000 09109 Form interpretation hereof, based upon the identity of the drafter, shall be applicable in interpreting or enforcing this AGREEMENT. 29. ASSISTANCE OF COUNSEL. Each party to this AGREEMENT warrants to each other party as follows: A. That each party either had the assistance of counsel or had counsel available to it, in the negotiation for, and execution of, this AGREEMENT, and all related documents; and, B. That each party has lawfully authorized the execution of this AGREEMENT. 30. MODIFICATION. This AGREEMENT shall not be modified except by written agreement of the parties. 31. GOVERNING LAW. This AGREEMENT shall be interpreted and construed according to the laws of the State of California. 32. NOTICE. Whenever it shall be necessary for either party to serve notice on the other regarding this AGREEMENT, such notice may be furnished in writing by either party to the other and shall be served by personal service as required in judicial proceedings or by certified mail, postage prepaid, return receipt requested, addressed to the parties as follows: CITY: Jessica Binnquist City Manager City of Alhambra 111 South First Street Alhambra, CA 91801 CONSULTANT: Juan Navarro Executive Director Los Angeles Centers for Alcohol and Drug Abuse 12070 Telegraph Road, Suite 207 Santa Fe Springs, CA 90670 Tel: (562) 777-7500 Email: j_navarroplacada.com 33. FORCE MAJEURE. Neither party shall be responsible for delays or failures in performance resulting from acts beyond the control of the offending party. Such acts shall include, but not be limited to, acts of God, fire, flood, earthquake, or other natural disaster, nuclear accident, strike, lockout, riot, freight embargo, public regulated utility, or government statutes or regulations superimposed after the fact. Professional Services contract Over $50,000 09/09 Form 34. ELECTRONIC TRANSMISSION OF CONTRACT AND SIGNATURE. The Parties agree that this Agreement may be transmitted and signed by electronic mail by either/any or both/all Parties, and that such signatures shall have the same force and effect as original signatures, in accordance with California Government Code section 16.5 and Civil Code section 1633.7. IN WITNESS WHEREOF, the parties hereto have caused this AGREEMENT to be executed on its effective date by their respective officers duly authorized on their behalf. ATTEST: "CITY" CITY OF ALHAMBRA, a Charter Law City An - APPROVED AS TO FORM: JOSEPH M. MONTES, CITY ATTORNEY By/D "CONSULTANT" LOS ANGELES CENTERS FOR ALCOHOL AND DRUG ABUSE TAXPAYER ID # 23'�1101�2 W11-OT 11FAIRM 1, w i g �)"_04 By Print Name: Title: Professional Services contract _10_ Over $50,000 09/09 Form L.A. CADA A Path to Recovery and Healthy Living June 18, 2020 ADMINISTRATIVE City of Alhambra HEADQUARTERS Attn: City Clerk's Office 12070 r maph R,,,d 111 South First Street Suite 207 Alhambra, CA 91801 Santa Fe Spdng%, CA 90610 562.777.7500 RE: ITEM #1 — COVER LETTER W- WIacadaxom LOS ANGELES CENTERS FOR ALCOHOL AND DRUG ABUSE RESPONSE TO RFP 2M20-14 — Homeless Crisis Housing, Street Outreach, and Case Management Services and Related Programs City Staff: Los Angeles Centers for Alcohol and Drug Abuse (L.A. CADA) is pleased to respond to the Alhambra Request for Proposals for Homeless Crisis Housing, Street Outreach, Case Management Services and Related Programs, Enclosed, please find one (1) signed original application, three (3) copies, and one (1) thumb drive of our response to RFP 2M20-14. L.A. CADA is committed to provide the services as described in this RFP in accordance with the terms and conditions of any contract awarded pursuant to the RFP process. Our nonprofit agency is headquartered in Santa Fe Springs, CA and serves Los Angeles County with facilities in Service Planning Areas (SPAS) 3; 4; 7; and 8. L.A. CADA was established in 1971 to save lives, unite families, and protect the community by providing access to non-profit, evidence -based behavioral health services that address the needs of undersetved and disadvantaged populations. L.A. CADA has 49 years of experience in the provision of the homeless services requested by the City of Alhambra. Please contact me at (562) 777-7500, extension 204 or atjnavarroCmlacada.com if I can provide any additional information on our response to RFP 2M20-14. Sincerely, ►i V �' d Juan Navarro Executive Director Los Angeles Centers for Alcohol and Drug Abuse Enc. original, three copies, one thumb drive of L.A. CADA application • a ► • : • . • ► 1 S I June 18, 2020 LAA*.CDA roprie�; EIUV9. exrtm Response to City of Alhambra RFP No. PUP 2M20-14) HOMELESS CRISIS HOUSING, STREET OUTREACH, AND CASE MANAGEMENT SERVICES AND RELATED PROGRAMS Presented by: Los Angeles Centers for Alcohol and Drug Abuse 12070 Telegraph Road, Suite 207, Santa Fe Springs, CA 90670-4601 (562)777-7500 jnavarro@lacada.com LACADA n WAI., Lmn.e Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 2. Executive Summary. The respondent must provide an executive summery that explains its understanding of City of Alhambra needs and objectives and how its proposal would address them. The summary must discuss the respondent's proposed staff and their professional and technical qualifications. Los Angeles Centers for Alcohol and Drug Abuse (L.A. CADA) offers the City of Alhambra 49 years of experience and expertise in the development and operation of comprehensive homeless services in Los Angeles County. We are a nonprofit agency established in 1971 to serve low-income, disadvantaged populations via the provision of behavioral healthcare and supportive services. L.A. CADA is headquartered in Santa Fe Springs, CA, with treatment and housing facilities located throughout L.A. County Service Planning Areas (SPAS) 3; 4; 7; and 8. We serve over 7,000 L.A. County men, women, high -risk youth, and family members every year. Of our residential clients, 95% are homeless at program admission. L.A. CADA has provided homeless street outreach, case management, and crisis housing placement since 1971, beginning with homeless veterans returning from Vietnam with trauma and addiction issues. Today, we work with the L.A. County Coordinated Entry System (CES) and Homeless Information Management System (HMIS) within a large network of service providers to connect our homeless clients with needed care. L.A. CADA's offers multiple residential and outpatient resources, including two (2) bridge housing programs serving the Los Angeles Continuum of Care (CoC) in West Service Planning Area 3. Understanding of Alhambra's Needs and Objectives. L.A. CADA understands that everyone counts in Alhambra, no matter where they live. We recognize the City's unique, ongoing efforts to count and serve its homeless residents, including: • the Alhambra Police Department's HOME program (Homeless Outreach Mental Evaluation); • the Alhambra P.D.'s assigned clinician from the L.A. County Department of Mental Health; • the Alhambra Unified School District's program for homeless and at -risk students/families; • Alhambra's contract with Union Station Homeless Services to provide homeless support programs and crisis housing; and • Alhambra's work with community stakeholders to provide a coordinated system of support and specialized services (including non -profits, mental health providers, faith -based agencies, law enforcement, businesses, education, and volunteers). In 2019, 69 homeless people were identified in Alhambra .' by the Los Angeles Homeless Services Authority's Point in Time Homeless Count. While 69 homeless residents may be a small number as compared to 36,300 homeless people in Los Angeles, z L.A. CADA understands that it represents an increase of 25% over the number of Alhambra's homeless residents in 2018. s The COVID-19 pandemic, which has put many people out of work, may have increased the number of homeless residents in Alhambra even more. We know the City wants to reinvent the way it prevents and reduces homelessness. L.A. CADA recognizes that this will include a greater emphasis on crisis housing placement and innovative supportive services to help homeless individuals get the assistance they need to successfully transition them away from homelessness, We know the City also seeks a high level of outreach to build relationships and engagement within its homeless community to better understand its long-term needs And we know that Alhanbra's homeless residents seek to stay in the City whenever possible. i • _ n rmn,o ea.,,.n .n xrm,v u.oe Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 L.A. CADA's Understanding of Homelessness. L.A. CADA offers the City of Alhambra a demonstrated track record in the resolution of multiple, interrelated issues of homelessness -- one of the most complex challenges our communities face. People experiencing homelessness are 11 times more likely to be incarcerated as compared to the general population, and formerly incarcerated individuals are nearly 10 times more likely to be homeless. n Homeless individuals are also more likely to have health conditions that increase their risk of involvement in the criminal justice system. ' In 2017, over 50% of homeless people that the Alhambra Police Department worked with had alcohol, drug, and/or mental health issues. Substance use is a bidirectional factor in homelessness — it can be the cause of homelessness, and it can also be a way to cope with the stress and trauma of being homeless. Homeless people also experience higher rates of HIV infection, have a more difficult time staying in medical care and adhering to medications regimens, and they experience worse health outcomes as a result of HIV and other infections. Mental illness adds yet another layer of cognitive and behavioral issues that make it difficult for some homeless people to earn an income or maintain stable housing. Dare to poverty and a lack of lore -income housing, individuals with mental illnesses often find themselves homeless. L.A. CADA recognizes that not all homeless residents of Alhambra will have behavioral health issues, but the cycle of homelessness remains difficult to escape without intensive intervention. Life on the streets is not conducive to safety. Homeless people experience lasting trauma from street violence, assault, and witnessing violence and crime. In fact, trauma and low self-esteem are the two most significant determinants of whether or not a homeless person maintains long- term housing stability..' During the pandemic, people experiencing homelessness are also more vulnerable to contracting the novel coronavirus. All of these complex issues work to fuel each other, creating a continuing cycle of illness, instability, increased alcohol and drug abuse, and violent victimization. L.A. CADA Technical Qualifications. L.A. CADA is major provider of homeless services in L.A. County. We deliver homeless services for 60 beds downtown at the Los Angeles Mission, and 95% of people in our residential treatment programs are homeless at admission. L.A. CADA serves over 7,000 diverse clients annually: 6 1 % Latino; 17% African American; 14% White; 4% Mixed Race; 2% Asian/Pacific Islander; and 2% American Indian. Our agency is headquartered in southeast Los Angeles County within Service Planning Area (SPA) 7 — the L.A. county reeion with America's largest Latino population. L.A. CADA treatment and recovery facilities are located throughout SPA 7 (Bellflower, East L.A., Pico Rivera, Santa Fe Springs, South Gate, and Whittier), and we operate service facilities in SPA 8 (Long Beach), SPA 4 (Metro L.A., Hollywood), as well as SPA 3 (Altadena, Pasadena). Our services are bilingual (English/Spanish), multicultural, and delivered in accordance with National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care. L.A. CADA holds the gold standard in treatment via CARF accreditation (the Commission on Accreditation of Rehabilitation Facilities). We have operated under the Drug Medi-Cal Organized Delivery System (DMC-ODS) since 2017 as a state -certified Medi-Cal-provider. L.A. CADA delivers integrated care for homelessness, substance use, mental health disorders, and primary healthcare (via weekly on -site health clinics and service coordination with community healthcare providers). Our programs operate in L.A. County schools, jail, courtrooms, and in the community. We deliver trauma -informed care via 190 state - licensed residential treatment beds, and more than 1,000 state -certified outpatient and intensive outpatient treatment slots. Los Angeles Centers for Alcohol and Drug Abuse is the county's largest provider of Recovery Bridge Housing with 188 RBH beds. RBH provides crisis housing in a supportive environment L.A. CADA Mh w R—o m "wl Wn Los Angeles Centers for Alcohol and Drug Abuse Response to RPP 2M20-14 with off -site attendance at outpatient behavioral health treatment (two L.A. CADA RBH programs are located in SPA 3 in Altadena and Pasadena). Proposer/ Staff Technical Qualifications. Los Angeles Centers for Alcohol and Drug Abuse recruits, trains, and maintains an experienced multidisciplinary staff. Our programs are staffed by medical doctors (including addiction specialists), licensed clinical therapists, licensed practitioners of the healing arts (LPHA), registered substance use disorder counselors, certified service navigators, peer support specialists, as well as dedicated support staff and volunteers. The L.A. CADA Medical Director and Clinical Director supervise agency staff and services. All agency staff receive comprehensive on -board training following hire. This includes training in L.A. CADA policies and procedures, funder contracts/scopes of work, and core evidence -based practices used by L.A. CADA (including trauma -informed care, Motivational Interviewing, Cognitive -Behavioral Therapy, and CLAS National Standards for cultural competency). Our staff participate in mandatory monthly inservice training, as well as annual staff development education for CEU credits (continuing education units). The proposed Alhambra homeless services program will be supervised by L.A. CADA's Director of Program Development and Client Care, Bill Tarkanian. Mr. Tarkanian is a former attorney with 15 years of experience in the management of homeless services in L.A. County. His resume follows. Mr. Tarkanian brings with him demonstrated linkage to a strong local network of shelters, courts, law enforcement, healthcare, and social service providers. Navigation services will be delivered by Sue Garcia, a certified Case Manager/Navigator with 25 years of homeless service experience and broad knowledge of local resources. Her resume follows. Ms. Garcia is a bilingual registered substance use disorder counselor. Our proposed program will employ an Outreach Worker, to be hired, with strong demonstrated experience in homeless services, particularly the ability to build relationships and engagement within the Alhambra homeless service community. For this position, a Bachelor's Degree in a related discipline will be preferred, together with a minimum of three years' experience in successful street outreach to homeless persons. Our team will refer people experiencing homelessness to L.A. CADA's broad continuum of care for behavioral healthcare, and all participants will access a comprehensive range of local community services coordinated by the service Navigator. How L.A. CADA WillAddi'essAlllambrtt'SNee(Is. L.A. CADA will build on Alhambra's existing success with homeless services. We recognize that, unlike other cities in the area, Alhambra hired its own full-time homeless services coordinator from Union Station Homeless Services to focus on connecting the city's homeless with resources available to them. In addition, the Alhambra Unified created a program to help its families that are homeless or unstably housed. L.A. CADA understands that homeless people in Alhambra have strong ties to the city and Alhambra has altered its homeless service program to increase the number of hotel/motel vouchers to provide local shelter options rather than sheltering people in other cities. Therefore, L.A. CADA will base our services on these significant successes, while adding another layer of services via our own behavioral healthcare resources. d�NO In R"., n x"mn uhw Los Angeles Centers for Alcohol and Drug Abuse Response to RPP 2M20-14 Services will be designed to serve vulnerable homeless community members with multiple and complex service needs. L.A. CADA will use our extensive experience in providing comprehensive care for diverse, low-income populations in L.A. County that have reduced access to evidence -based services, specifically: • Homeless adults and those at -risk • Persons of color • Criminal offenders • High-riskyouth and theirfamilies • Pregnant and parenting women and their children • LGBTQ+ individuals • Gang -involved individuals (L.A. CADA works extensively with Homeboy Industries) • Survivors of crime and domestic violence • Perpetrators of domestic violence (separate court -ordered batterers program) Homeless Alhambra residents and those at risk will receive person -focused services tailored to individual client needs. These needs include: • Crisis housing through motel vouchers and other local resources' • Housing placement through the Coordinated Entry System; • Counseling, case management, and peer support to break the cycle of homelessness; • Treatment for alcohol, drug, mental health, and trauma disorders (as needed); • Family counseling; • Gang -focused counseling (provided in collaboration with Homeboy Industries); • Life skills education to support independent living; • HIV testing, counseling, and prevention services; • Primary health clinics and service coordination with primary care providers; • Community organizing for homeless service issues. Alhambra Homeless Services Overview. L.A. CADA will provide comprehensive clinical assessment of each Alhambra resident we serve, with a resulting service plan detailing action steps to achieve stable housing and other client goals and objectives. Using the evidence -based practice of intensive case management, our Navigator will work within a well -established multiservice network of community partners to link clients with crisis shelter, permanent housing, education, employment and volunteer opportunities (for those who cannot work), as well as diverse supportive services. L.A. CADA already works closely with the L.A. County Coordinated Entry System (CES) and Homeless Management Information System (IMIS) in each Service Planning. Area to ensure a comprehensive, coordinated broach to local homelessness. L.A. CADA will deliver the Alhambra Homeless Services program in close coordination with City Staff, the HOME Team, and other identified stakeholders to provide the following services for Alhambra's homeless residents: Street Outreach. Our street outreach services incorporate the evidence -based core practices endorsed by the United States Interagency Council on Homelessness. Thus, street outreach is: 1) Systematic, Coordinated, and Comprehensive, 2) Housing Focused; 3) Person -Centered, Trauma -Informed, and Culturally -Responsive; and 4) Emphasizes Safety and Reduces Harm. " xwnM uvma Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 1) As part of a systemic effort, street outreach in Alhambra will be conducted on behalf of the community (rather than one agency), with collaboration among multiple local stakeholders to make more strategic use of resources, provide more comprehensive coverage, and identify all Alhambra residents experiencing homelessness and at -risk. To accomplish this, L.A. CADA will work closely with City staff, HOME, the school district, the L.A. County Coordinated Entry System (CES) and the SPA 3 HMIS to coordinate homeless services and share data. 2) To remain housing focused, L.A. CADA uses a Housing First model. This means we will make immediate connections to emergency shelter or temporary housing to provide safe options while Alhambra participants proceed on a pathway toward stability. Housing First also means, to the greatest extent possible, L.A. CADA will not impose preconditions to permanent housing, shelter, or other temporary housing (such as sobriety, minimum income requirements, absence of a criminal record, completion of treatment, participation in services, or other unnecessary conditions). 3) L.A. CADA uses evidence -based practices, including a workforce trained on all staff levels to use a trauma -informed, person -centered approach focused on the client's strengths and resources. In delivery of street outreach, we never make assumptions about what a person might need or want. Instead, street outreach staff ask our homeless clients to provide voice and choice in their services. We remain respectful and responsive to the beliefs and practices, sexual orientations, disability statuses, age, gender identities, cultural preferences, and linguistic needs of all individuals. 4) Our street outreach efforts utilize harm reduction principles, including non -judgmental, non - coercive provision of services and resources with protocols in place to ensure the safety of all individuals seeking L.A. CADA's assistance. Outreach within the Los Angeles Continuum of Care (CoQ in West Service Planting Area 3. L.A. CADA will employ a 100% FTE Outreach Coordinator for this project to conduct ongoing engagement of SPA 3 stakeholders to build relationships within the homeless services provider community here. The Outreach Coordinator will attend local meetings (City, HOME, CES, providers), and will participate in local task force committees (San Gabriel Valley Consortium on Homelessness; Pasadena Partnership, etc.). In addition, the Outreach Coordinator will assist with related events and activities that serve the homeless (such as LAHSA Point in Time Homeless Count). The Outreach Coordinator will also assist the Street Outreach Worker with street outreach activities, including participant interaction at Alhambra motels and encampments. Access to Services for Vehicular Homeless. The proposed 50% FTE Street Outreach Worker will conduct targeted street outreach to homeless Alhambra residents, including people living in their cars and RVs. We understand that more people are living in vehicles than ever before and this is especially prevalent here on the West Coast where rents have skyrocketed and the number of homeless people who don't live in shelters rose from 20,000 from 2015 to 2017. 8 L.A. CADA staff will map "safe lots" and other areas where homeless Alhambra residents park their vehicles. During street outreach activities, the Outreach Worker will offer coffee, water, and small hygiene articles to engage homeless people in an organic conversation i qW io q¢axtt M NngM s„oe Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 with the goal of navigating them to shelter and housing services. If there is need to make street outreach activities full-time, L.A. CADA will increase the Street Outreach Worker to 100% FTE Homeless Prevention Services. To prevent homelessness in Alhambra, L.A. CADA will direct prevention services to those at high risk, including but not exclusive to: runaway youth; teens aging out of the foster care system; Transitional Age Youth (TAY); victims of domestic violence; and residents who are newly unemployed. To reach them, the L.A. CADA Navigator and Outreach Worker will collaborate with local schools, the Department of Children and Family Services (DCFS), DPSS, and domestic violence hotlines/services. On a rotating basis, our staff will receive 24/7 crisis calls from first responders, shelters, and other local services to deliver needed crisis counseling and service navigation to shelter resources. Case Management. L.A. CADA will help homeless clients access the multiple services they need via our use of a modified Intensive Case Management model, an evidence -based practice. We will not limit our clients to a 50-minute hour with their Navigator (Case Manager), and will facilitate more time with each client so she can work across many different service systems with multiple community partners to unravel complicated issues. L.A. CADA will facilitate client access to needed services via formal contracts, Letters of Commitment, and/or Memorandum of Understanding with multiple Alhambra community stakeholders. Access to Crisis Housing. As the largest provider of Recovery Bridge Housing (RBII) in Los Angeles County, L.A. CADA helps homeless individuals with behavioral health problems to get off the streets quickly. RBH stabilizes homeless clients via peer recovery support with ancillary off -site outpatient treatment to help adults gain the skills needed to maintain stable housing. We work with all L.A. County shelter providers to coordinate emergency shelter admission for our homeless clients, and L.A. CADA is co -located in the Los Angeles Mission in downtown L.A. Additionally, L.A. CADA has a strong relationship with the Coordinated Entry System in L.A. County and permanent housing providers such as PATH (People Assisting the Homeless). We will develop new partner relationships specific to the Alhambra area to further assist with housing placement. Access to Residential Behavioral Healthcare. L.A. CADA operates 190 state -licensed residential treatment beds throughout Los Angeles County, including 60 beds in the L.A. Mission on Skid Row. Over 95% of our residential clients are homeless at program admission. To serve them, our residential treatment programs are three -months in duration and focus on the use of evidence -based practices (EBPs) to encourage positive and lasting change, including housing stability. Access to Outpatient Behavioral Healthcare. L.A. CADA delivers outpatient and intensive services via more than 1,000 slots for adults, transitional age youth (TAY), youth, and their family members. Our outpatient treatment sites are located in Santa Fe Springs, Long Beach, and downtown Los Angeles. We have a large HIV/AIDS services division providing service navigation, testing, counseling, and evidence - based prevention services. L.A. CADA outpatient programs are school -based, community -based, and jail - based. Many of our programs are co -located at the service sites of our community partners (in schools; Department of Children and Family Services; the L.A. Mission; Whittier Superior Court; Long Beach Superior Court; Downey Homeless Court; Norwalk Superior Court; L.A. Criminal Court (Rainbow Court for LGBTQ+ individuals), L.A. County Men's Central Jail, Homeboy Industries, and many more. A RaJno Ramery eel Nmlllry :AOiY Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 Access to Domestic Violence Services. L.A. CADA is a trauma -informed care provider and we also deliver specialized services for victims of interpersonal violence. For survivors without behavioral health issues, we deliver counseling using well -recognized practices based on the Power and Control Wheel/Cycle of Violence theory. 'We use the evidence -based practice Seeking Safety curriculum for survivors with co-occurring trauma and substance use disorders..10 3. Professional Qualifications and Specialized Experience The respondent must provide the fallowing: a. Organization Profile Information, including key staff members and case managers. Los Angeles Centers for Alcohol and Drug Abuse is organized as a nonprofit 501(c)(3) agency governed by a volunteer Board of Directors. Our Board comprises community members who reflect the experiences and cultures of L.A. CADA's service groups and communities. The Board of Directors recruits and supervises an Executive Director who provides day-to-day agency management. This position is filled by Juan Navarro who has worked for L.A. CADA since 1989, including 26 years in senior management roles. As Executive Director since 2014, Mr. Navarro has grown agency services by 400%, responding to emerging community needs via new programs that address homelessness, HIV/STDs, primary healthcare, the need for gender -specific and gender -identity -specific care, the opioid crisis, jail -based treatment to increase effective criminal justice system reform, as well as successful community reentry services for criminal offenders. We employ 300+ staff with backgrounds and expertise in behavioral health treatment, homeless services, medical care, education/workforce services, and HIV/STD prevention. As noted, the proposed Alhambra homeless services program will be supervised by L.A. CADA's Director of Program Development and Client Care, Bill Tarkanian. A former attorney, Mr. Tarkanian has 15 years of experience in the management of nonprofit homeless services in L.A. County. He will bring a strong local network of community partners to the Alhambra project, including shelters, courts, law enforcement, healthcare, social service providers, and school support L.A. CADA Alhambra homeless navigation services will be delivered by a certified Case Manager/Navigator with significant homeless service experience and broad knowledge of local resources. An Outreach Worker with strong experience in homeless services will build relationships and engagement within the Alhambra homeless service community and local stakeholders L.A. CADA's staff are professionally trained in the delivery of trauma -informed, person - centered, and culturally responsive care using evidence based practices endorsed by the National Alliance to End Homelessness, the Substance Abuse and Mental Health Services Administration (SAMHSA), the Centers for Disease Control and Prevention (CDC), and the National Alliance on Mental Illness (NAMI). Resumes follow this nanative. b. Experience Providing Similar Services to Other Agencies/Jurisdictions. L.A. CADA has been part of the L.A. Coemly Department of Public Health provider nehvork since the late 1980's. As such, we provide comprehensive behavioral healthcare programs for diverse low-income communities in Los Angeles County. Our services address alcohol, drug, mental health, and trauma • n r:m w ra.K.r a i��unv umiv Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 disorders, as well as homelessness, domestic violence, HIV/STD prevention, and criminal involvement. We are contracted by the State of California Department of Corrections and Rehabilitation and the US. Probation Office to deliver trauma -informed care for adults involved with the criminaljustice system, many of whom are homeless at release from incarceration. We have been a leading voice in criminal justice reform for L.A. County since 2011, advocating for rehabilitative services instead of mass incarceration. L.A. CADA also works with the L.A. County Probation Department to coordinate reentry services and prevent criminal recidivism for youth and adults. Our agency is fzrnded by SAMFISA to deliver federal programs that address homelessness, addiction, mental illness, and trauma, as well as a drug -free community program in Whittier. L.A. CADA is active in local cities, working with the City of Whittier and the City of Norwalk as a homeless resources coordinator. We work with local schools as a contracted, school -based counseling provider (ABC Unified School District, Whittier Unified School Districts, and El Rancho Unifed School District). In addition, L.A. CADA's Executive Director, Juan Navarro, advises the L.A. County Board of Supervisors as a member of the Commission on Alcohol and Other Drugs. L.A. CADA services are licensed, certified, and monitored by the State of California Department of Health Care Services. c. Capacity to Perform Services/Programs or Activities: The respondent must describe days and hours of operations, number (estimated) ofservice hours provided annually, how the serviceslprograms or activities will be monitored. This also includes crisis housing capacity and the approach to transitioning individuals out ofhonnelessness. L.A. CADA will provide staff to deliver homeless services in Alhambra from Monday — Friday, 8:00 all, to 5:00 p.m. (with additional weekend and on -call hours, as needed by the City). Our Navigator will coordinate entry into 188 L.A. CADA crisis housing beds for individuals with behavioral health disorders, and will work in collaboration with local homeless shelters to facilitate admission to mainstream homeless, domestic violence, and youth shelters for homeless residents without behavioral health issues. L.A. CADA will provide any needed transportation to these shelters via an agency van and the Outreach Worker. Services will be monitored by Bill Tarkanian, L.A. CADA's Director of Program Development and Client Care via review of program logs, files, and reports, direct staff oversight, and service coordination facilitated by weekly staffing meetings. Each L.A. CADA program establishes a program evaluation plan during start-up that includes goals and process/outcome objectives. Thus, progress is monitored by monthly review of Alhambra program data by the agency's Quality Assurance and Management Utilization division. The landmark SHIFT longitudinal study on homelessness ." documents that there are seven key services that work to more individuals and families out of homelessness for the long -tern: 1. Housing in a setting appropriate to each client or family 2. Comprehensive needs assessments to target services I A trauma -informed approach for delivery of all services 4. Case management to address income, education and employment needs 5. Skills training and supports, including parenting skills for homeless parents 6. Services to address behavioral health issues, including trauma ------------- nrr,n,o eao.m 'e uNmn Li"." Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 7. Service planning and services that support health, well-being, and academic/workforce success Therefore, L.A. CADA's proposed homeless services will include: 1) A comprehensive clinical needs assessment delivered by the Navigator in English or Spanish (with other languages available upon 24-hour notice) to determine each client's situation. The assessment will collect data and client history for: housing, homelessness, health and healthcare, substance use disorders, mental health disorders, behavioral health treatment, risk for criminality/incarceration, family issues, education, and workforce participation. Client strengths and personal resources will also be documented at this time. The interview will be facilitated by the use of various bio-pyscho-social assessment tools, including the CES Vulnerability Index and Service Prioritization Decision Assistance Tool (VISPDAT). 2) A service plan that incorporates the client/family's voice and choice will be developed by the client and the Navigator to address each individual need with targeted action steps. Immediate/crisis needs will take priority, including transition into an appropriate housing situation. The Navigator will facilitate shelter admission and transportation to the site with a warm handoff facilitated by personal accompaniment. 3) L.A. CADA has been a trauma -formed care provider since 2000, and our staff are trained to use principles of trauma -informed care at every client interaction. This means L.A. CADA staff: a) realize the widespread impact of trauma on our clients and their families and understand the paths to recovery; b) recognize the signs/symptoms of trauma; c) respond by fully integrating trauma knowledge into our program policies, procedures, and practices; and d) actively work to prevent re -traumatization and ensure client safety. 4) To deliver case management services, L.A. CADA will use the Intensive Case Management EBP. Using this practice, our clients are not limited to a 50-minute hour with their Navigator (Case Manager). We provide our Navigators with a smaller than normal caseload so that they may spend more time with their clients, working across many different service systems to unravel complicated issues. To do this successfully, L.A. CADA has forged partnerships with multiple L.A. County agencies and providers to ensure successful linkage to the services our clients need. We hold formal contracts, Letters of Commitment, and/or Memorandum of Understanding to coordinate services with the following Community Navigation Partners/Stakeholders: • The L.A. County Coordinated Entry System (homeless assessment/referral) The L.A. County Department of Children and Family Services (L.A. CADA is co -located at Santa Fe Springs DCFS once a week) • The L.A. County Department of Mental Health • /.2NmRA M He:W., L.IUY Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 • L.A. County Substance Abuse Prevention and Control • The L.A. County Division of HIV and STD Programs • The L.A. Sheriff s Department (START Program in Men's Central Jail) • The L.A. County Probation Department (and multiple local courts) • The California Department of Corrections and Rehabilitation • The U.S. Probation Office • PATH Housing -- People Assisting the Homeless (permanent housing) • Salvation Army, Bell Shelter (emergency shelter) • Whittier First Day (emergency, transitional, permanent housing) • Women Shelter of Long Beach (domestic violence services) • The Los Angeles Mission (where L.A. CADA is co -located) • Rainbow Services (domestic violence services) • Casa Youth Shelter • Wesley Health Centers/JWCJ Institute (FQHC provider) • Alta Med Health Centers (FQHC provider) • The City of Long Beach Health Department • The Long Beach City Prosecutor's Office • Homeboy Industries (gang -involved individuals) • Oasis HIV Healthcare • Pacific Clinics (mental health programs/services) • The LGBT Center, Long Beach • America's Job Center of California/SASSFA (training/placement) • L.A. County Workforce Board (training, placement) • School Districts: ABC; East Whittier; El Rancho; Pico Rivera; Norwalk' Whittier City; Whittier Union and soon, Paramount (to facilitate L.A. CADA's school -based counseling services) New partners specific to the Alhambra service area will be added during project start-up. In addition, the L.A. CADA Navigator will informally coordinate services by working on a day-to-day case management basis with Navigators and staff of other local agencies: • The L.A. County Coordinated Entry System and HMIS (Homeless Management Information System) • The Los Angeles Homeless Services Authority A hxli o RttYrtry .e x�nny �n.ie Los Angeles Centers for Alcohol and Drug Abuse Response to RPP 2M20-14 • The L.A. County Housing Authority • The L.A. County Domestic Violence Council • The L.A. County Office of Diversion and Reentry • The L.A. County Regional Reentry Partnership (offender reentry) • A broad continuum of community -based service providers in L.A. County 5) We will also provide homeless residents of Alhambra with linkage and advocacy for participation in a wide range of skills training and supports (as per assessed need). This includes our own in- house resources for life skills education, recovery from interpersonal violence, parenting skills training, anger/stress management, barterer's intervention, skills of daily living, and relapse prevention. The L.A. CADA Navigator will also work in collaboration with local agencies that provide skills training and supports, providing a warm hand off to these services via navigator accompaniment on the first visit. We understand that many homeless individuals lack a GED or recent work history, and the L.A. CADA Navigator will facilitate admission to local adult schools that provide intervention for academic and employment deficits. 6) L.A. CADA holds expertise in the delivery of behavioral health services, and we will provide homeless Alhambra residents with priority admission to our treatment services. These programs include unique programs specific to women, men, LGBTQ+ individuals, criminal offenders, and high -risk youth. 7) From the first interaction with a client, L.A. CADA Navigators are focused on successful discharge planning. This is guided by development of an individual Service Plan with each homeless client. The Service Plan is designed to document all client needs with a goal and objectives for each need. During service navigation, the plan is monitored to ensure service linkage for that individual (and family members as needed) to support housing stability, health, well-being, and academic/workforce success. d. Scope of Work for proposed work with City of Alhambra: The respondent must include their approach to provide crisis housing for homeless individuals, inchiding locations of crisis housing facilities. L.A. CADA maintains an office in Pasadena at 221 East Walnut, Suite 120 where our project can be based. Staff will conduct street outreach in Altadena. Each participant will receive a clinical needs assessment that will result in development of an individual service plan. The L.A. CADA Navigator will facilitate admission to appropriate crisis or permanent housing via case management using our in-house housing resources, as well as SPA 3 community resources (guided by the CES). Our agency offers 36 beds of Recovery Bridge Housing housing for adults with behavioral health disorders in nearby Pasadena as well as two units in Altadena with 18 beds each. 0 ART House: 16 transitional beds at 1646 N. Fair Oaks Avenue, Pasadena, CA 91103 I -------------- j PAIM1 to Rttoavy d WAI 6Aln Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 • START House: 32 total transitional housing beds at 2079 El Molina, Altadena, CA 91001 We will also facilitate admission to L.A. CADA's Recovery Bridge Housing sites outside of SPA 3 in Bellflower, East Los Angeles, South Gate, and Whittier, as needed, as well as admission to all L.A. CADA treatment programs in Los Angeles County. For homeless clients without behavioral health disorders, the L.A. CADA Navigator will advocate for and facilitate crisis housing admission to local homeless shelters, including: • Union Station Homeless Services, Pasadena • Family Promise services, Alhambra • Euclid Village Transitional Apartments, Pasadena • Centennial Place (single adults), Pasadena • Elizabeth House (pregnant women/their children), Pasadena • Door of Hope (domestic violence shelter), Pasadena • ABL My Family House, Pasadena • Wings (domestic violence shelter/services), Covina • Haven House (domestic violence shelter/services), Pasadena • Volunteers of America Homeless Support Services, El Monte • Friend In Deed, Pasadena • Pasadena Homeless Services Homeless Prevention Rapid Re -Housing Program • Back to Life Community Living House, Pasadena • Bell Shelter, Salvation Army, Bell • Whittier First Day, Whittier • L.A. Mission, Los Angeles (where L.A. CADA is co -located) L.A. CADA will facilitate admission to these and other local domestic violence shelters, teen shelters, and mainstream homeless shelters by developing formal partnerships with local programs. For permanent housing placement, our Navigator will work with the SPA 3 CES to facilitate timely admission to stable, affordable permanent housing. Detail the outreach and engagement methods for contacting homeless individuals. L.A. CADA will work in close collaboration with the SPA 3 Coordinated Entry System and the SPA 3 Community Engagement Coordinator to involve homeless Alhambra residents in the project services. Specifically, our staff will use evidence -based practices to engage homeless residents of Alhambra on the streets, at our project office, in L.A. County jails (select staff already have access to enter the jails via approval by the L.A. County Sheriff's Department), and at partner sites throughout the community. During start-up, we will map current homeless encampments in SPA 3 and our staff will begin to conduct street outreach in these places. L.A. CADA's person -centered approach uses the Motivational Interviewing EBP to engage clients through friendly non -confrontational interactions that explore the pros and cons of homelessness in an effort to motivate positive change. For sheet outreach, the change desired is immediate ,d xGmw u.mu Los Angeles Centers for Alcohol and Drug Abuse Response to RIP 2M20-14 participation in a client needs assessment. Our Navigators are trained to promote de -stigmatization of shelter participation and behavioral health treatment, and to gain the trust of individuals who need homeless services. This is often accomplished through a series of interactions that build client trust with the Navigator. When needed, client transportation to the service site will be arranged by our Navigator and provided by the Street Outreach Worker. At L.A. CADA's proposed service site (currently in Pasadena, but we are open to suggestions for an office in Alhambra), clients will enter a warm and culturally -welcoming environment. They will be greeted by multicultural, bilingual staff trained in trauma -informed, recovery -oriented care. Bright posters, comfortable furniture, comic books, and bilingual magazines will be provided in the waiting area. Clients will be directed to the Navigator's private office, and provided with water or a snack, if desired. Clients on the streets or at partner sites will be provided with a program brochure and engaged in conversation and assessment. Identify and describe proposed supportive services, including case management, that will be provided to homeless individuals. L.A. CADA's intensive case management services will provide homeless Alhambra residents with needs assessment, service planning, and service advocacy, resulting in successful service linkage, and a warn hand-off to local housing and supportive services providers. Case management can be provided on the streets or in our office and delivered in English and Spanish (with other languages available upon request). The Navigator will facilitate client voice and choice, and this means homeless clients will be active participants in where they go and which services they receive. We understand that many homeless clients are not eager to leave the streets, and L.A. CADA uses the evidence -based Stages of Change model .12 to augment our Motivational Interviewing process. Change is difficult, and the Stages of Change model works to engage and support our clients through the series of stages needed to achieve active service engagement and housing placement. These stages include pre -contemplation, contemplation, preparing to change, taking action for change, maintenance of change, and termination of the former lifestyle. As noted, L.A. CADA can also provide homeless residents of Alhambra with our in-house services for: • Residential behavioral health treatment (190 licensed beds) • Outpatient and Intensive Outpatient treatment (1,000+ certified slots) • Recovery Bridge Housing (188 beds) • Domestic Violence Victim Services • Domestic Violence Batterer Education • Offender Community Reentry Services Describe any other miscellaneous services to homeless individuals or innovative approaches related to the prevention of homelessness. A1mFmP_., vl H411hy Lelntl Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 L.A. CADA uses several innovative approaches to delivery of homeless services Harm Reduction. We have used the public health policy of Harm Reduction since we established our in- house HIV/AIDS prevention division in 1988 -- the first HIV/AIDS program in L.A. County located within a treatment agency. The Harm Reduction model encourages client movement toward reduced risk behaviors, including those that threaten stable housing. In use of this evidence -based practice (EBP), abstinence from alcohol and other drugs is not required. Agency staff are trained in Harm Reduction principles following hire. Trauma -Informed Care. This EBP was incorporated into agency operations in 2000. All L.A. CADA staff are trained at hire and re-trained annually to ensure client safety and better serve the high percentage of people we serve who suffer from the effects of violence, PTSD, and other trauma. Trauma -Informed Care accommodates the vulnerabilities of trauma survivors, ensures that L.A. CADA services avoid inadvertent re -traumatization, and facilitate consumer voice and participation in treatment. L.A. CADA's use of trauma - informed care adheres to core principles developed by the SAMHSA Trauma and Justice Strategic Initiative: Safety, Trust, Choice, Collaboration, Empowerment (Voice and Choice), as well as cultural/historical/gender issues. Housing First. This homeless assistance approach prioritizes immediate housing for people experiencing a housing crisis. L.A. CADA uses this EBP to end homelessness faster because a safe home is a platform from which homeless persons and those at risk can pursue other personal goals and improve their quality of life. The Housing First model is guided by the belief that people need basic necessities like food and a place to live before attending to other needs (such as getting ajob, budgeting properly, or getting treatment for substance use disorders). Housing First is based on the theory that client choice is important in the selection of housing and supportive services, and that exercising personal choice is likely to make a client more successful in remaining housed and improving their life. All L.A. CADA staff receive Housing First Training following hire. Problem -Solving. Our agency trains new hires in a problem -solving therapy based on American Psychological Association standards. This cognitive —behavioral intervention works to improve an individual's ability to cope with stressful life experiences. Problem -solving therapy seeks to help the people we serve adopt a realistically optimistic view of coping, understand the role of emotions more effectively, and develop an action plan geared to reduce psychological distress and enhance well-being. L.A. CADA uses psychoeducation, interactive problem -solving exercises, and motivational homework assignments to deliver our problem -solving interventions. To deliver this approach, L.A. CADA engages our participants in conversations that empower them to creatively utilize their own resources to resolve their housing crisis prior to entering the Coordinated Entry System. Problem -solving is a person -centered, short-term housing intervention with a goal of assisting individuals in maintaining their current housing or identifying an immediate and safe housing alternative within their own social network. This is a strengths -based approach. Thus, L.A. CADA staff use conversation and empowerment methods (such as cultural resilience, review of the participant's past successes, and motivational interviewing). The approach is intended to help resolve the household's housing crisis by working alongside them in an empowering manner. L.A. CADA staff are trained at hire and re-trained annually in the proper use of active listening, motivational interviewing, reality testing, empowerment, negotiations and mediations needed to deliver problem -solving interventions. n r:m w ecoxn n xsunv limn Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 4. Cost This agreement is not anticipated to exceed $250, 000. The respondent should provide hourly- billing rates for each proposed employee as well as other proposed costs including administrative overhead that would be charged as a percentage of the hourly -billing rate, as well as itemized costs for the delivery of each program/service. (ExhibitA - Sample Budget Worksheet) L.A. CADA's budget worksheet follows. 5. References Provide 3 references (company, contact, phone number, date(s) and description of service(s) provided). References should be entities for which similar services have been provided. The following references are provided to support L.A. CADA's proposed homeless services for Alhambra: Los Angeles County Substance Use Prevention and Control (SAPC) Funded by SAPC from 1986- present Services: Residential and outpatient treatment, bridge housing, school -based services Contact: Gary Tsai, Interim Division Director Phone: (626) 299- 4595 Long Beach City Prosecutor's Office Services provided from 2018 — present Services: Long Beach Priority Access Diversion Program Contact: Doug Flaubert, Long Beach City Prosecutor Phone: (562) 570-5600 Department of Children and Family Services Services: Service coordination for DCFS-involved parents provided from 1971— present. Contact: Jennifer Lopez, Regional Administrator, DCFS Phone: (213) 351-5602 6. Disclosures A complete disclosure of any alleged significantprior or ongoing contractfailures, any civil or criminal litigation or investigation pending which involves the Proposer or a verification ofno responsive incidents. Failure to comply with the terms of this provision may disqualify any proposal. The City of Alhambra reserves the right to reject any proposal based upon the Proposersprior history with the City ofAlhambra or with any other' party, which documents, without limitation, unsatisfactory performance, significant failures to meek contract milestones or other contractual./ailurest If there are no disclosures to report, this section muststill be included in submittal with an indication that there are no reportable disclosures. Not applicable. Los Angeles Centers for Alcohol and Drug Abuse has no prior or ongoing contract failures, litigation, or investigation pending. L.A. CADA \»;NO mR-a mxZ u.me Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 Literature Citations ' Yee, Christopher. (June 14, 2019). Homeless count: Alhambra's homeless population increased slightly in 2019. Pasadena Star News. Pasadena, CA. https://www pasadenastarnews com/2019/06/14/homeless-count-alhambras-homeless- poopulation-increased-slightly-in-2019/ z 2019 homeless count. (June 4, 2019). Los Angeles Homeless Services Authority. https•//www lahsa ore/news?article=557-2019-ueate•-los-angeles-homeless-count-results 3 Yee,. Christopher. (June 14, 2019). Homeless count: Alhambra's homeless population increased slightly in 2019. Pasadena Star News. Pasadena, CA. https•//www pasadenastamews com/2019/06/14/homeless-count-alhambras-homeless- populati on-increased-s 1 ightly-in-20l 9/ ° Return to nowhere: The revolving door between incarceration and homelessness, (2019), One Size FAILS All report series, The Texas Criminal Justice Coalition (TCJC). 5 Greenberg, G. Ph.D. and Rosenheck, R. M.D. (February, 2008). Jail incarceration, homelessness and mental health: A national study. Psychiatric Services, Volume 59, Issue 2. 6 Tso, P. (June 1, 2017). Alhambra's homeless. Alhambra Source. htti)s://www.alhambrasource.org/story/alhambras-homeless 7 Hayes, M. Pla.D. et al. (2013). The service and housing interventions for families in transition (SHIFT) longitudinal study: The final report. American Institutes for Research. Funded by the Wilson Foundation. https://www air org/resource/service-and-housing-interventions-families-transition-sbift-studv- final-report 8 Quinn, M. (July 24, 2018). It's the new form of affordable housing. Governing — The Future of States and Localities. https•//www governing com/topics/health-human-services/gov-homeless-shelter-car.html 9 Walker, Lenore. Cycle of abuse: Power and control. (1979). National Center on Domestic and Sexual Violence. Domestic Abuse Intervention Project. 202 East Superior Street Duluth, MN. 10 Najavits, L, M. (2002). Seeking Safety: A treatment manual for PTSD and substance abuse. New York: Guilford Press. Najavits, LM (2009). Seeking Safety: An Implementation Guide. In A. Rubin and D.W. Springer, The Clinician Guide to Evidence -Based Practice. Hoboken, NJ: John Wiley. tr Hayes, M. Ph.D. et al. (2013). The service and housing interventions for families in transition (SHIFT) longitudinal study: The final report. American Institutes for Research. Funded by the Wilson Foundation. https•//www air org/resource/service-and-housing-interventions-families-transition-shift-studv- frnal-report i e rnn m Rno,:,y .a xmmn:.+n Los Angeles Centers for Alcohol and Drug Abuse Response to RFP 2M20-14 12 Prochaska, J.O., Johnson, S.S. & Lee, P. The transtheorelical model of behavior change. In: The handbook ofhealth behavior change, edited by S. Schumaker, Schorn, E., Ockenes, J. and Richert, K. (2009). Third edition, Springer. 59-83. ISBN: 0-8261-1545-4, 978-0-8261-1545-4. Resumes of proposed Alhambra Homeless Services Director/Supervisor and Navigator follow. William Tarkanian, J.D., LAADC Tel: (626)543-3160 E-mail: btarkanian@laeada.eom Los Angeles Centers for Alcohol & Drug Abuse (L.A. CADA) DIRECTOR, PROGRAM DEVELOPMENT & CLIENT CARE June, 2018 — Present CA Responsible for program/workforce development, for residential, outpatient, and field -based programs serving high - needs, vulnerable, diverse populations, including the homeless and criminal offenders. supervision of prevention, intervention, treatment, re-entry, homeless services, and supportive services, for persons with substance use and co-occurring disorders, and other behavioral health issues. Successfully designed, implemented and launched: L.A. CADA at the Art House, Los Angeles County's first (and currently only) funded LGBTQ Recovery Bridge Housing; L.A. CADA @ L.A. MISSION, Recovery Bridge Housing for Skid Row homeless; and ELM Ave., Recovery Bridge Housing for Registered Sex Offenders; the Continuum of Care department, responsible for the scheduling of intakes (screening, assessments and orientation) of clients admitted into agency programs, and various Field Based Services at multiple locations, including Homeboy Industries (Los Angeles). Project Director for Priority Access Diversion (PAD), a diversion program for Long Beach's homeless repeat offenders; Project Director for the Rainbow Court, a Collaborative Court for LGBTQ+ offenders out of the Criminal Court's Building in Downtown Los Angeles. Arrange and co -facilitate in-service trainings for staff to increase compliance, skill -building and competence. Ensure confidentiality of client information and fidelity to Title 42 and HIPAA. Review and approve third -party reporting, including Court Reports and Progress Review letters. Designed and implemented, and ensure fidelity to, Clinical Supervision Plan for entire agency. Formerly, the Project Director for START, L.A. CADA's in -custody treatment program at Los Angeles County Men's Central Jail, serving the gay, bi-sexual and trans -women populations. Formerly the Project Director for ORP, L.A. CADA's SAMSHA funded Offender Re -Entry Program. Engage in strategic community outreach, including appearing in Superior Court as a liaison / advocate for clients. Participate in and facilitate ongoing professional development. Member of various working committees within L.A. CADA, including the Executive Management Team, Finance Committee, Transition Committee, CARF Accreditation Committee, Strategic Development Committee, and In -Service and Continuing Education Training Committee. Los Angeles Centers for Alcohol & Drug Abuse DIRECTOR, OUTPATIENT & COMMUNITY SERVICES July, 2014 — May, 2018 Santa Fe Springs, CA Responsible for administering all outpatient and community services for the agency, including two primary facilities (Downtown Los Angeles and Santa Fe Springs), several satellite locations, including Pico Rivera area schools. Primary responsibility for ensuring compliance with all adult and adolescent outpatient contracts and programming, including Drug Medi-Cal, A.B. 109, PC 1210, PC 1000, Domestic Violence Intervention Counseling, and Child Abuser's Treatment Counseling, as authorized through the County of Los Angeles' Department of Probation, Department of Public and Social Services, and / or Department of Public Health Services. Screen, hire, supervise and train substance abuse clinicians and counselors, domestic violence facilitators, case managers, and student -interns. Provide ongoing clinical supervision of various staff members. Conduct regular performance evaluations of all certified and registered staff and student -interns. Develop, implement and ensure fidelity to psycho -educational group curriculum. Ensure that all groups are covered appropriately and create staffing schedules. Coordinate and participate in community outreach to develop and maintain reliable resources for cross -referrals, and advocate for the agency and for clients of the agency. Oversee urinalysis testing policies, procedures and implementation for clients in accordance with referral or funding source requirements. Attend and co -facilitate intra-agency staff meetings and case supervision conferences. Provide direct clinical services to adult clients through facilitating process groups and psycho -educational classes, conducting individual counseling sessions, and managing active case load of clients. Facilitate domestic violence intervention classes. Los Angeles Centers for Alcohol & Drug Abuse Los Angeles, CA (Skid Row) COUNSELOR / DOMESTIC VIOLEN CE INTERVENTION FACLITATOR / PROGRAM COORDINATOR December, 2009—June 2014 Provided direct clinical services to homeless and at -risk homeless and / or systems impacted population in adult, outpatient treatment setting, Various responsibilities included development and implementation of Domestic Violence Intervention classes in accordance with the Los Angeles County Department of Probation, and California Penal Code, Section 1203.097. Lead Counselor for co-occurring counseling program with the United States Probation and United States Pre -Trial Services, Central District of California. Carried active case -load of clients. Engaged in all 12-Core functions. Attended clinical staff meetings and presented at weekly case supervision conferences. Supervised ADD interns Azusa Pacific University Azusa, CA ADJUNCT PROFESSOR, GRADUATE SCHOOL OF CLINICAL PSYCHOLOGY (MARRIAGE & FAMILY THERAPY) January, 2012 - present Instruct graduate psychology course: Addiction, Assessments and Interventions (Psych 511) at both the Azusa and Orange County campuses. Los Angeles Community Colleges ADJUNCT PROFESSOR, ADDICTION STUDIES, EAST LOS ANGELES COLLEGE Monterey Park, CA August, 2018- present Instruct aspiring drug and alcohol counselors: Intro to Addiction Counseling, ASAM Assessment Twin Town Treatment Centers West Hollywood, CA COUNSELOR, IOP May, 2009 - December 2009 Provided direct clinical services to a primarily LGBT population, in the Intensive outpatient treatment setting. Conducted screening, intake and assessment interviews. Facilitated process groups and psycho -education classes, including drug education, relapse prevention, and anger management. Individual counseling. Charting. Case management. Property Management Services Pasadena, CA QUALITY & RISK MANAGER June, 2003 - April 2007 Supervised and managed residential and commercial properties. Ensured quality control and oversee coordination of loss prevention efforts. Law Office of William Tarkanlan Pasadena, CA ATTORNEY February,1992 - May, 2003 Civil and criminal trial attorney In State and Federal Court, specializing in sales and / or possession of narcotics offenses. Education Los Angeles City College Certificate in Human Services /Alcohol and Other Drugs - June, 2009 Arizona State University, College of Law Jurls Doctorate - May,1989 Claremont McKenna College Bachelor of Arts - May,1986 Certifications and Memberships Licensed Addiction Counselor, CCAPP (LCil037018) Certified Family Systems Specialist (Gateway Interventions) Domestic Violence Facilitator (Los Angeles County Department of Probation) Member, ABIB -The Association of Batterer's Intervention Providers Presentations "Substance Abuse Servicesfor the Homeless and At•Rlsk Homeless Population"- presented at the State Conference for Alcohol& Drug Programs, in Sacramento, CA, • October, 2010 "The Impact of Substance Use and Abuse on Fathers and Family' —presented at the Fatherhood Solution Conference / Project Fatherhood, sponsored by Children's Institute, Inc. -June of 2014 "Providing Trauma Informed Care to Perpetrators of Domestic Violence"— present twice a year at the University of Southern California, Graduate School of Social Work, 2011- 2015 "Engaging Resistant Clfents�' —present yearly at the University of Calltornla, Los Angeles, Mobile Clinic Project, 2011-2015 "Family Systems and Interventions" — presented at the 2016 California Association of Alcohol and Drug Educators (CAADE) Conference, in Sacramento, California, April 2016. "Medical Necessity: Applying the DSM-Sand ASAM Criterla" — presented at the Training Institute of Addiction Counselors (TIAC) in May, 2016 "Using ASAM Multi-Dimenslonal Assessment for Placement and Treatment Planning" — presented at the 2017 California Association of Alcohol and Drug Educators (CAADE) Conference, In Sacramento, California, April, 2017 "Welcoming Nome LGBT0 from,lolls and Prisons" —presented at the 2019 California Consortium of Addiction Programs and Professional (CCAPP) Conference in Newport Beach, October, 2019 RESUME SUE I. MONARREZ (GARCIA) 15326 South Orizaba Ave. Paramount, California 90723 Cell 562-528-4075 Summary: I am a state -certified behavioral healthcare professional with 25+ years of professional experience in the delivery and supervision of treatment services for substance use disorder (SUD), co-occurring disorders, and related supportive services. I have strong expertise with homeless services, gender -specific treatment, and the criminal justice population. I hold a CAARR institute diploma and a Breining Institute Credential as a Registered Addiction Specialist. I am a state - certified domestic violence counselor and certified Health Navigator. My qualifications include a 12-year history in the supervision of behavioral health programs and staff. I have delivered treatment counseling, case management, and vocational/educational readiness services for incarcerated individuals in Norco State Prison and homeless treatment participants. My clients have achieved successful client transition to the community, permanent housing, and employment. Among my skills sets are evidence -based practices in behavioral health treatment, recovery - oriented education/support for high -risk adults and their children, RNR assessment, successful linkage to community resources (treatment, mental healthcare, primary care, HIV/AIDS, domestic violence, homeless services, and vocational/educational services). As a healthcare professional, I am dedicated to helping the next generation avoid the pitfalls of drug and alcohol risk behaviors and mental illness. My passion for delivery of treatment and supportive services flows from my lived experience in recovery. EXPERIENCE Experience Recovery: MAT Treatment Office, Supervisor 2016 - present 5405 Garden Grove Blvd. Suite 100, Westminster, CA 92683 (714) 598-3707 Reference: Dr. Mario San Bartolome, Addiction Medicine Specialist, board certified in both Family Medicine and Addiction Medicine Prototypes: Certified SUD Counselor/Case Manager providing prevention and intervention services to adults and youth. Feb, 2014 - 2016 Delta T Group —Temporary SUD Counselor for Prototypes women and children's residential treatment program. 6/30/2103 to 2/5/2014 Southern California Alcohol & Drue Programs: 8/01/01- 5/10/2014 Program Director, Heritage House Village (OC Children/Families Commission homeless grant) Program Director, Heritage Cottages (HUD Transitional Housing for Homeless Grant) • Supervised 36-bed and 16-bed treatment programs, staff, contractual paperwork, reports, outreach • Planned and directed behavioral health services program • Supervised intake procedures, counseling/caseload management, conducted counseling and case management services as needed, supervised client random drug testing • Created, implemented, and updated program materials, curriculum, EBPs • Developed community and school -based prevention education delivered in Orange County, CA • Conducted on -going community outreach within Orange County social services networks • Supervised Quality Assurance, proper data collection, reporting as required by all funding sources • Supervised implementation/achievement of project Scope of Work • Promoted services, functioned as liaison between our shelters and the community • Facilitated educational groups for life -skills, relapse prevention, other client education • Conducted individual sessions with clients as needed • Helped homeless clients gain self-sufficiency via educational/vocational support and linkage • Advocated for clients with departments of Mental Health, Probation, Parole, Criminal/Family Court, DCFS, and DPSS and community/public services. MENTAL HEALTH SYSTEMS/ SASCA: Case Manager, May 2000-Aug 2001 Norco, CA • Conducted screening, intake interviews, and assessments for program suitability and documentation of parolee SUD treatment needs • Provided intensive case management services to parolees, data base entry for client progress • Acted as liaison between state institutions, treatment providers, and parole dept. • Participated in decision -making of participants release upon completion of program. Coordinate treatment placement with treatment providers and transport clients to program • Planned/delivered treatment services for inmates under the supervision of the Program Director • Hired/trained staff to perform functions in Therapeutic community in prison setting • Supervised Quality Assurance of participant files on the unit to make sure necessary documentation was completed accurately and on -time • Scheduled/conducted regular staff meetings • Worked closely with prison custodial staff for disciplinary measures and decisions • Assisted in the classification process for the unit by keeping track of receiving clients suitable for the program • Present at weekly Warden's meetings • Interfaced with facility custodial staff (Captain, Lieutenant and Sergeant) to assure a smooth working relationship regarding issues relating to treatment participants • Monitored and acknowledged moral in the unit -- staff and participants • Provided services based on Behavior Modification model in a structured family -type concept program in -prison • Supervised staff and scheduling • Conducted psychosocial assessments • Facilitated groups: Behavior Modification, Life -skills, Relapse Prevention, Abuse, Incest & Molestation, Parenting, Criminal Offender, Healthy Relationships (and other groups) and maintained caseload of 18-20 participants • Conducted documentation in client files • Conducted case reviews with staff • Conducted individual client sessions • Conducted aftercare planning and housing/services/support linkage Oualifications: I am a highly motivated self-starter, a team player, and a leader with good multi- tasking skills. As a fully bilingual Latina (Spanish/English) who has worked extensively with multicultural clients, I have knowledge of diverse underserved homeless populations. My experience with evidence - based practices has enhanced all of the programs in which I have worked. I believe my greatest asset is lived experience in recovery (more than 25 years clean and sober). • Cross Training with the Dept of Corrections (a), CRC & CIW Forensic Addictions Corrections Treatment • Certified domestic violence counselor (40-hour state Evidence Code training) • Inservice Training in: Trauma -Informed Care; Risk Needs Responsivity Model; Motivational Interviewing; Cognitive -Behavioral Therapy; Gender -Specific Care; Service Documentation; Confidentiality Laws and Procedures; Cultural Competency as per CLAS National Standards; ADA Laws and Procedures; Anger Management; Relapse Prevention Therapy; Seeking Safety (trauma) zo ADDENDUM NO. 1 To The Request For Proposals For Homeless Crisis Housing, Street outreach, and Case Management Services and Related Programs (RFP No.2M20-14) City of Alhambra Attn: City Clerk's Office 111 South First Street Alhambra, California 91801 Proposals Due to City Clerk by 4:00 p.m. June 18, 2020 This addendum has been issued as a response to written questions received by the City. Question: Can staff be located in adjacent city? Do we need to have a facility based in Alhambra? Response: Yes, staff can be located in an adjacent city. No, the facility does not have to be based in Alhambra. Question: Do all supporting services have to be located in Alhambra? Or can referrals be outside of city limits? Response: No, all supporting services do not have to be located in Alhambra. Yes, referrals can be outside of city limits. This Addendum is to be incorporated in and become part of the Proposal. Proposers must acknowledge receipt of Addendum No. 1 by signing and dating below, and including this signature page with the Proposal. Acknowledged: U-dd-?D ►' c� P posers Signature Date Organization RFP No.21VI20-14 Addendum No. 1 June 11, 2020 y w�.`ISx7i6W�.tiy�1�.3G/"�1jv\� Gateway to the San Gabriel Valley CITY OF ALHAMBRA Release Date: May 28, 2020 REQUEST FOR PROPOSALS (RFP 2M20-14) FOR HOMELESS CRISIS HOUSING, STREET OUTREACH, AND CASE MANAGEMENT SERVICES AND RELATED PROGRAMS PROPOSALS DUE: THURSDAY, JUNE 18, 2020, at 4:00 P.M. (PST) City of Alhambra Attn: City Clerk's Office 111 South First Street Alhambra, CA 91801 NO LATE FAXED, EMAILED or `BY -POSTMARK DATE" PROPOSALS WILL BE ACCEPTED A. INTRODUCTION The City of Alhambra is soliciting proposals from qualified providers with demonstrated experience in providing homeless crisis housing, street outreach, and case management services and related programs. This Request For Proposals (RFP) is available to all eligible applicants seeking to operate within Alhambra's jurisdiction, which is under the Los Angeles Continuum of Care (CoC) West Service Planning Area 3. Services funded under this RFP are required to participate in the Continuum of Care (CoC) Coordinated Entry System and in a Homeless Management Information System (IMIS) or an approved comparable database to track and measure outcomes. Local prioritization is based on Alhambra's goals and objectives to reduce and prevent homelessness. The City has endeavored to understand and meet the needs of Alhambra homeless individuals through a process that consolidates the efforts of various community stakeholders including non -profits, mental health, faith based, law enforcement, businesses, education, and volunteers to provide a system of support and specialized services to effectively meet the needs of the City and the CoC within the planning area. B.BACKGROUND On a biennial basis, the City of Alhambra, in partnership with the Los Angeles County Continuum of Care (CoC) conducts a Point in Time (PIT) Count, in conjunction with the Los Angeles Homeless Services Authority (LASHA), of persons experiencing homelessness, including both sheltered and unsheltered homeless persons. The 2018/9 PIT Count was conducted on January 23, 2019 and provides a snapshot of homelessness in the City on a single night. The results revealed that there are approximately 68 homeless persons in the City of Alhambra. In addition, since 2017, the City has partnered with Union Station Homeless Services (USHS) to provide homeless support programs and crisis housing services. USHS has conducted in Alhambra since 2017 outreach to 131 individuals, provided crisis housing to 79, and permanently housed 17 individuals. The City is open and willing to look at proposals that reimagine the City's approach to preventing and responding to homelessness. The City of Alhambra seeks emphasis on crisis housing placement and innovative supportive services to help homeless individuals get the assistance they need to successfully transition them away from homelessness. In addition, the City seeks a high level of outreach to build relationships and engagement within the Alhambra homeless community to better understand long-term needs. The Alhambra Police Department currently operates a Homeless Outreach and Mental Evaluation (HOME) team that is the City's initial point of contact with homeless persons living in the City. The HOME Team is composed of an Alhambra Police Officer, County Psychiatric Social Worker from the Department of Los Angeles County Mental Health, and Housing Navigator from Union Station Homeless Services. In addition, the City is seeking to coordinate with the San Gabriel Valley Council of Governments (SGVCOG) Housing Navigator to assist homeless individuals in Alhambra. Respondents to this RFP will be required to coordinate closely with both the HOME Team and SGVCOG on addressing the issue of homelessness in Alhambra. C.ELIGIBLE APPLICANTS To be eligible, applicants must meet the following conditions: • Applicant must be a private non-profit organization with experience related to housing and homeless services; • Applicant must have provided same or similar services for at least the last 24 months; • Applicant, its officers, and employees are not currently debarred or suspended from doing business with the Federal Government, State of California, or a local government; and • Applicant does not have unresolved current or past contract non-compliance, non- performance, suspension, termination, or other adverse audit finding with one or more fenders in the past five (5) years. D. TERM OF CONTRACT AND SCOPE OF WORK The term of the agreement is expected to begin in July 2020 and end on June 30, 2021. The City reserves the option to renew contracts awarded through this RFP for up to two (2) subsequent program years, contingent upon satisfactory performance, availability of funds, demonstrated need, and project outcomes. Scope Of Work Services supported by the City of Alhambra funds must be of primary benefit to homeless persons or who are experiencing at -risk of homelessness and who are living in the City of Alhambra and should be focused on providing direct services to program participants. Services under these contracts must be delivered within the city limits of Alhambra. The City is requesting services in the following specified areas. Services should serve homeless individuals or targeted populations at risk of becoming homeless in Alhambra and include: • Homeless street outreach programming/efforts; • Substance abuse programs and services directed at homeless individuals; • Medical and/or mental health services directed at homeless individuals; • Crisis housing and rapid re -housing assistance; • Homeless prevention services and programs including those serving survivors of domestic violence; • Coordinated Entry System services or Continuum of Care programming/efforts; • Case management services for homeless individuals; • Services to the vehicular homeless; • Other miscellaneous services to homeless individuals or related to the prevention of homelessness. Proposers should be prepared to meet with City Staff, HOME Team and other identified stakeholders to address the issue of homelessness in the City of Alhambra. E. FUNDING AMOUNTS The total amount of funding estimated to be available for this RFP is $250,000. The initial contract term is for one-year. The City reserves the option to renew contracts awarded through this RFP for up to two (2) subsequent program years, contingent upon satisfactory performance, availability of funds, demonstrated need, and project outcomes. F. SCHEDULE OF EVENTS* Release of RFP May 28, 2020 Submission of Questions Due June 4, 2020 by 4:00 P.M.(PST) Written Re onses to Questions Issued June 11, 2020 Final Proposals Due June 18, 2020 by 4:00 P.M. PST Review and Interview Qualified Proposers June 22, 2020 — June 25, 2020 Contract Agreement Negotiations June 29, 2020 — July 1, 2020 City Council Approval of Agreement July 13, 2020 *These dates may be changed at the discretion of the City of Alhambra. Changes to the due date for questions or due date for proposal submittal will be made by written addendum. G. SUBMISSION PROCESS Respondents shall submit in a sealed envelope one (1) signed original RFP, three (3) copies and one (1) thumb drive with the RFP document. The envelopment should be labeled RFP 2M20-14: Homeless Crisis Housing, Street Outreach, and Case Management Services and Related Programs. Responses should be submitted to the following address: City of Alhambra Attn: City Cleric's Office I I I South First Street Alhambra, CA 91801 Proposals received in the City Clerk's Office after June 18, 2020, at 4:00 P.M. will not be considered under any circumstances and will be returned to the sender. Proposals may be delivered by, U.S. Mail, or Common Currier. No electronic or facsimile copies will be accepted. It is the responsibility of the submitting party to insure timely delivery. This solicitation and related information can be found at www.citvofalhambra.org/bids-notices- rfps. The City does not guarantee the accuracy of information posted on or obtained from third party organizations. It is recommended that Proposals be submitted on paper that contains at least 30% recycled content and printed on both sides (duplex). H. QUESTIONS AND RESPONSES In order to promote transparency and ensure that all potential operators receive the same information, the City will be conducting one formal question and answer session for this RFP. All questions should be prepared and submitted in writing via email. The City will respond to all questions in writing via email. Responses will also be posted on the City's website, https://www.ciiyofalhambra.oriz/bids-notices-rfps. All questions should be emailed to Matthew Cuevas, Management Analyst, at: mcuevasna,cityofalhambra.org. All questions must be submitted by no later than Thursday, June 4, 2020, by 4:00 P.M. Responses and addendums, if any, will be posted on the City's website and/or emailed to all applicants by 5:00 P.M. on Thursday, June 11, 2020. I. ORGANIZATION OF PROPOSAL Proposals must be submitted following the format provided in this RFP. RFPs not submitted in the manner prescribed herein will not be considered. 1. Cover Letter The respondent must submit a cover letter signed by an authorized representative of the entity committing the respondent to provide the services as described in this RFP in accordance with the terms and conditions of any contract awarded pursuant to the RFP process. An unsigned proposal shall be rejected. 2. Executive Summary The respondent must provide an executive summary that explains its understanding of City of Alhambra needs and objectives and how its proposal would address them. The summary must discuss the respondent's proposed staff and their professional and technical qualifications. 3. Professional Qualifications and Specialized Experience The respondent must provide the following: a. Organization Profile Information, including key staff members and case managers b. Experience Providing Similar Services to Other Agencies/Jurisdictions c. Capacity to Perform Services/Programs or Activities: — The respondent must describe days and hours of operations, number (estimated) of service hours provided annually, how the services/programs or activities will be monitored. This also includes crisis housing capacity and the approach to transitioning individuals out of homelessness. d. Scope of Work for proposed work with City of Alhambra: — The respondent must include their approach to provide crisis housing for homeless individuals, including locations of crisis housing facilities. — Detail the outreach and engagement methods for contacting homeless individuals. — Identify and describe proposed supportive services, including case management, that will be provided to homeless individuals. — Describe any other miscellaneous services to homeless individuals or innovative approaches related to the prevention of homelessness. 4. Cost This agreement is not anticipated to exceed $250,000. The respondent should provide hourly - billing rates for each proposed employee as well as other proposed costs including administrative overhead that would be charged as a percentage of the hourly -billing rate, as well as itemized costs for the delivery of each program/service. (Exhibit A - Sample Budget Worksheet) 5. References Provide 3 references (company, contact, phone number, date(s) and description of service(s) provided). References should be entities for which similar services have been provided. 6. Disclosures A complete disclosure of any alleged significant prior or ongoing contract failures, any civil or criminal litigation or investigation pending which involves the Proposer or a verification of no responsive incidents. Failure to comply with the terms of this provision may disqualify any proposal. The City of Alhambra reserves the right to reject any proposal based upon the Proposer's prior history with the City of Alhambra or with any other party, which documents, without limitation, unsatisfactory performance, significant failures to meet contract milestones or other contractual failures. If there are no disclosures to report, this section must still be included in submittal with an indication that there are no reportable disclosures. L ADDENDA The City will issue Addenda in writing only. The City will make reasonable efforts to deliver Addenda to all Proposers whom the City knows have received the RFP and have provided a street address, or email address, for receipt of Addenda. The City cannot guarantee that all Proposers will receive all Addenda. Addendums, if any, will be mailed and/or emailed to all applicants and posted to the City website at www.cityofalhambra.org/bids-notices-rfps by 5:00 P.M. on Thursday, June 11, 2020. At any time before the proposal deadline, the City may issue Addenda withdrawing the RFP or postponing the proposal deadline. The City will treat transmittal of Addenda to potential sub - recipients by U.S. mail, fax, or e-mail as sufficient notice of the changes made by the City. K. EVALUATION PROCESS A review committee composed of City staff will review eligible respondents. Staff will evaluate the extent to which the proposal meets the requirements set forth in the REP, including an analysis of the respondent's qualifications, experience, proposed implementation plan, and preliminary cost proposal among other factors. Review of the proposal will use the following criteria not necessarily listed in order of importance: 1. Professional and technical experience of staff, including case managers (20 Points) 2. Experience providing similar services to other agencies/jurisdictions (20 Points) 3, Understanding of needs of the Alhambra community (20 Points) 4. Crisis housing capacity, supportive services, case management, and approach to transferring individuals out of homelessness (20 Points) 5. Hourly rates and administrative overhead costs (20 Points) L. MODIFICATION OR WITHDRAWAL Any modification, amendment, addition or alteration to any submission must be presented, in writing, executed by an authorized person or persons, and submitted prior to the final date for submissions. An individual who is authorized to bind the submitting agency contractually shall sign the modification, amendment, addition, or alteration. The signature must indicate the title or position that the individual holds in the firm. An unsigned modification amendment, addition, or alteration shall be rejected. No amendments, additions or alterations will be accepted after the time and date specified as the submission deadline unless requested by the City. M. INSURANCE AND LICENSES The selected vendor will be required to obtain and maintain during the term of the Agreement policies of comprehensive general liability and property damage insurance from a carrier authorized to be in business of the State of California in an insurable amount of not less than two million dollars ($2,000,000) combined single limit per occurrence. These insurance policies must name the City and its elected and appointed officers, officials, agents and employees as "additional insureds." The City shall be provided with a Certificate of Insurance and additional insured policy endorsement naming the City and its elected and appointed officers, officials, agents and employees as "additional insureds". The selected vendor shall also carry Workers' Compensation Insurance in an insurable amount of not less than one million dollars ($1,000,000) or statutory minimum amount, whichever is greater; and Employers' Liability Insurance in an insurable amount of not less than one million dollars ($1,00.0,000); evidence of which is to be famished to the City in the form of Certificate of Insurance. N. GENERAL TERMS AND CONDITIONS Good Faith This RFP has been compiled in good faith. The information contained within is selective and subject to City update, expansion, revision and amendment which will be available on the City website www.cityofalhambra.orelbids-notices-rfps. Not an Award Recipients of this RFP are advised that nothing stated herein, or any part thereof, or any communication during the evaluation and selection process, shall be construed as constituting; offering or awarding a contract, representation or agreement of any kind between the City and any other party, save for a formal written contract, properly executed by both parties. City Option to Reject All Proposals The City may, at its sole discretion, reject any and all proposals submitted in response to this RFP. The City shall not be liable for any costs incurred in connection with the preparation and submittal of any proposal. The City reserves the right to waive any irregularity in a submitted proposal. The City reserves the right to reissue a Request for Proposals. Selection Criteria The City of Alhambra reserves the right to Amend, revise, or change the RFP's evaluation or selection criteria. Deadline Extension The City reserves the right to extend the deadline for accepting proposals Property of the City Responses to this RFP will become the property of the City, and will form the basis of negotiations of an agreement between the City and the apparent successful vendor. Applications may be disclosed under the California Public Records Act at a later date. Any department or agency of the City shall have the right to use any or all ideas presented in applications submitted in response to this RFP without any change or limitation. Selection or rejection of a proposal does not affect these rights. Site Visits The City of Alhambra reserves the right to conduct scheduled and unscheduled site visits of applicants by City staff, County, State and Federal funding entities. Not Liable for Costs The City is not liable and will not be responsible for any costs incurred by any vendor(s) for the preparation and delivery of their RFP responses, nor will the City be liable for any costs incurred prior to the execution of an agreement, including but not limited to, presentations by RFP finalists to the City or any site visit costs. Criminal Background Checks The selected vendor will be required to provide the name, date of birth, and Social Security number of all personnel who will be assigned to do the work, for the purpose of obtaining a criminal background check from the Alhambra Police Department. This information must be furnished prior to the commencement of services and shall be supplied for all subsequent employees. The City reserves the right to conduct updated background check on existing personnel as deemed appropriate by City. Irregularities The City reserves the right to waive non -material irregularities if such would be in the best interest of the City. Discrepancies and Misunderstandings Proposers must satisfy themselves by personal examination of the work site, Plans, Specifications, and other contract documents, and by any other means as they may believe necessary, as to the actual physical conditions, requirements and difficulties under which the work must be performed. No proposer shall at any time after submission of a proposal make any claim or assertion that there was any misunderstanding or lack of information regarding the nature or amount of work necessary for the satisfactory completion of the job. Any errors, omissions, or discrepancies found in the Plans, Specifications, or other contract documents shall be called to the attention of the City of Alhambra and clarified prior to the submission of proposals. Legal Responsibilities All proposals must be submitted, filed, made, and executed in accordance with State and Federal laws relating to proposals for contracts of this nature whether the same of expressly referred to herein or not. Any proposer submitting a proposal shall by such action thereby agree to each and all of the terms, conditions, provisions, and requirements set forth, contemplated, and referred to in the Plans, Specifications, and other contract documents, and to full compliance therewith. Any contract entered into pursuant to this notice will incorporate the provisions of the State Labor Code. Compliance with the prevailing rates of wages and apprenticeship employment standards established by the State Director of Industrial Relations will be required. Interpretation of Plans and Documents If any person is in doubt as to the meaning of any part of the contract documents, or finds discrepancies in, or omissions from the drawings and specifications, he may submit to the CITY a written request for an interpretation or correction thereof. The person submitting the request shall be responsible for its prompt delivery. Any interpretation or correction of the contract documents will be made only by addendum duly issued and a copy of such addendum will be delivered by fax to each person receiving a set of the contract documents. No oral interpretation of any provision in the contract documents will be made to any Proposer. Proposer Interested in More than one Proposal No person, firm, or corporation shall be allowed to make or file, or be interested in more than one proposal for the same work unless alternate bids are specifically called for. A person, firm or corporation that has submitted a sub proposal or quoting prices to other proposers is ineligible to make a prime proposal. Listing Subcontractors Each proposer shall submit a list of the proposed subcontractors on this project as required by the Subletting and Subcontracting Fair Practices Act (Govt. Code Sec. 4100 et seq.). Equal Employment Opportunity Compliance Proposer shall certify that in all previous contracts or subcontracts, all reports, which may have been due under the requirements of any agency, site or Federal equal employment opportunity orders, have been satisfactorily filed, and that no such reports are currently outstanding. Affirmative Action Certification Proposer shall certify that affirmative action has been taken to seek out and consider minority business enterprises for those portions of the work to be subcontracted, and that such affirmative actions have been fully documented, that said documentation is open to inspection, and that said affirmative action will remain in effect for the life of any contract awarded hereunder. Furthermore, proposer certifies that affirmative action will be taken to meet all equal employment opportunity requirements of the contract documents. Affirmative action to ensure against discrimination in employment practices on the basis of race, color, national origin, ancestry, sex or religion will also be required. The City of Alhambra hereby affirmatively ensures that minority business enterprises will be afforded full opportunity to submit proposals in response to this notice and will not be discriminated against on the basis of race, color, national origin, ancestry, sex or religion in any consideration leading to the award of contract. Independent Contractor The selected vendor shall perform the services provided for herein in a manner of vendor's own choice, as an independent contractor and in pursuit of vendor's independent calling, and not as an employee of the City. The vendor shall be under control of the City only as to the result to be accomplished and the personnel assigned to perform the services by the vendor. The vendor shall confer with the City at a mutually agreed frequency and inform the City of work/progress as well as receive direction from the City. Neither the vendor nor vendor's employees shall be entitled in any manner to any employment benefits, including but not limited to employer paid payroll taxes, Social Security, retirement benefits, health benefits, or any other benefits, as a result of a City Agreement. It is the intent of the parties that neither the vendor nor its employees are to be considered employees of City, whether "common law" or otherwise, and the vendor shall indemnify, defend and hold City harmless from any such obligations on the part of its officers, employees and agents. Non -Collusion Affidavit Proposer declares that only the persons or parties interested in this proposal as principals are those named herein; that no officer, agency, or employee of the City of Alhambra is personally interested, indirectly or indirect, in this corporation making a bid for the same work and that this proposal is in all respects fair and without collusion or fraud. Attachments: Exhibit A — Sample Budget Worksheet t E 000Noo O U k a o � ow o mm s m � 3 N p;o 6 N O✓ 42 6 O U V n NMI o 2 u a 0 r Gare,vav to the San GaMel Valley 111 South First Street Alhambra California 91801 City of Alhambra ADDENDUM NO. 1 RFP2M20-14 HOMELESS CRISIS HOUSING, STREET OUTREACH, AND CASE MANAGEMENT SERVICES AND RELATED PROGRAMS June 11, 2020 NOTICE TO ALL The following addendum is issued for the Request for Proposals: 1. Responses to Written Questions Issued by: Matthew Cuevas Management Analyst City of Alhambra ADDENDUM NO. 1 To The Request For Proposals For Homeless Crisis Housing, Street Outreach, and Case Management Services and Related Programs (RFP No.2M20-14) City of Alhambra Attn: City Clerk's Office 111 South First Street Alhambra, California 91801 Proposals Due to City Clerk by 4:00 p.m., June 18, 2020 This addendum has been issued as a response to written questions received by the City. Question: Can staff be located in adjacent city? Do we need to have a facility based in Alhambra? Response: Yes, staff can be located in an adjacent city. No, the facility does not have to be based in Alhambra. Question: Do all supporting services have to be located in Alhambra? Or can referrals be outside of city limits? Response: No, all supporting services do not have to be located in Alhambra. Yes, referrals can be outside of city limits. This Addendum is to be incorporated in and become part of the Proposal. Proposers must acknowledge receipt of Addendum No. 1 by signing and dating below, and including this signature page with the Proposal. Acknowledged: Proposer's Signature Date Organization RFP No.2M20-14 Addendum No. 1 June 11, 2020