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Resolution - 2022-05RESOLUTION NO. 2022-05 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WEST COVINA, CALIFORNIA, APPROVING THE HUMAN RESOURCES SERIES THE CITY COUNCIL OF THE CITY OF WEST COVINA HEREBY FINDS, DETERMINES, AND DECLARES AS FOLLOWS: WHEREAS, the Human Resources Department, as needed, reviews class specifications and/or pay grades to ensure position specifications and compensation are in alignment with current demands and comparable with similar classifications within the public sector labor market; and WHEREAS, the Human Resources Department reviewed the specifications and compensation for the Human Resources Technician, Human Resources Analyst I and 11, Human Resources Manager, and Human Resources and Risk Management Director classifications and determined updates to such specifications and compensation are needed to meet current industry standards relating to minimum qualifications, duties, and responsibilities; and WHEREAS, on December 15, 2021, the Human Resources Commission reviewed and approved the repeal of the existing class specifications for the Human Resources Technician, Human Resources Analyst I and Il, Human Resources Manager, and Human Resources and Risk Management Director classifications and replacement of said specifications with the Human Resources Technician, Senior Human Resources Technician, Human Resources Analyst, Senior Human Resources Analyst, Human Resources Manager and Human Resources and Risk Management Director specifications set forth in Exhibits A, B, C, D, E, and F, which are attached hereto and incorporated herein: and WHEREAS, on December 15, 2021, the Human Resources Commission also reviewed and approved the salary grades for the new classifications of Senior Human Resources Technician, Human Resources Analyst including a change of bargaining unit, Senior Human Resources Analyst, and adjusting the salary range for the Human Resources Manager classification; and WHEREAS, the City Council desires to approve the repeal and replacement of said specifications, the establishment of the Senior Human Resources Technician, Human Resources Analyst, and Senior Human Resources Analyst classifications, and approve the class specifications set forth in Exhibits A, B, C, D, E, and F; and WHEREAS, the City Council also desires to approve the new salary grades for the Senior Human Resources Technician, Human Resources Analyst, Senior Human Resources Analyst, and Human Resources Manager classifications. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF WEST COVINA, CALIFORNIA HEREBY RESOLVES AS FOLLOWS: SECTION 1. The City Council hereby approves the repeal of the existing class specifications for the Human Resources Technician, Human Resources Analyst I and Il, Human Resources Manager, and Human Resources and Risk Management Director classifications. SECTION 2. The City Council hereby approves establishing the Senior Human Resources Technician, Human Resources Analyst, and Senior Human Resources Analyst classifications. SECTION 3. The City Council hereby approves replacing the repealed specifications with the Human Resources Technician specifications, Senior Human Resources Technician specifications, Human Resources Analyst specifications, Senior Human Resources Analyst specifications, Human Resources Manager specifications, and Human Resources and Risk Management Director specifications, attached hereto as Exhibits A, B, C, D, E, and F, respectively. SECTION 4. The City Council hereby approves the following new salary grades for the Senior Human Resources Technician, Human Resources Analyst including the change of bargaining unit, Senior Human Resources Analyst, and Human Resources Manager classifications: Classification Monthly Pay Ran e Ste` 1 Step 2 Step 3 Step 4 Step 5 Senior Human Resources Technician $ 4,750 $ 4,988 $ 5,237 $ 5,499 $ 5,774 Confidential Human Resources Analyst $ 5,805 $ 6,110 $ 6,431 $ 6,769 $ 7,125 Confidential Senior Human Resources Analyst $ 6,600 $ 6,930 $ 7,277 $ 7,641 $ 8,023 (Mid -Management) Human Resources Manager $ 8,324 $ 8,762 $ 9,223 $ 9,708 $ 10,219 (Mid -Management) SECTION 5. The City Clerk shall certify to the adoption of this resolution and shall enter the same in the book of original resolutions and it shall become effective immediately. APPROVED AND ADOPTED this 4th day of January, 2022. APPROVED AS TO FORM Thomas P. D ante City Attorney 'A" Dario Castellanos Mayor ATTEST 1� q�kkzv Lisa Shed ick Assistan City Clerk I, LISA SHERRICK, ASSISTANT CITY CLERK of the City of West Covina, California, do hereby certify that the foregoing Resolution No. 2022-05 was duly adopted by the City Council of the City of West Covina, California, at a regular meeting thereof held on the 4th day of January, 2022, by the following vote of the City Council: AYES: Castellanos, Diaz, Lopez-Viado, Tabatabai, Wu NOES: None ABSENT: None ABSTAIN: None Cf&U4,,1d6) Lisa ShVity ck Assista Clerks EXHIBIT A CLASS SPECIFICATIONS - HUMAN RESOURCES TECHNICIAN EXHIBIT A PROPOSED CITY OF WEST COVINA CLASSIFICATION SPECIFICATION Class Title: HUMAN RESOURCES TECHNICIAN Bargaining Unit: CONFIDENTIAL Class Code: HR TECH Salary Grade: CE415 Salary: $45,024 - $60,756 Annually FLSA: NON-EXEMPT Date Updated: JOBSUMMARY Under general supervision, performs a wide range of responsible and moderately complex technical and administrative duties in support of the City's Human Resources and Risk Management programs; assists with the recruitment and selection process including onboarding of new hires; maintains the Human Resources Information System (HRIS) and personnel files and performs related duties as assigned. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. 1. Responds to inquiries regarding application and employment processes, employee benefits and general human resources policies and procedures. 2. Prepares and updates job announcements and supplemental materials. 3. Schedules applicant interviews including securing the interview panel. 4. Verifies interview rating form numbers, calculates interview and other scores, prepares employment eligibility lists, and coordinates the pre -employment phases. 5. Assists in proctoring/monitoring interview and testing processes to include on -site ability/performance tests. 6. Participates in the new hire onboarding process. 7. Inputs confidential personnel data into the HRIS; updates/maintains HRIS and other records, and maintains employee personnel files. 8. Produce a variety of correspondence, reports, and other material independently. 9. Compiles, checks, assembles, and records information related to collective bargaining. 10. Tracks and monitors probationary review and step increase eligibility data. 11. Receives and checks a variety of forms, requests, and enrollment documents for accuracy and overall completion. 12. Assists with the open enrollment process, and the processing of deduction changes. 13. Assists with salary and benefit surveys. Human Resources Technician - PROPOSED Page 2 of 3 14. Performs a variety of administrative support functions including word processing, answering and referring telephone calls, filing, data entry, and opening and distributing mail. 15. Assists with records requests and document preparation for employee investigations and/or litigation. 16. Responsible for the annual record retention process. 17. Assist with the research, planning, organization and implementation of training programs. 18. Supports a variety of administrative tasks connected to the City's Workers' Compensation and General Liability programs. 19. Assists in staffing the Human Resources public counter. 20. Provides a variety of assistance to other Human Resources staff members. 21. May provide support and direction to clerical staff as needed. 22. Performs related work as required. GENERAL QUALIFICATIONS Knowledge of.- 1. Basic human resource policies, procedures, and practices related to human resources and risk management operations, programs, and functions. 2. Applicable federal, state, and local laws, regulations, and standards. 3. Standard office equipment, including personal computers and computerized applications and programs including Microsoft Office Suite, HRIS and Applicant Tracking System (ATS). 4. Business arithmetic. 5. Principles and practices of sound business communication; correct English usage, including spelling and grammar. 6. Business letter and report writing. 7. Standard office management practices and procedures including general recordkeeping. 8. Safety policies and safe work practices applicable to the work. 9. Sound customer service practices and etiquette. Ability to: 1. Use independent judgment and initiative. 2. Learn, understand, apply, interpret and explain the application of policies, procedures and rules pertaining to assigned areas of responsibility. 3. Perform specialized data entry rapidly and with a high degree of accuracy. 4. Read and write at the level required for successful job performance. 5. Make accurate mathematical calculations. 6. Communicate effectively, both orally and in writing. 7. Understand and follow written and oral instructions. 8. Operate a computer and standard business software and other standard office equipment, maintain computerized and manual files and records. 9. Maintain confidential information. 10. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations. 11. Establish and maintain effective working relationships with all those encountered in the course of work. Human Resources Technician - PROPOSED Page 3 of 3 MINIMUM QUALIFICATIONS Education Training. and Experience Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by past and current employment. Graduation from high school or GED; and two (2) years of progressively responsible experience in technical/administrative support in a human resources office or related experience. Every year of college completed may substitute for six (6) months of work experience (e.g. 2 years of college is equal to 1 year of experience). Licenses/ Certificates/ Special Reauirements 1. Avalid California Class C Driver's License with a satisfactory driving record is required. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also requires the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. SUPPLEMENTAL INFORMATION The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. EXHIBIT B CLASS SPECIFICATIONS - SENIOR HUMAN RESOURCES TECHNICIAN EXHIBIT B PROPOSED CITY OF WEST COVINA CLASSIFICATION SPECIFICATION Class Title: SENIOR HUMAN RESOURCES TECHNICIAN Bargaining Unit: CONFIDENTIAL Class Code: SR HR TECH Salary Grade: CEXXX Salary: $57,000 - $69,288 Annually FLSA: NON-EXEMPT Date Updated: JOB SUMMARY Under general supervision, performs a wide range of complex technical and administrative duties in support of the City's Human Resources and Risk Management programs; performs highly responsible duties involving specialized and technical analysis and problem solving; work requires a greater depth of knowledge and is performed with greater independence than that done at the Human Resources Technician level. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of administrative and specialized support functions. Coordinates recruitment activities including outreach efforts to ensure a diverse applicant pool. Screens applications for minimum qualifications; coordinates and participates in status notification to applicants. Assists in assembling test materials; proctors test administration and scores tests or arranges for scoring. Performs administrative duties applicable to administration of benefit plans; enters enrollment and change data into a variety of databases and vendor systems. Provides information and answers inquiries related to personnel transactions. Oversees and reviews job announcements and supplemental materials. Coordinates and participates in the new hire onboarding process. Acts as systems administrator for the Human Resources Information System (HRIS); inputs, edits, reviews, verifies, and extracts data from computer databases. 10. Produces a variety of correspondence, reports, and other material independently. 11. Assists with the open enrollment process, and the processing of deduction changes. 12. Conducts and oversees salary and benefit surveys. 13. Leads records requests and document preparation for employee investigations and/or litigation. 14. Oversees for the annual record retention process. Senior Human Resources Technician — PROPOSED Page 2 of 3 15. Assists in the maintenance and updating of Human Resources and Risk Management webpages on the City's website. 16. Assists with the research, planning, organization, and implementation of training programs. 17. Supports a variety of administrative tasks connected to the City's Workers' Compensation and General Liability programs. 18. Provides a variety of assistance to other Human Resources staff members. 19. Provides support and direction to clerical staff as needed. 20. Performs related work as required. GENERAL QUALIFICATIONS Knowledge of.- 1. Human resource policies, procedures and practices related to human resources and risk management operations, programs, and functions. 2. Applicable federal, state, and local laws, regulations, and standards. 3. Standard office equipment, including personal computers and computerized applications and programs including Microsoft Office Suite, HRIS and Applicant Tracking system (ATS). 4. Business arithmetic. 5. Principles and practices of sound business communication; correct English usage, including spelling and grammar. 6. Business letter and report writing. 7. Standard office management practices and procedures including general record keeping. 8. Safety policies and safe work practices applicable to the work. 9. Sound customer service practices and etiquette. Ability to: 1. Use independent judgment and initiative. 2. Learn, understand, apply, interpret, and explain the application of policies, procedures and rules pertaining to assigned areas of responsibility. 3. Research, compile, and summarize information. 4. Interpret data, state conclusions, and offer recommendations. 5. Perform specialized data entry rapidly and with a high degree of accuracy. 6. Read and write at the level required for successful job performance. 7. Make accurate mathematical calculations. 8. Communicate effectively, both orally and in writing. 9. Understand and follow written and oral instructions. 10.Operate a computer and standard business software and other standard office equipment, maintain computerized and manual files and records. 11. Maintain confidential information. 12. Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations. 13. Establish and maintain effective working relationships with all those encountered in the course of work. Senior Human Resources Technician - PROPOSED Page 3 of 3 MINIMUM QUALIFICATIONS Education, Training, and Experience Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by past and current employment. Completion of two (2) years of college -level coursework in human resource, business administration, public administration, or related field; and four (4) years of progressively responsible experience in technical/administrative support in a human resources office or related experience. Licenses/ Certificates/ Special Requirements 1. A valid California Class C Driver's License with a satisfactory driving record is required. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also requires the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. SUPPLEMENTAL INFORMATION The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. EXHIBIT C CLASS SPECIFICATIONS - HUMAN RESOURCES ANALYST •! PROPOSED CITY OF WEST COVINA CLASSIFICATION SPECIFICATION Class Title: HUMAN RESOURCES ANALYST Bargaining Unit: CONFIDENTIAL Class Code: HR ANST Salary Grade: CEXXX Salary: $69,660 - $85,500 Annually FLSA: EXEMPT Date Updated: JOBSUMMARY Under general direction, performs professional work in support of the City's Human Resources and Risk Management programs; assignments may include recruitment, selection, training, classification, employee relations, benefits, risk management, and worker's compensation; participates in the development and implementation of policies and procedures; conducts special studies and performs related work as required. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. 1. Meets, engages, and works with department representatives to analyze jobs and determine recruitment needs. 2. Analyzes recruitment methodology for hard -to -fill positions and develops innovative outreach, marketing, and recruitment plans. 3. Develops and administers standardized employment exams, performance tests and oral boards; computes scores and may establish passing points and eligibility lists. Acts as staff coordinator in the assignment and review of all recruitment processes. 4. Conducts classification studies and advises management on methods to achieve goals through reorganization and reclassification of appropriate positions. 5. Designs annual training calendar for City employees and presents training programs for staff development. 6. Conducts outreach recruitment efforts for open positions in accordance with the City's Affirmative Action Plan, including identification of sources for advertising, posting of vacancies, and analysis of labor market and classification statistics. 7. Prepares staff reports for Human Resources Commission and City Council on disability retirements, results of classification studies, revisions of policies, implementation of salary adjustments, and other matters as required. 8. Assists in the administration of the City's employee benefits program, including medical, dental, life, vision, flexible spending accounts, deferred compensation, and disability insurance plans; answers inquiries relating to various City benefits. 9. Assists in contract negotiation during the meet and confer process. 10. Supports Risk Management and Worker's Compensation programs. Human Resources Analyst - PROPOSED Page 2 of 3 11. Performs related work as required. GENERAL QUALIFICATIONS Knowledge of: 1. Principles, practices, and techniques of human resources management including recruitment and selection, classification and compensation, training, employee relations, equal employment opportunity, and affirmative action. 2. Basic principles, practices, and techniques of risk management. 3. Basic employee/labor relations principles and practices, including contract administration. 4. Applicable federal, state, and local laws, regulations, and standards. 5. Standard office equipment, including personal computers and computerized applications and programs including Microsoft Office Suit, HRIS and Applicant Tracking system (ATS). 6. Research methods and data analysis techniques. 7. Business arithmetic. 8. Principles and practices of sound business communication; correct English usage, including spelling and grammar. 9. Business letter and report writing. 10. City human resources policies, practices and procedures and labor contract provisions. 11. Basic principles and practices of supervision. 12. Safety policies and safe work practices applicable to the work. 13. Sound customer service practices and etiquette. Ability to: 1. Perform a range of human resources management and risk management duties in multiple programs. 2. Analyze problems, evaluate alternatives, and make sound, appropriate recommendations. 3. Exercise sound independent judgment and initiative. 4. Understand, interpret, and explain the application of policies, procedures and requirements pertaining to assigned areas of responsibility. 5. Prepare clear, concise, and accurate analytical reports, correspondence, and other written materials. 6. Read and write at the level required for successful job performance. 7. Make accurate mathematical calculations. 8. Communicate effectively, both orally and in writing. 9. Understand and follow written and oral instructions. 10.Operate a computer and standard business software and other standard office equipment. 11. Maintain confidential information. 12. Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations. 13. Establish and maintain effective working relationships with all those encountered in the course of work. Human Resources Analyst - PROPOSED Page 3 of 3 MINIMUM QUALIFICATIONS Education, Training, and Experience Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by past and current employment. Bachelor's degree in human resource, organizational development, business or public administration or related field; and two (2) years professional experience in human resources management. Experience in a public agency is preferred. Licenses/ Certificates/ Special Requirements 1. A valid California Class C Driver's License with a satisfactory driving record is required. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also requires the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. SUPPLEMENTAL INFORMATION The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. EXHIBIT D CLASS SPECIFICATIONS - SENIOR HUMAN RESOURCES ANALYST EXHIBIT D PROPOSED CITY OF WEST COVINA CLASSIFICATION SPECIFICATION Class Title: SENIOR HUMAN RESOURCES ANALYST Bargaining Unit: MID MANAGEMENT Class Code: SR HR ANST Salary Grade: MMXXX Salary: $79,200 - $96,276 Annually FLSA: EXEMPT Date Updated: JOB SUMMARY Under general direction, performs complex and difficult advanced journey -level professional work in support of the City's Human Resources and Risk Management programs; assignments may include recruitment, selection, training, classification and compensation, benefits, employee and labor relations, risk management and worker's compensation; participates in the development and implementation of policies and procedures; conducts special studies and performs related work as required. This is a broad classification, duties and assignments may overlap depending on the operational needs of the department and staffing levels. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. 1. Meets with agency and departmental representatives to review personnel needs and concerns; discusses position requirements and employee development goals. 2. Designs and conducts salary and benefit surveys; analyzes and presents survey data; makes recommendations regarding compensation adjustments. 3. Analyzes current processes and recommends improvements; works with information technology staff to implement new and revised systems. 4. Monitors long-term leaves of absence; coordinates with departments and employees to ensure effective implementation of leave of absence policies. 5. Assists in developing human resources' policies and procedures. 6. Conducts investigations of grievances, discrimination complaints, and misconduct/performance issues; prepares required documentation and analysis. 7. Researches, prepares statistics, and provides analysis and recommendations related to equal employment opportunity and other programs. 8. Assists in the administration of the City's employee benefits program, including medical, dental, life, vision, flexible spending accounts, deferred compensation, and disability insurance plans; answers inquiries relating to various City benefits. 9. Participates in the coordination of the annual training calendar for City employees and presents training programs for staff development. Senior Human Resources Analyst - PROPOSED Page 2 of 3 10. Conducts outreach recruitment efforts for open positions in accordance with the City's Affirmative Action Plan, including identification of sources for advertising, posting of vacancies and analysis of labor market and classification statistics. 11. Prepares staff reports for Human Resources Commission and City Council on disability retirements, results of classification studies, revisions of policies, implementation of salary adjustments, and other matters as required. 12. Assists in the administration of the City's employee benefits program, including medical, dental, life, vision, flexible spending accounts, deferred compensation, and disability insurance plans; answers inquiries relating to various City benefits. 13. Assists in contract negotiation during the meet and confer process. 14. Supports Risk Management and Worker's Compensation programs. 15. Performs related work as required. GENERAL QUALIFICATIONS Knowledge of.- 1 . Principles, practices, and techniques of human resources management including recruitment and selection, classification and compensation, training, employee relations, equal employment opportunity, and affirmative action. 2. Principles, practices, and techniques of risk management. 3. Employee/labor relations principles and practices, including contract administration. 4. Applicable federal, state, and local laws, regulations, and standards. 5. Standard office equipment, including personal computers and computerized applications and programs including Microsoft Office Suite, HRIS and Applicant Tracking system (ATS). 6. Research methods and data analysis techniques. 7. Business arithmetic. 8. Principles and practices of sound business communication; correct English usage, including spelling and grammar. 9. Business letter and report writing. 10. City human resources policies, practices and procedures and labor contract provisions. 11. Basic principles and practices of supervision. 12. Safety policies and safe work practices applicable to the work. 13. Sound customer service practices and etiquette. Ability to: 1. Perform a range of Human Resources and Risk Management duties in multiple programs. 2. Analyze problems, evaluate alternatives, and make sound, appropriate recommendations. 3. Exercise sound independent judgment and initiative. 4. Understand, interpret, and explain the application of policies, procedures and requirements pertaining to assigned areas of responsibility. 5. Prepare clear, concise, and accurate analytical reports, correspondence, and other written materials. 6. Read and write at the level required for successful job performance. 7. Make accurate mathematical calculations. 8. Communicate effectively, both orally and in writing. Senior Human Resources Analyst - PROPOSED Page 3 of 3 9. Understand and follow written and oral instructions. 10.Operate a computer and standard business software and other standard office equipment. 11. Maintain confidential information. 12. Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations. 13. Establish and maintain effective working relationships with all those encountered in the course of work. MINIMUM QUALIFICATIONS Education Training and Experience Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by past and current employment. Bachelor's degree in human resource, organizational development, business or public administration or related field; and four (4) years professional experience in human resources management. Experience in a public agency is preferred. Licenses/ Certificates/ Special Requirements 1. A valid California Class C Driver's License with a satisfactory driving record is required. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing, and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also requires the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. SUPPLEMENTAL INFORMATION The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the city will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. EXHIBIT E CLASS SPECIFICATIONS - HUMAN RESOURCES MANAGER EXHIBIT E PROPOSED CITY OF WEST COVINA CLASSIFICATION SPECIFICATION Class Title: HUMAN RESOURCES MANAGER Bargaining Unit: MID -MANAGEMENT Class Code: HR MGR Salary Grade: MMXXX Salary: $99,888 - $122,628 Annually FLSA: EXEMPT Date Updated: JOBSUMMARY Under general direction, plans, organizes and manages the daily operations of the City's Human Resources and Risk Management programs and services; oversees the day to day activities of the department including recruitment, selection, retention, succession planning, classification and compensation, benefits, training and development, employee and labor relations and negotiations, performance management, and related human resources programs and service; provides professional advice to managers and supervisors on complex human resource issues; manages the work of human resources professional, technical, and clerical staff; and performs related work as required. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 1. Develop, implement, and maintain the department goals, objectives, policies and priorities and ensure that established goals and priorities are achieved. 2. Provides day-to-day leadership and works with staff to ensure a high-performance, customer service -oriented work environment that supports achieving the department's and City's goals and objectives. 3. Manages the performance of department staff; supervise, train, develop and lead staff to provide effective delivery of services to the public, employees, and public officials. 4. Manages the design and implementation of employee recruitment, selection, and retention programs; ensures that all phases of recruitment and selection comply with applicable federal, state, and local laws, regulations and guidelines. 5. Manages the completion of organizational and position compensation and classification studies; oversees the drafting of new or modified class specifications; supervises the conduct of special surveys and studies regarding compensation and other human resource management issues. 6. Manages administration of the City's comprehensive benefits and retirement plans and programs; conducts research, evaluates plan design and costing alternatives and recommends benefits program design changes. 7. Conducts investigations of sensitive disciplinary cases, prepares documentation, and advises managers on appropriate action. Human Resources Manager - PROPOSED Page 2 of 4 8. Drafts contract language and administer labor contracts, including contract amendments as required. 9. Applies process improvement and quality management principles to assigned areas of responsibility. 10. Participates in the formulation and implementation of departmental policy, planning and strategy development. 11. Advises, coaches and trains managers and supervisors on legal requirements and sound professional practices affecting a broad array of human resources processes. 12. Confers with and interprets policies, procedures and regulations to management, staff, and the public. 13. Provides guidance and training to managers and supervisors on positive employee relations practices. 14. Consults with and facilitates agreement on appropriate action by managers and supervisors on employee grievance and discipline issues; may consult with employees and their representatives to identify and resolve employee/employer- related problems and issues. 15. Collaborates with City management and supervisors to assess training, development and other organization improvement needs. 16. Serve as staff to the City's Human Resource Commission; prepare agendas and reports. Provide advice and interpretation of Human Resource policies, rules, guidelines, practices, regulations, and laws. 17. May oversee the department budget including monitoring and approving expenditures and making budget adjustments as necessary. 18. Oversees special human resource programs including but not limited to employee recognition programs, unemployment insurance program, and tuition and education assistance. 19. Review, analyze, advise, and provide updates to City staff on various reports, issues, legislation, court cases and other topics related to Human Resources and Employee Relations. 20. Supervises maintenance of employee personnel files and related position and employee information databases, ensuring conformance with all privacy requirements. 21. Supports Risk Management and Worker's Compensation programs. 22. Performs related work as required. GENERAL QUALIFICATIONS Knowledge of.: 1. Principles, policies, and practices of public human resources administration, including recruitment and selection, retention, succession planning, equal employment opportunity, employee relations, classification and compensation, job analysis, benefits design and administration, training and development and performance management. 2. Principles, practices, and techniques of risk management. 3. Principles and practices of labor management relations, including negotiation and contract administration techniques. 4. Principles, practices and practices of diversity, inclusion, and equity. 5. Employee/labor relations principles and practices, including contract administration. Human Resources Manager - PROPOSED Page 3 of 4 6. Principles and practices of public administration, including long-range planning, budgeting, purchasing, and maintaining public records. 7. Principles and practices of effective management and supervision. 8. Applicable federal, state, and local laws, regulations, and standards. 9. Standard office equipment, including personal computers and computerized applications and programs including Microsoft Office Suite, HRIS and Applicant Tracking system (ATS). 10. Research methods and report preparation and presentation. 11. Business arithmetic. 12. Principles and practices of sound business communication; correct English usage, including spelling and grammar. 13. Business letter and report writing. 14. City human resources policies, practices and procedures and labor contract provisions. 15.Occupational hazards and standard safety practices. 16. Sound customer service practices and etiquette. Ability to: 1. Develop and administer effective department and program goals, objectives, policies, and methods for evaluating achievement and performance levels. 2. Plan, manage, supervise, assign, delegate, review and evaluate the work of staff engaged in the delivery of human resources and risk management programs. 3. Develop and implement comprehensive, effective human resources and risk management programs in assigned areas. 4. Understand, interpret, explain, and apply City, state and federal policies, laws, and regulations. 5. Evaluate human resource management practices and make sound recommendations for improvement. 6. Organize, set priorities, and exercise expert independent judgment within areas of responsibility. 7. Develop and implement appropriate procedures and controls. 8. Communicate effectively, both orally and in writing. 9. Represent the City effectively in dealings with labor organizations, employees, and management. 10. Present proposals and recommendations clearly, logically, and persuasively. 11.Operate a computer and standard business software. 12. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. 13. Establish and maintain effective working relationships with all those encountered in the course of work. 14. Read and write at the level required for successful job performance. 15. Make accurate mathematical calculations. 16. Communicate effectively, both orally and in writing. 17. Understand and follow written and oral instructions. 18.Operate a computer and standard business software and other standard office equipment. 19. Maintain confidential information. 20. Exercise tact and diplomacy in dealing personnel issues and employee situations 21. Establish and maintain effective working the course of work. MINIMUM QUALIFICATIONS Education Training, and Experience Human Resources Manager - PROPOSED Page 4 of 4 with sensitive, complex, and confidential relationships with all those encountered in Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by their past and current employment. Bachelor's degree in human resource, organizational development, business or public administration or related field; and five (5) years responsible experience in human resources management including two years as a supervisor or lead. A Master's degree in a related field and experience in a public agency is desired. Licenses/ Certificates/ Special Requirements 1. A valid California Class C Driver's License with a satisfactory driving record is required. 2. Society for Human Resource Management (SHRM) or Professional in Human Resources (PHR) certification or similar professional certification is desired. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing, and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also required the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. SUPPLEMENTAL INFORMATION The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the city will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. EXHIBIT F CLASS SPECIFICATIONS - HUMAN RESOURCES AND RISK MANAGEMENT DIRECTOR EXHIBIT F PROPOSED CITY OF WEST COVINA CLASSIFICATION SPECIFICATION Class Title: HUMAN RESOURCES AND RISK MANAGEMENT DIRECTOR Bargaining Unit: DEPARTMENT HEAD Class Code: HR DIR Salary Grade: DH070 Salary: $109,920 - $148,392 Annually FLSA: EXEMPT Date Updated: JOB SUMMARY Under general administrative direction, plans, organizes, integrates, directs and administers the City's Human Resources and Risk Management programs and services; acts as chief spokesperson in the meet and confer process with represented City employees; develops goals, policies and procedures for Human Resources and Risk Management related issues; is responsible for recruitment and selection, classification and compensation, retention, succession planning, training and development, benefit administration, records management, employee and labor relations, workers' compensation and risk management activities and related programs and services; provides professional assistance and guidance to the City Manager and management; performs related work as required. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 1. Directs, plans, organizes, controls, integrates, and evaluates the work of the department; develops, implements, and monitors work plans to achieve goals and objectives. 2. Provides leadership and works with staff to ensure a high-performance, customer service -oriented work environment that supports achieving the department's and City's goals and objectives. 3. Directs, coordinates, and supervises the administration of the various department programs including but not limited to recruitment and selection, training and development, employee and labor relations, negotiations, employee discipline/grievance, workers' compensation, liability and loss prevention, safety, and benefit programs. 4. Participates in the formulation and implementation of departmental policy, planning and strategic development; leads and directs staff in the development and application of new methods and processes to achieve higher efficiency, quality and innovation in department work processes. 5. Provides expert advice to management on a wide range of human resource and risk management issues and practices; provides internal consulting on a variety of complex, sensitive and confidential organizational and human resources issues. Human Resources and Risk Management Director - PROPOSED Page 2 of 4 6. May act as chief negotiator and participates in negotiations during meet and confer sessions with various employee organizations. Act as advisor to the City Council and City Manager on labor relations matters. 7. Directs, plans, organizes, integrates, prepares, and administers the budget for a centralized Human Resources and Risk Management system; formulates and recommends policies, regulations, and practices for carrying out comprehensive programs. 8. Develops, revises, and implements procedures and policies to meet requirements of City departments, ordinances and state and federal laws. 9. Consults with and advises City staff and Human Resources Commission on matters related to interpretation and implementation of Human Resources and Risk Management policies, rules, practices, ordinances, and resolutions and on issues which affect Human Resources, Risk Management, and employee relations programs. 10. Actively oversees all open workers' compensation and liability claims by working closely with employees, claimants, the City's third -party administrators, physicians, consultants, and attorneys. 11. Coordinates the settlement/resolution of these claims; analyzes, monitors, and recommends monetary reserves for claim adjudication. 12. Negotiates with insurance companies and makes recommendations for the purchase of insurance or retention of risk in all areas of municipal liability, workers' compensation, and property and casualty. 13. Directs, administers, and coordinates the City's benefit plans, including health, dental, vision, life, and long-term disability insurance. 14. Directs the analysis of City training needs and the development and evaluation of training programs related to employee development and safety. 15. Assists and consults with City management regarding employee relations as well as other Human Resources and Risk Management issues. 16. Develops and administers the City's safety management and safety training program. 17. Reviews and analyzes reports, legislation, court cases, and other information relating to Human Resources, workers' compensation, safety, and risk management matters. 18. Schedules, develops reports, and maintains records of proceedings for the City Human Resources Commission. 19. Directs and supervises special human resource programs including but not limited to employee recognition programs, unemployment insurance program, and tuition and education assistance. 20. Directs the coordination of the unemployment insurance program. GENERAL QUALIFICATIONS Knowledge of.: 1. Principles, policies, and practices of public human resources administration, including recruitment and selection, retention, succession planning, equal employment opportunity, employee relations, classification and compensation, job analysis, benefits design and administration, training and development and performance management. 2. Principles, practices, and techniques of risk management. Human Resources and Risk Management Director - PROPOSED Page 3 of 4 3. Principles and practices of labor management relations, including negotiation and contract administration techniques. 4. Principles, practices and practices of diversity, inclusion, and equity. 5. Employee/labor relations principles and practices, including contract administration. 6. Principles and practices of public administration, including long-range planning, budgeting, purchasing, and maintaining public records. 7. Principles and practices of effective management and supervision. 8. Applicable federal, state, and local laws, regulations, and standards. 9. Standard office equipment, including personal computers and computerized applications and programs including Microsoft office suite. 10. Research methods and report preparation and presentation. 11. Business arithmetic. 12. Principles and practices of sound business communication; correct English usage, including spelling and grammar. 13. Business letter and report writing. 14. City human resources policies, practices and procedures and labor contract provisions. 15.Occupational hazards and standard safety practices. 16. Sound customer service practices and etiquette. Ability to: 1. Develop and administer effective department and program goals, objectives, policies, and methods for evaluating achievement and performance levels. 2. Plan, manage, supervise, assign, delegate, review and evaluate the work of staff engaged in the delivery of Human Resources and Risk Management programs. 3. Develop and implement comprehensive, effective human resources and risk management programs in assigned areas. 4. Understand, interpret, explain, and apply City, state and federal policies, laws and regulations. 5. Evaluate human resource management practices and make sound recommendations for improvement. 6. Organize, set priorities, and exercise expert independent judgment within areas of responsibility. 7. Develop and implement appropriate procedures and controls. 8. Communicate effectively, both orally and in writing. 9. Represent the City effectively in dealings with labor organizations, employees and management. 10. Present proposals and recommendations clearly, logically, and persuasively. 11.Operate a computer and standard business software. 12. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. 13. Establish and maintain effective working relationships with all those encountered in the course of work. 14. Make accurate mathematical calculations. 15. Understand and follow written and oral instructions. 16.Operate a computer and standard business software and other standard office equipment. Human Resources and Risk Management Director - PROPOSED Page 4 of 4 17. Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations. 18. Establish and maintain effective working relationships with all those encountered in the course of work. MINIMUM QUALIFICATIONS Education, Training, and Experience Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. Incumbents will possess the most desirable combination of training, skills, and experience as demonstrated by past and current employment. Bachelor's degree in human resource, organizational development, business or public administration or related field; and six (6) years of increasingly responsible experience in an administrative capacity in the field of human resources management, including at least three (3) years of administrative experience in workers' compensation and risk management. Additional education may substitute for the required experience on a year for year basis. A Master's Degree in a related field is desirable. Experience with labor negotiations is desirable. Licenses/ Certificates/ Special Requirements 1. A valid California Class C Driver's License with a satisfactory driving record is required. 2. Society for Human Resource Management (SHRM) or Professional in Human Resources (PHR) certification or similar professional certification is desired. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee regularly performs extensive and repetitive physical activity involving the arms, wrists, and hands, including writing, and using a keyboard. The employee is also regularly required to sit, talk, or hear, both in person and by telephone. The position also requires the occasional need to lift and carry materials and supplies weighing up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus. SUPPLEMENTAL INFORMATION The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the city will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.