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Item 17 - Request From Councilwoman Lopez-Viado Requesting the City Council's Consideration to Direct Staff to Explore Options For Business LicensAGENDA ITEM NO. 17 AGENDA STAFF REPORT City of West Covina I Office of the City Manager DATE: August 20, 2019 TO: Mayor and City Council FROM: David Carmany Interim City Manager SUBJECT: REQUEST FROM COUNCILWOMAN LETTY LOPEZ-VIADO REQUESTING THE CITY COUNCIL'S CONSIDERATION TO DIRECT STAFF TO EXPLORE OPTIONS FOR BUSINESS LICENSE SERVICES AND FALSE ALARM BILLING. RECOMMENDATION: It is recommended that the City Council discuss and provide staff direction. DISCUSSION: Per the City Council's Standing Rules, Councilwoman Letty Lopez-Viado is seeking the City Council's consensus to direct staff to look at options for business license services and false alarm billing. These services were handled in-house previously, however were outsourced as a cost -savings measure and due to staffing decreases. Prepared by: Nikole Bresciani, Assistant City Manager/Public Services Director CITY COUNCIL GOALS & OBJECTIVES: Enhance the City Image and Effectiveness