Loading...
6-15-2021 AGENDA ITEM NO.14 - CONSIDERATION OF PURCHASE ORDER FOR FORD FLEET CARE BILLING PROGRAM FOR FISCAL YEAR (FY) 2021-22AGENDA ITEM NO. 14 AGENDA STAFF REPORT City of West Covina I Office of the City Manager DATE: June 15, 2021 TO: Mayor and City Council FROM: David Carmany City Manager SUBJECT: CONSIDERATION OF PURCHASE ORDER FOR FORD FLEET CARE BILLING PROGRAM FOR FISCAL YEAR (FY) 2021-22 RECOMMENDATION: It is recommended that the City Council: 1. Approve, by a majority vote of the entire City Council, dispensing with formal bidding procedures and requirements in connection with the procurement of City fleet maintenance and repair services by finding that it would be uneconomical to comply with such requirements and it would promote the public interest to dispense with such requirements, in accordance with the requirements of Section 2-330(b) of the West Covina Municipal Code. 2. Approve a purchase order for the Ford Fleet Care Program for FY 2021-22. BACKGROUND: The Ford Fleet Care Program is a parts -and -service billing program offered to commercial fleet customers who choose to self -manage their fleet of vehicles. A single consolidated invoice replaces multiple repair orders or part invoices, helping to save administrative time and cost. The Ford Fleet Care program does not have enrollment, monthly per -vehicle, or administrative fees. The program provides access to online reports, cardless/cashless convenience, reduced administration, and allows for single monthly invoice for the entire fleet service. This service is available for fleets of Ford, Lincoln and Mercury vehicles, as well as non -Ford vehicles and trailers through Ford and Lincoln Dealerships and Quick Lane Tire &Auto Centers throughout the United States and Canada. Ford Fleet Care can repair the majority of the City's Ford and non -Ford vehicles. The City's fleet consists of 88 Ford Vehicles and 41 Non -Ford Vehicles. The majority of the City's fleet are police and maintenance department vehicles that are currently under warranty. The City uses various Ford vendors for City fleet repairs (i.e. Puente Hills Ford, Ed Butts Ford, Trans West Ford). In January 2017, as part of the Ford of West Covina agreement, the City began using Ford Fleet Care, a credit line through Ford Motor Company that can be used at any Ford dealership for parts and service. Because our City fleet consists of mostly Ford vehicles that are still covered under manufactures warranty, the vehicles must go to an authorized Ford dealer for repair. DISCUSSION: In FY 2019-20, City Council approved a purchase order in the amount of $200,000, with the City spending $195,509. For FY 2020-21, City Council approved the purchase order in the amount $200,000. As of May 26, 2021, the City has spent $155,267. The reduction in cost is due to new vehicle fleet replacements during the year. Staff is requesting that the City Council approve a purchase order in the amount of $200,000 for FY 2021-22. Funds are budgeted for these services under the Fleet Management account number 365.61.4170.6329; thus, no change in appropriation is required. Section 2-330(b) of the West Covina Municipal Code states that the City Council, by a majority vote of the entire City Council, may dispense with the formal bidding procedures and requirements of Division 2 (Purchasing System) of Article VII (Purchases and Sales) of Chapter 2 (Administration) of the West Covina Municipal Code upon a finding that "it would be impracticable, useless or uneconomical ... to follow such procedures and ... the public welfare would be promoted by dispensing with the same." Staff believes it would be uneconomical and would not promote the public welfare to follow formal bidding requirements in connection with the procurement of these services. Therefore, staff is recommending that the City Council, by a majority vote of the entire City Council, approve dispensing with formal bidding requirements and procedures in connection with the procurement of City fleet maintenance and repair services by finding that it would be uneconomical to comply with such requirements and the public welfare would be promoted by dispensing with such requirements for the ambulance billing services. OPTIONS: The City Council has the following options: 1. Adopt staff s recommendation; or 2. Provide alternative direction. Prepared by: Renee M. G. Chavez, Accounting Technician Fiscal Impact FISCAL IMPACT: Funds are budgeted for these services under the Fleet Management account number 365.61.4170.6329; thus, no appropriation is required. Attachments Ford Fleet Care Agreement CITY COUNCIL GOALS & OBJECTIVES: Achieve Fiscal Sustainability and Financial Stability Protect Public Safety Service Billing Available "or Ford Motor Company vehicles as well as non -Ford vehicles and trailers Consolidated billing statement for vehicle repairs and maintenance service Cardiess/cashless solution for fleet drivers Original Equipment (OE) parts and service at — Ford and Lincoln Dealerships — Quick Lane` Tire & Auto Centers in the United States and Canada {aver -the -Counter Parts Billing Allows for Ford, Motorcraft' or Omnicraft' parts to be purchased over the counter at ==Hsouo^T-ceiwxcatwoeT j participating Ford and Lincoln sintheUnitedStates DealershiP """" i o°��rcoonss I and Canada, or at participating ; a,,,,,mm=3�z i�€ Ford Authorized Distributors of Motorcraft parts in the United States. This program features: A dedicated parts account code and card A monthly invoice fare[[ approved parts purchases All purchases authorized by designated company representatives Billing of purchases made through FordParts.com National Glass Billing* OE glass and installation services at more than 4,000 Installer locations nationwide • Tiered pricing available at fleetcare.ford.com Mobile installers available for convenience • Fast -cure adhesives for limited downtime Carlite"SoundScreen' acoustic glass replacement that reduceswind noise, road noise and unwanted sounds Motorcraft,' Quick Lane=and Dmrhcraft"are trademarks of Ford Motor Company. "MiFleetCare" Management Tool** A Ford Fleet Care web page with the specific information that fleet managers ask for most, such as: Account balance amount A list of actively enrolled vehicles • Daily reports for current repairs and parts purchases to track activities between invoice periods Maintenance reports showing the frequency and cost of your fleet's vehicle maintenance Expanded date range invoice information Enhanced Roadside Assistance Billing* Services beyond New Vehicle Limited Warranty and Ford Protect Extended Service Plan roadside coverage, Including: 911 emergency dispatch On -site tire change or replacement Emergency fuel and fluids Jump start and lockout assistance Towing and winching • Call -ahead service appointment Billing Statements By Mail or Online .,�.,.�._ invoice Repair Notification Summary Repair Notification TaK, Ford Fleet Care Website** fleetcare.ford.com The Ford Fleet Care we bsite allows you to: Download a program application • Access the MyReetCare page, web reports and billing statements, which are private view for fleets with a Fleet Identification Number (FIN) View/download multiple fleet reports, such as Fleet Business and Repair Category reports View/print/download service and over-the-counter parts billing documents • View National Glass Program information Link to related sites to locate: — Ford and Uncoln Dealerships — Quick Lane -Fire & Auto Centers — Recommended maintenance schedules Web Reports** Fleet Business Report Repair Category Report *Available onlyin the United States. In Canada, gta sSatvireandroadsrde assistance are provided through Ford and FoWl lnmin Dealerships. --For fleets while Fleet ldentification Number (FIN). Forin farina fun on obtaining a AN or Ford Webio.go to fleet.ford comand cfickonContactUs rab- .... .... ...... Cost Savings The Ford Fleet Care Program features: No enrollment fees No monthly per -vehicle fees • No administrative fees see Ford Fleet Care Programagreementat jleetcare.ford com fordetalB. Control • Preset spendingCmit—repairvisisexceedingyourpreset limit require fleet administrator's approval (excludes Ford Warrantyand Ford Protect deductibles) Ford Online Automated Service Information System (OASIS). used by Ford Dealerships and Quick Lane' Tire & Auto Centers, provides: — Prior approval and contact information — Key vehicle information — Repair bulletins —Open service recalls and customer satisfaction programs — Ford Protect Extended Service Plan Information Convenience Fewer hours required to coordinate parts and service needs Consolidatevehicte service information by VIN cryour unit number United States -based account representatives to assist you with program questions or account maintenance • 2-year/unlimited-miles Service Part Warranty, with no commercial exceptions. Labor costs may have a limit: see your dealer for a copy of the limited warranty • Combine with Ford Protect Extended Service Plan component coverage and/or maintenance and wear item coverage Website: fleetcareJord.com Email: ffcadmin@ford.com Phone:1-800-367-3221 Fax:1-313-390-3555 Roadside Assistance (U.S.):1-800-241-3673 Roadside Assistance (Canada):1-800-565-3673 QR Scan Code (For smartphonej Pad`and tablet device use. Message and data rates may apply.) 1Pad is a registered trademark of Apple Inc. All rights reserved. Available in the U.S. and Canada. This brochure is intended to provide general information. We reserve the right to make changes to the Ford Fleet Care Program and Service Part Warranties without prior notice. Contact Ford Fleet Care Headquarters tar details. Ford Fleet Care 19855 W. Outer Drive, Suite 500E Dearborn, MI 48124 4^ MR F50-FCCPS-BRO20I7 1une2017 £sC vsc wume 96524 lb Dear Mr, Martinez, ( I FORDFLEETCARE Ford Motor Company 19855 W. Outer Drive Suite 500 E Dearborn, MI 48124 FORD FLEET CARE ACCOUNT INFORMATION Fleet Code: 014358/00000 Parts Billing Code: QOOOFC14358 Billing Credit Limit: $140,000.00 90 Day 10% Discount Ends April 19, 2018 Congratulations and welcome to the Ford Fleet Care Program. With your enrollment, your company is now eligible to enjoy the benefits of consolidated billing. PLUS your company will receive a 10% discount on parts and services billed within 90 days of program enrollment". *10% discount will be applied for 90 days from program enrollment on services using Ford and Motorcraft brand parts and billed through Ford Fleet Care. Discount excludes tax. Offer is valid for new account enrollments only. This offer can't be combined with any other Ford Motor Company parts rebate or service discount offer. Offer valid in U.S, only. Void where prohibited. Ford Motor Company reserves the right to modify or cancel this offer without prior notice. The program allows you the flexibility to visit a participating Ford and Lincoln Dealer or QuickLane Tire & Auto Center nationwide, and have all invoicing pass to you in a convenient monthly bill. In addition, enrollment includes access to a National Glass Program of over 4.000 vendors, as well as Enhanced Roadside Assistance. Details on all of our available support programs can be found in the enclosed literature as well as on line at www.fleetcare.ford.com. If you haven't already made arrangements for electronic transactions, you may also want to review the information on our Electronic Billing and the Electronic Funds Transfer payment option. It provides a safe, fast payment method and may reduce per -transaction costs. The Ford Fleet Care website is available to help you manage your account. Detailed business reports are available for accounts with a Ford Fleet Identification Number (FIN) and secure web single logon (WSL) ID. To review FIN requirements, or to apply, please select contact us at www.fleetcare.ford.com. You can use these reports for tracking and maintaining a history of your vehicle service repairs or parts purchases. Program terms are outlined in the enclosed Ford Fleet Care Agreement Provisions. Please note service fees are applied to late payments, and disputes need to be submitted in writing within 30 days. Guidelines on disputing billing charges to your account can be viewed online; please refer to th& agreement provisions or to "Billing Disputes - Frequently Asked Questions" at the information tab of the www.fleetcare.ford.com site. Ford Fleet Care is committed to sustaining your vehicle support needs. If you have any questions you can reach us at Ford Fleet Program Headquarters Monday — Friday, 8 30 am — 5,00 pm EST by dialing 800-367-3221 or by emailing us at ffoadmin@ford.com. Don't delay, start saving 10% today! Ford Fleet Program Headquarters FL 70A 08/17/2016 Ford Fleet Care Program Agreement DEFINITION OF FORD MOTOR COMPANY ("FORD") FORD FLEET CARE CONSOLIDATED BILLING AND PARTS PURCHASE PROGRAM. Acceptance into the Ford Fleet Care Consolidated Billing and Parts Purchase Programs is at the sole discretion of Ford. Additional information (such as corporate, vender or state forms) may be required prior to enrollment. Upon acceptance into the Ford Fleet Care Consolidated Billing Program or Ford Fleet Care Parts Purchase Program, Ford will establish a billing account and pay participating Ford or Lincoln dealerships, Quick Lane Tire & Auto Centers or any Ford authorized program service provider in the USA or Ford and Ford -Lincoln dealerships or Quick Lane Tire & Auto Centres in Canada (collectively referred to as "Ford Fleet Care Service Providers") for repair, maintenance service, parts or accessories, Ford Protect Extended Service Plans, Rotunda shop equipment, or Ford Fleet Training purchases on behalf of the approved fleet company ("Fleet Company") in accordance with the Ford Fleet Care Program Agreement provisions set out herein. WHERE TO GO FOR SERVICE OR PARTS PURCHASES. All Ford Fleet Care Service Providers can perform repairs or maintenance services under the terms of the Ford Fleet Care Consolidated Billing Program. Parts may be purchased under the terms of the Ford Fleet Care Parts Purchase Program from all participating Ford or Lincoln dealerships in the USA or Ford and Ford -Lincoln dealerships in Canada. Certain parts or services may not be available for non -Ford vehicles. Motorcraft brand parts and fluids may be available from participating Ford Authorized Distributors. ELIGIBILITY AND AGREEMENT PERIOD. Eligibility for the Ford Fleet Care Consolidated Billing Program is in effect from the issue date of the Ford Fleet Care Program acceptance letter, and is valid for the duration of the fleet company's enrollment in the Program. Eligibility for the Ford Fleet Care Parts Purchase Program is in effect from the issue date of the Parts Purchase membership card and is valid for the duration of the Fleet Company's enrollment in the Ford Fleet Care Parts Purchase Program. Enrollment for both programs is renewed annually with then current provisions, unless notified and agreed tootherwise. Ford Fleet Care billing services may not be used for non- Ford vehicle components and/or operating systems on vehicles not owned, leased and operated by the approved fleet company, including Ford Qualified Vehicle Modifiers. PROGRAM CREDIT LIMIT AND MAXIMUM AUTHORIZED REPAIRAMOUNT. Credit Limit: A maximum credit limit will be established forthe Fleet Company based on a credit history evaluation and vehicle enrollment. Credit limits may be adjusted (increased/decreased) based on program activity and vehicles enrolled. Services or purchases that exceed the Fleet Company's credit limit may result in suspension of Ford Fleet Care billing privileges. As a result, additional services or purchases may be denied until payment has been made. Requests for credit limit increase may be sent in writing to Ford Fleet Care Administration at the correspondence address identified below. Ford Fleet Care Consolidated Billing Program: Should the total cost of repairs exceed the authorized limit, the Ford Fleet Care Service Provider will contact the Fleet Company for authorization, which shall be evidenced by the issuance of a purchase order or approval number, prior to proceeding with the repair. The authorization limit is set by the Fleet Company at the time of enrollment as Repair Prior Approval and generally will not exceed$500.00. The authorization limit may be modified at Ford's sole discretion by submission of a written request to the correspondence address below at a later date. Repairs that are less than the authorization limit are deemed to be authorized repairs. The Fleet Company is responsible for payment of all authorized repairs. Ford Fleet Care Parts Purchase Program: All parts purchases shall require authorization for purchase from the Fleet Company, which shall be evidenced by the issuance of a purchase order or approval number. The Fleet Company is responsible for payment on all authorized parts purchases. FORD FLEET CARE NATIONAL PROGRAMS. Ford Fleet Care may offer national programs as part of the Consolidated Billing program, such as Glass and Roadside programs (available only in the U.S.). The Fleet Company is automatically enrolled in Ford Fleet Care national programs as they become available. Services provided under the Ford Fleet Care national programs do not require prior approval from the Fleet Company, even if the charges exceed the established maximum authorized repair amount. Additional information is available at www.fleetcare.ford.com. ACCOUNT RESPONSIBILITIES FOR SERVICE AND MAINTENANCE OR PARTS PURCHASES. The Fleet Company is responsible for ensuring that: (1) Tax Exempt information, if applicable, is provided at time of service or purchase. (2) The requested work has been completed or the required part(s) have been received, (3) The repair or purchase order contains the correct name, VIN or account code, odometer reading and repair or purchase date and (4) The repair or purchase order is signed and dated or otherwise documented and a copy is retained for the Fleet Company's records. (5) VIN enrollment is accurate and additions and deletions are required in a timely basis. Failure to do so may result in charges on vehicles no longer owned or operated by the fleet. STATEMENT OF ACCOUNT, INVOICE AND SUMMARY. Each billing period, Ford will post online or send the Fleet Company a summary and detail of individual charges, an invoice tallying monthly charges and a statement of account that includes billing and payment activity from the previous billing period. Online billing documents are available at www.fleetcare.ford.com. Documents without billing charges are not posted online or sent to the Fleet Company. FOREIGN EXCHANGE. USA/Canadian currency exchange will be calculated based on the Ford bookkeeping rate at the time of the repair or parts purchase, as the case may be, with no service fees charged. CHARGES AND FEES. Ford will bill the fleet company for their authorized repairs and services (including Prior Approval repair values) not covered by the New Vehicle Limited Warranty, Ford Protect Extended Service Plan (ESP), or other Ford program, and for parts and products purchased using an assigned Ford Fleet Care billing account number. Approved deviations from the standard services outlined in this agreement may result in additional charges to the Fleet Company's account. Service requests that may cause additional charges may include, but are not limited to: Requests for customized data reports, billing reprint requests, alternative billing services (i.e. EDI, third party billing services) or express mailing of billing documentation. Additionally, approved payment terms extended beyond net thirty days may result in additional charges. Page 3 Revision Date: 11/26/2019 FSOFFCUS-19 PAYMENT. The Fleet Company shall pay Ford the amount stated on the invoice by the specified due date. At Ford's sole discretion, existing credit on account may be applied to subsequent billing, thereby reducing the amount owed. This will be reflected on the Fleet Company's statement of account, which is provided with the current billing period's invoice. In the event of nonpayment in whole or in part, Ford reserves the right to suspend or cancel Ford Fleet Care billing privileges upon written notice to the Fleet Company. Ford reserves the right to seek payment by any legal means it deems appropriate, including the right to offset against and redirect payments of any amounts otherwise payable to the Fleet Company by Ford (e.g. Competitive Price Allowance (CPA), Government Price Concession (GPC), etc.). Delinquent payment may be reported to national credit bureaus. LATE PAYMENT FEE. Charges not disputed in writing or not paid in full by the specified invoice due date will be subject to a late fee at the standard rate of 4%, calculated and compounded monthly from the invoice due date until payment is received in full. Disputed charges will be exempt from the monthly service fee provided payment is made within 30 days from the time the dispute is resolved. The Fleet Company will be responsible for late fees incurred on delinquent invoices as a result of a failure to identify vendor approval steps or documentation required to facilitate payment. Additionally, approved payment terms extended beyond net thirty days may incur a late payment fee higher than the standard rate. DISPUTED CHARGES. The Fleet Company MUST submit in writing inquiries and applicable copies of disputed charges within 30 days of the date of the invoice. Charges not disputed within 30 days of the date of invoice will become the responsibility of the Fleet Company. Disputed charges must include the Fleet Company name and account number, the dollar amount being disputed, and a description of the dispute and any supporting documentation. Submitting disputed invoices immediately may help in avoiding interruption of Ford Fleet Care service. Ford Fleet Care is a billing service only, so Ford will only correct errors made by Ford. Ford shall not be responsible for any misrepresentation of the Ford Fleet Care program and its features by a Ford Fleet Care Service Provider, any claims that work was not actually provided by the Ford Fleet Care Service Provider, or that the Ford Fleet Care Service Provider inaccurately or improperly performed the work. The Fleet Company should contact the Ford Fleet Care Service Provider directly to resolve these types of disputes. Ford makes no warranty or representation regarding the work performed by the Ford Fleet Care Service Providers or the parts and services provided by the Ford Fleet Care Service Providers, except to the extent that any purchased parts or accessories may be subject to an express Ford product warranty. TO CANCEL FORD FLEET CARE ENROLLMENT. The Fleet company MUST notify Ford's Ford Fleet Care Administration in writing as soon as: (1) An enrolled vehicle is taken out of service, (2) Ford Fleet Care is no longer desired on a vehicle, or, (3) the Consolidated Billing or Parts Purchase account is no longer desired. The request must include the Fleet Company account code and specific VIN information if applicable. The enrollment cancellation process generally takes 10 business days from Ford's receipt of the request. The Fleet Company will be charged and responsible for all repairs performed on vehicles and/or parts purchases until Ford Fleet Care Administration completes the cancellation process. To avoid being charged, the Fleet Company should instruct drivers to refrain from receiving service or purchasing parts through Ford Fleet Care while the enrollment cancellation is in process. Confirmation of enrollment cancellation will be provided to the Fleet Company upon completion. TERMINATION AND CHANGES TO FORD FLEET CARE PROGRAM AGREEMENT. In addition to any other termination rights specified herein, Ford shall have the right to terminate the Ford Fleet Care Program Agreement with the fleet company at any time, with or without cause, upon providing thirty (30) days prior written notice to the fleet company. Additionally, Ford shall have the right to change the Program Agreement at any time and such changes shall be effective upon Ford providing thirty (30) days prior written notice to the fleet company. CORRESPONDENCE. Please direct all inquiries to Ford Fleet Care Headquarters as follows Phone: (800) 367-3221 Fax: (313)390-3555 Email: ffcadmin@ford.com Mail: 19855 W. Outer Drive Suite #500 Garrison Place East Dearborn, MI 48124 Ford's full privacy policy is available at www.fleetcare.ford.com for review. g I rannrtvvrcnnv pro ram A Ilcatlon for Ford Fleet Care Pro rams rio �00 G Program Saiect en ('Danarea a required Bold) °od Ford Fleet Care Consolidated 61111n Pr ram Ford Fleet Care Parts Purchase Pro fa Plostcompan Information 1 r- o pony ono - - Type of Bus noes• 77 $car p c/ VFW A) Grzue� a� a s neStAml9lsantor in O'tj- 6lraltAddress No P O, noxj• b I Exh K ale, ap Cods- C�ZCr r5) F% . / J 11>7 yA 12ri �✓� -- Fnx Number E- nil Addroae' Billing Information W Ropair Service & Parts Purchase Authorization' spa d 141W.aalloPein lhni roq Ire approv+l aisle monlaa $ S Accounts Payable Central' 0m1.nl M-ml*Aeornpo ECIlmalaJ Moulnk AveloDOl'oM Fieal oelo IYanelrMmb a„eiDm' ftapobiPom Obertlaa' RIIIIhy street AdtlrooelP,O, Bo%• oily, state, ZIP Cars, �OLOrx 1ISn"Dole am9 (aaNerenllramaearMnrtnJ Tolopholm Number' Exl• Telephone Number' — $ Repair Prior Approval (Max. $600.00)• AIIP04pumho"tr ABMlle 000(mmem approval. I ddess Pleat Vehicla Information Tax Exomp(lon Information Q Yon -Allen tos 0 Yoe-Slmospoalllo /,a- No BadrontobplmvJ Fare AOnIrJ Non — A 01 0 DUn ❑ Enable Non -Ford Volaclo SIIIIua Tax ID4: Online All In ❑ Enable Collins, BllanU Ford FIN Code:^ Af.rd FIN Ceeaend NY�beia aw,aalmd to ooamo prop bNlln>eonJ Tax Exompl$fntos: Additional Information Myconlnil lbe 8lealAtlminlOU a"", lm opinjn lhon"allotll„israio„Miss, l MANo Fottl OmJa eommorQal Llna oJOroJM (aLOD)naouM l�Yos One Aadabaalfarm+mgl„ladt (Oorporolovan,lol,alals (armrr QYon 0No Ilo<aenMo payeNa,mlelo,munloiPeloryondarfalnu ore nnMiaJioba wmplalad. pamelopkido All splepnia(ornnn PoNPlool Colpap iaMlDn. otoot Pa men Op IOJI r^r r..!EFTtEloolronlo Furs TmnsratI hegk First)" Enrollment Send Completed Applications; ' Small; with with VIN lls(In Exe61 spreadsheet(for quicker processing) OR Fax: 313 390.3555 (VIN Ealing may also be Included) IN REVIEW. FORD MOTOR COMPANY RESERVES THE RIGHT TO REQUEST ADDITIONAL INPUNMA11ON. Arnlven ra mnr v< CONTACTED FOR FURTHER PROCESSING, �� L� Authorlmal Representative Name': I� L�_r 1-4 ^I 1"�eOH 19 Dnlo":�_,� PIRW IR'l THE INFORMATION CONTAINED HEREIN 18 inUE AND CORRECT TO THE REST OF MY KNOWLEDGE AND BELIEP, THE FLEET COMPANY LISTED ABOVE UNDERSTANDS AND AG 11ESTOTHE FORD FLREY CARE PROGRAM AGREEMENT PRINTED ON THE BELOW AGREEMENT P OVISIONSECTION, Enrollment Referral Information xln/nrl h.r nnalnn rvF—d Gnn enlalA/C aler Representative ,Ford Repro ntative as er Ip lamp F liepjasett al va elti n Ito a efiar Confect NNaa�mean�a fine mv XX - lanalure Authorlxod Deal Slanaluro 99,or Oslo 8-Mall Aedroes Tole t no um ar Exi. R o Talaphono Numoor �"Eq.-- For more about Ford Fteet Care, Visit p www Reatome ford com or scan this code with your smariphone or tablet device. September 2017 FC8-11666.1