12-01-2020 - PowerPoint Building & Safety ServicesPresented To:
City of West
Covina
Presented By:
Transtech Engineers, Inc.
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855.595.2495 (toll -free)
ISO 9001 Certified
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TRA NS TECh
Est. 1989
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NEARBY CITIES WE PROVIDE SIMILAR SERVICES TO
In addition to providing many diversified services to approximately 50 agencies, below is a list to
some of the agencies we are currently providing similar services to.
City of Alhambra (Year started and completed: 1993 —
Ongoing Service)
✓ Services Provided: Building & Safety Services and City
Engineering Services
City of Commerce (Year started and completed: 2003 —
Ongoing Service)
✓ Services Provided: Building & Safety Services and City
Engineering Services
City of Downey (Year started and completed: 2019 —
Ongoing Service)
✓ Services Provided: Building & Safety Services
City of South Pasadena (Year started and completed
1992 — Ongoing Service)
✓ Services Provided: Building & Safety Services
City of Monterey Park (Year started and completed
2012 — Ongoing Service)
✓ Services Provided: Building & Safety Services and
Engineering Services
City of Temple City (Year started and completed: 2012 — Ongoing
Service)
✓ Services Provided: Building & Safety Services and City Engineering
Services
City of South El Monte (Year started and completed: 2018— Ongoing
Service)
✓ Services Provided: Building & Safety Services and City Engineering
Services
City of Bell (Year started and completed: 2017 — Ongoing Service)
✓ Services Provided: Building & Safety Services
City of Azusa (Year started and completed: 2019 — Ongoing Service)
✓ Services Provided: Building & Safety Services
County of Los Angeles (Year started and completed: 2020 — Ongoing
Service)
✓ Services Provided: Building & Safety Services: Transtech is under a
multi -year contract with the County of Los Angeles to provide
building plan check and inspection services throughout the entire
County
City of Cudahy (Year started and completed: 2005 — Ongoing Service)
✓ Services Provided: Building & Safety Services and City Engineering
Services
N'IN1 fOm; City of West Covina— Building & Safety Services
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TRANSTECH'S BUILDING & SAFETY EXPERIENCE
Temple City Camellia Square (Project Value: $15M): Transtech provided full
plan review as well as inspection services. The project included a shopping
center with an underground garage and 4 total buildings as follows: a one-
story 6,600 SF building; a two-story 25,700 SF building, a two-story 4,500 SF
building; and a two-story 43,400 SF building. Transtech also provided Map
Check, and PW Off -site Improvements PW Plan Check and Inspection.
820 Mission Development LLC (Project Value: $10M): Located at 820
Mission St., Transtech provided full plan review as well as inspection
services for this development; which includes construction of a new
office building with one residential unit above, new 15 unit townhome
cluster with office fronting Mission Street with one -level subterranean
parking, convert existing 3-story industrial building into 9 residential
units, construct 13 townhome units. This project is located in South
Pasadena.
The Alhambra (Project Value: $57.8M): Located at 88 S Garfield Avenue, 2
S Garfield Avenue, and 100 & 150 E Main St., Transtech provided full plan
review as well as inspection services of for this development which
includes 260 apartment units, 4-story parking garage, 72,000 sci ft 2-story
retail building, 16,730 sci ft 1-story retail building, and 23,000 sci ft 1-story
retail building. This project is located in Alhambra. Transtech also provided
Map Check, and PW Off -site Improvements PW Plan Check and
Inspection.
City of West Covina— Building & Safety Services
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TRANSTECH'S BUILDING & SAFETY EXPERIENCE
12
San Manuel Band of Mission Indians -Building and Safety, Plan Check,
Inspection Services for Casino Expansion/Development Project
($700M): Transtech serves as the Building Official, Plan Checker and
Inspector for the Tribe. Currently we are providing Plan Check and
ii k Inspection services for Casino's expansion program, which includes
casino renovation, hotel, entertainment center, parking structure,
_ pedestrian bridges, alignment of entry and exit roads, and various
lRl
other improvements.
Pacific Plaza (Project Value: $30.3M): Located at 11 S 3rd St (condo)
and 300 W Main St (retail). Transtech provided full plan review as well
as inspection services of for this development which includes 120
condo units and retail space below. This project is located in Alhambra.
Transtech also provided Map Check, and PW Off -site Improvements
PW Plan Check and Inspection. Transtech also provided Map Check,
and PW Off -site Improvements PW Plan Check and Inspection.
Midwick Collection (Project Value: $13M): Located at 2400 S
Fremont Avenue. Transtech provided full plan review as well as
inspection services of for this development which includes 36 single
family dwellings and 28 townhomes. This project is located in
Alhambra. Transtech also provided Map Check, and PW Off -site
Improvements PW Plan Check and Inspection.
City of West Covina— Building & Safety Services
MBh9 fOflld 7a4v d.
TRANSTECH'S BUILDING & SAFETY EXPERIENCE
13
City of San Bernardino Santa Fe Depot/Metrolink Parking
Structure and Historic Santa Fe Depot Renovation Project
($25m): Transtech received the Caltrans and Governors
Excellence Award in project management for this 60,000 SF
adaptive re -use and renovation project. This federally funded
project was a two-year project that included historic renovation
and preservation, tenant improvements, seismic and structural
upgrades, hazardous material abatement, and new
mechanical/electrical HVAC systems. This project also included a
parking structure that involved the construction of a 3-level
parking structure for 350 cars. Transtech provided building plan
check, inspection, construction management, as well as CMCI
services.
Main Street Collection (Project Value: $23M): Located at 410
W Main Street. Transtech provided plan review as well as
inspection services of for this development which includes 4-
story mixed -use project with 8,200 s ft retail space, 52 condos,
9 live/work units, 19 townhomes, and 6 shopkeeper units.
Transtech provided Map Check Services, including review of
Tentative Parcel Map, Lot Line Adjustment, Perfecting Deed
and Final Parcel Map, Off -site Improvements PW Inspection,
and Building Inspection Services for this project.
N989 fOfpl City of West Covina— Building & Safety Services
COMMUNITY BENEFIT ENHANCEMENT PROGRAM
✓ Supporting civic and community activities
demonstrates Transtech's commitment to the
progress, health, and well-being of the
communities we serve. In services and
partnership with our client cities, we have a
proven record of active and civic engagement
in the City. Taking this engagement to the next
level, we formally offer our clients a special
service as part of our commitment that we
have branded as "Community Benefit
Enhancement" or CBE.
✓ This could include involvement or presence at
city programs or events, youth events, hosting
workshops, sports, scholarship opportunities,
community service, managing homelessness
challenges, public safety, crime prevention, or
any other community benefit that the city
wishes us to be a part of.
✓ Our goal is not just to serve as an engineering
consultant, which is what we are best at, but
also in being an active partner with our clients,
to further enhance the City's reputation as an
ideal community to live, invest, work, and play
in.
Youth Committee Pedestrian
Safety Booth
Girls Leadership & Mentoring
(GLAM) Workshop At Magnolia
Science Academy
STEM Workshop At Youth
Festival
Youth Workshop & School
Safety Discussion
ACity of West Covina— Building & Safety Services 1
WE ARE READY TO COMMENCE OUR SERVICE
✓ Well experienced in-house staff readily available to commence with the services upon the City's authorization.
✓ Efficient and immediate transition.
✓ Transtech also has extensive experience in facilitating transition for Building and Safety Services from current
service providers, other consultants, in-house staff, as well as from the County. Our team ensures a seamless
and smooth transition with no impacts to City services.
• Implementation
Transition/Action Plan
Familiarization
Initial Service Analysis: Transtech will complete a thorough review of existing City policies,
ordinances, and conditions pertaining to relevant services, and perform an operational, service and
quality assessment and efficiency review. Based on this review, we will provide any
recommendations we may have for any improvements in service quality, efficiency, staffing, and
effectiveness.
City of West Covina— Building & Safety Services
A h A"ad.
WHAT OUR CLIENT AGENCIES SAY ABOUT US
9701 Las Tunas Drive • Temple City • California 91780 • 626-285-2171
November 17. 2020
Subject: Transtech Engineers, Inc. Reference Letter— Municipal Services
To Whom It May Concern:
Transtech has been serving the City of Temple City since 2012. 1 have had the pleasure to work
with the Transtech team as City Manager since 2014.
Transtech currently provides full City Engineering as well as Building and Safety Services for the
City of Temple City. They have always provided high -quality services in an efficient and cost-
effective manner. They are highly responsive to any issues or requests that the City may have
while having the Citys best interest in their mind.
Based on my professional experience with Transtech and my staff, the Citys, and feedback we
receive from the Community, we have been very satisfied with their services over the years.
Transtech Engineers, Inc. provides full Contract City Engineering as well as Building and Safety
Services in the capacity of City Engineering, City Traffic Engineering, Public Works Engineering,
CIP Management, Construction Management, Grant Management, Building Official, Building
Inspector, and Building Plan Check/Review, and as -needed Professional Services inclusive of
planning, design, project management, construction management, and inspection.
They provide excellent customer care and service internally to City staff and the public who
frequently interacts with them through both their Engineering and Building and Safety Services.
Their leadership and continued service commitment to the City through the current pandemic has
been exemplary and has allowed the City to continue to offer building and engineering -related
services.
On behalf of the City and based on my professional experiences with Transtech, we highly
recommend their services.
If you have any questions, please feel free to contact me directly
Sincerely, /�
1� '
Bryan Cook
City Manager
(626) 2852171 and. 4105
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City of Alhambra
Community Development Department
November 16, 2020
Subject: Transtech Engineers, Inc.
Letter of Recommendation
To Whom It May Concern
Transtech Engineers, Inc. has been providing the City of Alhambra full services in both
Building and Safety, as well as City Engineering services for nearly 27 years.
They serve in the capacity of Building Official, Permit Technician, Building Inspector,
and Building Plan Check/Review, City Engineer, City Traffic Engineer, Public Works
Engineering, CIP Management, Construction Management, Grant Management, and
as -needed Professional Services Inclusive of planning, design, project management,
construction management, and Inspections.
The professional experience the City of Alhambra has had with Transtech's services
and their staff, has been extremely satisfying over the years. They continue to provide
the highest quality of work, have always been professional, efficient, and cost
effective, while having the best interest of the City in mind.
Their leadership and continued service commitment to the City through the current
pandemic has been exemplary and has allowed the City to continue to offer building
and engineering related services.
Their commitment to quality and quick responsiveness for any needs the City may
have sets them apart from others.I confidently recommend them for their services.
Please feel free to contact me with any questions. I can be reached at (626) 570-5041.
Best Regards,
CITYOF AL MBRA
Marc Castagnola, AICP
Directorof Community lZ pment Department
castaenolagDcitvofalhambra.ore
City of West Covina — Building & Safety Services
rRAaa1[Cx
WHAT OUR CLIENT AGENCIES SAY ABOUT US
191
1111 0P SOUTH PASADE IA
I'I %NNI%6. %U BUILDING DEPARTMENT
1414 MLu'mn. SOUTH PASADENA, CA 91030
T-626.403.7220 • FAX: 626.403-7221
June 16, 2020
Subject: Reference Lever for Transtech. Inc
To Kano it May Concern:
7ronstech, Inc has been providing contract Building and Safety Services, including Building
Official, Permit Technician, Building Inspector, and Building Plan Checker services to the City
of South Pasadena for over twenty years.
The City of South Pasadena is extremely satisfied with Transtech's services, especially most
Gently as the City has tronsitioned to remote working conditions in response to COVID-19.
7tanstech has led the City in innovation and implementation of online and digital -based
services, allowing the City to continue to provide all building-reloled services throughout the
recent crisis. For example, Tianstech transitioned the City to providing E-Plan Submittal within
o few days of LA County's Safer at Home Order.
Transtech provides high quality services in an efficient and cost-effective manner. They are
responsive, professional and ti-4, on all of their assignments.
Based on my professional experience with T nslech, I highly recommend their Building and
Safety services.
Please feel free to contact me with any questions.
Sincerely, �_�J
rand Hankamer
Director f Planning & L'ommuniry Development
ihaukam',sordhpasadeuaca
626-403 7220
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CITY OF SOUTH EL MONTE AllllirinciC�ily
November 18, 2020
Subject: Transtech Engineers, Inc. Reference Letter
To Whom It May Concern
h is my pleasure to write this letter of recommendation for Tmnstech Engineers, Inc. who currently provides
both full -service City Engineering and Building and Safety Services for the City of South El Monte.
They serve in the capacity of City Engineer, City Traffic Engineer, Public Works Engineering, CIP
Management, Construction Management, Grant Management, and as -needed Professional Smices inclusive
of planning, design, project management, construction management, and inspection as well as the City's
Building Official, Permit Technician, Building Inspector, and Building Plan Cheek/Review. They have been
essfat in securing funding for the City through the Highway Safety Improvement Program as well as
managing federal funding projects in the City.
Their staff have provided excellent quality of services to the City of South El Monte, with a high attention
to detail and customer smite. Based on mine and other staffs professional experience with Tramumh and
their staff, we are very satisfied with their services.
Their leadership and continued service commitment to the City through the current pandemic has been
exemplary and has allowed the City to continue to off building related and engineering related services.
Transtech provides the high -quality professional staff and work. Transtech team is prof sional, efficient,
and cost effective, while having the best interest of the City in their mind. i can confidently recommend
them for their services
.
Please feel free to contact me with any questions.
sincerely,
/,(////
Rene Salas
Deputy City Manager
(626) 579-6540 ext. 3040
realasawelmonte.ora
City of West Covina — Building & Safety Services A�
TRANSIECIa
WHAT OUR CLIENT AGENCIES SAY ABOUT US
CITY OF COMMERCE
Jose D. Jimerrez. D'_ or Economic
Devebpnenl wM PTAND
ECONOMIC DEVELOPMENTAND
PLANNING
November 16, 2020
Subject: Letter of Reference- Transtech Engineers, Inc.
To Whom It May Concern:
It is my pleasure to recommend and provide full support for Trenstech Engineers, Inc. As
Director with two different municipalities, I've had the distinct pleasure of utilizing Transtach for a
variety of municipal services. Currently, we are partnered with Transtech Engineers, Inc. to
provide Building and Safety Services, as well as City Engineering Services to the City of
Commerce.
They serve in the capacity of Building Official, Permit Technician, Building Inspector, Building
Plan Check/Review, City Engineer, City Traffic Engineer, Public Works Engineering, CIP
Management, Construction Management, Grant Management, and as -needed Professional
Services inclusive of planning, design, project management, construction management, and
inspection.
Transtech has always provided the highest quality work; their staff is professional and
courteous; their work is efficient and cost effective; and they always have the best interest of the
City in their mind. They have extensive public works, engineering, and building and safety
knowledge and experience.
In both municipalities, Transtech staff has always been professional, responsive, and flexible in
meeting the City's needs and expectations. The firm has proven themselves to be a great asset
to the City and a reliable partner in getting projects completed.
They pride themselves on customer services and have always been professional and courteous
with all of their interactions with the City and the public.
Their leadership and continued service commitment to the City through the current pandemic
has been exemplary and has allowed the City to continue to offer several related services.
On behalf of the City, and based on my professional experiences with Translech, I highly
recommend their services.
If you have any further questions, please feel free to contact me at
ilimenezCdci.comm via phone at (323) 722-4805 ext. 2389.
,Sincerely,"�()���
D. Jimenez
Director of Economic Development and Planning
2535 C.—m—, W.y • 0—nncmc, C.1if miff 90040 • (323) 722-4805 • FAX (323) 888-6841
CITY OF MONTEREY PARK
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November 19, 2020
To Whom It May Concern:
It is with great pleasure that I could haw: the opportunity to recommend Translech Enginee
Transtech has been serving the City of Monterey Park since 2012. They currently provide both
Engineering Support and Building and Safety Services in the form of City Engineering, Traffic
Engineering, Public Works Plan Check, Capital Improvement Program (CIP) Management, Grant
Writing/Management, and as -needed Professional Services inclusive of planning, design, project
management, construction management, and inspection. Translech is serving as the Building Official,
providing Building Inspection and Building Plan Check/Rewew.
Tmnstech is always responsive to the Citys needs, providing high -quality services promptly. Their
staff is professional and courteous and work very well with City start. Transtech has been incredibly
helpful m expediting the Citys CIP projects, including numerous parks Master Plan and ADA projects.
Their leadership and continued service commitment to the City through the current pandemic has
allowed the City to continue providing their engineering and building and safety services.
Transtech has consistently achieved positive results with the City of Monterey Park; thus, I am very
confident in recommending their professional services. If you have any questions, feel free to contact
me at (626) 307-1255 or at rbow(almonterevoark.ca.gov.
Sincerely,
on Bow
City Manager
City of West Covina — Building & Safety Services
IsANsrEcl.
WHAT OUR CLIENT AGENCIES SAY ABOUT US
ECONOMIC & COMMUNITY DEVELOPMENT DEPARTMENT
November 17, 2020
Subject: Transtech Ergi Bens, Inc. Reference Letter
To Whom It May Concern:
I'm writing this letter of reference for Transtech Engineers. Inc, a firm that I had the pleasure to
work with in two different agendas. Transtech Engineers, Inc. currently provides Building and
Safety Services to the City of Awsa. I oversee Meir services m the City.
Transtech has always provided the highest quality work; their staff is professional and
courteous; their work Is efficient all cost effective; and they allays have me best interest of the
City in their ,no They have extensive Public wori engineering, and building and safety
knowledge and experience.
In both agencies I have worked will Transtech, their staff has always been professional,
responsive, and fiexible Departments
in meeting all of my Deparents and the City'a needs. The firm has
Proven themselves to be a great asset to its, City and a reliable partner in getting protects
completed.
They pnde themselves on customer service antl have always been professional and courteous
with all of ths-fi raclions with the public.
Their leadership and continued service commitment to the City through the current pandemic
has been exemplary antl has allowed the City to continue tc offer building related services.
On behalf of the City, and based on my professional experiences with Transtech. I highly
recommend their services.
If you have any further questions, please feel free to contact me, at the bell information
Matt Marquez
Director of Economic & Community Development
T:&26-812-5236
E: m uaz0,usa
Subject: Transtech Engineers. Inc Reference Letter
To Whom It May Concern
Transtech Engineers, Inc. has provided Building Official, Plan Check/Review, and
Inspection Services to the City of Seal Beach for a number of years. Based on my
professional experience with Transtech, we have been very satisfied with the services
provided. Transtech staff has always been professional and courteous with customers
and city staff, interacting seamlessly with all. They have provided the highest quality of
services in an efficient and cost-effective manner. Transtech staff has always been
highly responsive to any issues or requests that the City may have.
The Transtech staff assigned to the City provides excellent customer service not only
internally to Ciry staff but also to the public who frequently interacts with them through
their Building and Safety Services. This is of paramount importance as they are
representing the City when engaging with customers.
On behalf of the City of Seal Beach, I highly recommend Transtech for their services.
They continue to provide the highest quality work, and have always been professional,
while having the best interest of the City in their mind,
Please f/e/free to contact me directly if you have any questions.
Thank Xob.
Community Development Director
kohnsonf�sealbeachce.gov
(562) 431-2527, Ext. 1326
ACity of West Covina — Building & Safety Services
Iasnur6CA
ABOUT TRANSTECH & OUR SERVICE CAPABILITIES
✓ Expert firm in providing Building & Safety and
Municipal Engineering Services.
✓ In business for over 30 years, Multi -disciplinary, Full -
service, Providing services to over 50 agencies.
✓ Well known in providing Cost Effective Services on time
with a customer -friendly and responsive approach.
✓ Extensive Regional & Local Agency Experience in Los
Angeles County and Local Area providing municipal
services to many contract cities. Also, under contract
with the County as one of the qualified firms providing
Building and Safety Services.
✓ Our Staff members serve on various Local and National
ICC Committees.
✓ We provide Innovative and Advanced Technology to
our Clients including Electronic Plan Check, Virtual
Counter, and Virtual Capabilities. Our electronic plan
check portal is currently in use for City's Eng. Dep. Plan
Check
Public\
- Works I 1 =
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i�TRANsrwk6
'd�eulCSS71!�C��i,
✓ Electronic/online plan review portals for
Client Cities
✓ Live Virtual Counter for Plan Check
Services
✓ We have provided continued services during COVID- ✓ Electronic/online payment workflows
19. ✓ Virtual Community Workshops and
✓ We provide Fire Plan Check Services. Meetings for Public Works Projects
iyy pm City of West Covina— Building & Safety Services
Titanslecl.
WHY TRANSTECH & WHAT SETS TRANSTECH APART 20
✓ Successfully providing similar services to many agencies for over
30 years.
✓ Proven track record in on time and within budget project delivery
✓ Proven track record in high -quality work product and delivering
high level of customer care.
✓ Multi -disciplinary engineering consulting service capabilities to
provide an array of municipal services.
✓ Experienced in-house staff readily available to commence with
the services upon City's authorization.
✓ Ability to work collaboratively with agencies, project applicants,
and other stake holders, and communicate effectively with diverse
audiences and stakeholders at public forums.
✓ Commitment of principal level management and involvement
throughout the contract duration.
✓ Commitment to being a partner of the Community, Local
Community Support, Job/Internship Program, Community Benefit
Enhancement.
AF
A ��
TRANSTEch
Est. 1989
City of West Covina— Building & Safety Services
IRANS Ch
We are proud of our "Customer Care" and "Customer
Service" in delivering our Services in an
efficient, cost-effective, and timely manner
✓ Our services are founded on the principals of Total Quality Management for
Total Customer Care and Service. +?11�
✓ We start by working with the applicant early on and during plan review. TRANSTECIf
Est. 1989
✓ Experience has taught us well that inspection time and applicant frustration
can both be substantially reduced while increasing overall compliance by
producing a better set of plans during plan review.
✓ Our policy is to assist the applicant as much as possible. This policy Our customers
can expect
demonstrates early on that the City is here to help, reduces the number of FULL CIRCLE
plan review rechecks, and allows the applicant to obtain a permit much SERVICE
sooner.
✓ All telephone calls or a -mails received are returned within 24 hours. We take
pride in our "Same Day Response" motto.
✓ Responsiveness is an integral part of Transtech's "customer -friendly" service
approach.
✓ We strive to enhance the City's image by public trust to be the most desirable
community to live, invest, and conduct business.
A� City of West Covina— Building & Safety Services
BENEFITS OF A DUAL ROLE & STAFFING SERVICES AT
THE CITY
Dual Role & Interdepartmental Coordination:
✓ Setting the conditions of approval for both off -site and
on -site improvements jointly, allows for more effective
coordination, resulting in more efficiency for project
delivery for developments.
✓ For meetings requested by the developer to discuss
their project, our team is able to quickly coordinate
the meeting, often times with one person being the
lead representing both the Building and Public Works
sides. This results in more cost effectiveness from a
staffing and coordination level.
✓ During the building plan checks for on -site and off -site
improvements that involve Public Works
improvements, our team can quickly coordinate these
efforts simultaneously.
✓ Having a dual role leads to overall cost efficiency, and the effort
and familiarity with both sides of the project will result in more
efficient, quicker turn around times, and cost-effective
services.
✓ Potential of dual permit counter for both Building and Public
Works permit issuance. This will allow permit issuance to be
streamlined for both sides since they can be coordinated
jointly.
✓ The overall plan check and permit issuance process will be
supervised by the Transtech Team, using the same virtual and
electronic platforms where both plan checks and permit
issuances are able to be completed simultaneously which results
in more efficiency.
Plan Check
Early on&On-Going Permit -
Meeting with City Inspection
staff and Applicant, Review Corrections,
Building Permit
Expert Review, Compliance to Codes, Safety, Effective field Offficial Technician]
Identify Corrections Expedite Process presence,
Conformance to Plans
& Permit
Requirements
City of West Covina— Building & Safety Services
T•nnsrcclr
TRANSTECH'S VIRTUAL CAPABILITIES AVAILABLE
FOR THE CITY
City of West Covina Building Department Virtual
Appointments Administered by Transtech
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23 ]< 35 36 37 6 130M
Transtech Virtual Systems:
Live Virtual Plan Check and Permit Technician
Counter Appointment Platform
Live Virtual Building and Safety, Community
Development, Public Works, Planning, and
Appointment Platform
Live Virtual Inspections and Drone Inspections
Benefits of the Virtual Systems:
✓ Provides efficiency
✓ Expedites plan checking processing times
✓ Minimizes hardcopy transmittals
✓ Eliminates idle time of transmission deliveries.
City of West Covina — Building & Safety Services
OUR VIRTUAL SERVICES HIGHLIGHTED DURING COVID-19
The American Public Works Association (APWA) INSIGHT Magazine highlighted Transtech's virtual solutions for the
Building & Safety Departments we serve during the pandemic and our response to COVID-19.
RESPONDING TO COVID-19
TRANSTECH DEVELOPS VIRTUAL SOLUTIONS FOR MUNICIPAL CLIENTS IN "NEW
NORMAL-NORMAL-
pl.RGI, RSP PRru c, MUJ ERMUNICIR ENGINEEmNGaBUIU NGSERVICES I IRANSTEGH
On behalf of our lea, at Transtech. we sincerely hope you,
your colleagues, and your loved ones are safe, healNy, and
wall during these chalanging and unprecedented times.
Working in a mixed City Stag and consultant environment,
we have all experienced how this pandemic has impacted
City Services and their daily Interactions with their communk
raii Public all... as and municipalities are balancing Man
es to epproinnetly address ongoing public health
challenges while continuing to pmvide services with ss little
i=pbon as possible.
Forsugirg years for multiple City Departments We nrani he. peci.lized in ave
en how soma of the City services will no longer be able to
operate as they once dd, especially during City Hall clo-
aindyany "iniperson" services providing counter
related assistance - which meant the issuance of permit,
plan checking, and Inspections. Collectively, we developed
way to continue providing these services In a new, service
-trlergly formal adhering to current pri health guidelines.
Our firm has developed and adapted virtual services lo con-
tinue meeting the needs of the
c
unifies we serve integrating
any technological assets within
the Public Works. Community
Development, Planning, and
Building and Safely Department.
We quickly engaged with the municipalities we serve to
transf vm'In-person" services to a fully integrated virtual
stop during the recent closures of City Halls.
Prior to the pandemic, Transtech successfully integrated an
electronic plan check portal submission platlorm for several
nicipalitles. Applicant can now directly upload their
plans onto the portal for Electronic Plan Check submittals.
These portal. are easily accessed through City Walnut.
wNh direct online login credentials to upload plans that ,to
medically get transmitted and matched with the appropriate
plan checker based on rite type of plan check needed.
ese Thplatform, ere easily bmized emb ma City logos.
colors, and any other information or graphics the City wish.
as to include.
During the eady stages of the p:nda ic, we quickly diii
oped additional virtual ca,abi . introducing and imple,
menting the following virtual services:
♦ Live Virtual Plan Check and Permit Technician Counter
Appointment R.d.-
• Live Yrtual Public Works, Community Development,
Planning, and Buildtrg and Safety Appointment Platbm
• Live Virtual bspsctions and Drone Inspections
Benefit ofa Live Virtual Plan
Check Counternter A. AOIwinHnent'.
I• Provides eR Iency, ••tlm Imes, has plan checking processing
times,
Minimizes hardcopy tranaminals, and
- Eliminates idle time of traminmeaon
deliveries.
Live Virtual Public Works. Community
Develooment. Plannin end Building
antl.-i Anraintment Platform:
Transtech has also set up virtual appoint-
ment platlorms for various City Depart-
- merits including the Public Works, Can -
unity Development, Planning, and guiding and Safety
Live Virtual Plan Check Counter Appointment Platorm: Departments based on their needsaM opemdone. With the
Transtech has established a live virtual plan check counter help of such Platforms, City Staff have been able to elimi-
formeetingaiPti-Amarts directly between applicant and nine or minimize any physical interaction, but still provide
plan checkers -This includes an interactive online appoint- Mesa necessary services by utilizing Me virtual appointment
ment booking platlorm, which has been customized for the platform. The system allows the applicant to select the pre-
meds of the City through their web page. fened dates/limes of available counter fours on an automat.
Hare is How it W oM1s: ad system, and books the City Stag automatically via the
Applicant directly book and scM1etlule appointments pladorm for lthe virtual meetings. On the platform, depending
during available counter M1our times and tlats mat pop on the City's needs and operations, Me forms can be tat
i on Me calendar. loved to fit Into the Department's operefipns to obtain neces-
sary infcman,in from the applicant.
• Once an appointment is bookedM so, Llva Virtual Ineoaetlone and Drone
mated"confirnmusm email with the ,I •� InswRipns: As pan of our continued
meeting debt. 1 m.—rt to offer virtual options,
we have introduced Drone and Virtual
Applicants can easily add. Inspecions to several of our Client
change, reschedule, or cancel Cities. Our Inspectore are now able to
mein appoinmar t at any time- perform Drone as wall as Live Virtual
• When their appointment time Inspectiofor certain types of work,
es, the applicant accesses I We are udln. ivng dnome, for certain
Is video conference call by click- r� types of inspections. Additionally, we
irg on the confirmation link sent are utilizing Microsoft Teams Video
to them. Conferencing where we have ar-
• From there the applicant is connected directly with their rangesd for our field inspectors to communicate with our serH
Plan checker tomview their plans and go over any cem- Iorl pectors to properly inspect field conditions.
merit or quesfions they have. The er us ho iy of me.e systems
ild
Both the Ian checker and the applicant are able m The
us to implement and bus
p pp thembr any City directly from
share their screens to review the plans and any other 'R A.wrfxour oglces-Ifanything inthis arfi-
nacani document. cis sounds interesting, and you
• Trani has also coordinated Han dssignsted appoint- would tike to see a demo of any
merit with the applicant to ensure that the permit tech- virtual services, or have us set
heck th available in met time to ce City Permit Request a Demo up mock portals for your agency,
document g needed. please feel free to reach us by
phone at It1551595-2a95 or via email at inlp�[renstech cam.
Transtech is a 2020 Gold Chapter Sponso, This Is Ihelr
third year as a Gold sponsor.
8 � D
City of West Covina— Building & Safety Services Psi
TaAxvEcH
OUR COMMUNITY ENGAGEMENT HIGHLIGHTED DURING COVID-19
The American Public Works Association (APWA) INSIGHT Magazin highlighted Transtech's virtual community
engagement approach during the pandemic.
RESPONDING . .
WEST COVINA & TRANSTECH LEAD VIRTUAL COMMUNITY ENGAGEMENT FOR PW PROJECTS r<�,a,.wyA.wara-v;,mwawwwwr that the virtual workshop and meetng
0—mi RSP PaaIECT M¢NAGER. MUNimPAL ENGmEEai woultl be open an
live_
._ lent businesses dosed to the public, the City The Virtual Workshop and Meeting
had to quickly notify the residents that the - went live
•AJ workshop and meeting were going to be
a postponed t° a later dale. The Results and Success!
L Y,N Under the direction of City Management, At the end of the c°mmunry.—nshop and
• - j the Transtech Team quickly moblload and meeting. !tiarawareatotal
of83partici-
developed aroadmaptowndudthework- panfsbetweenthedifferem phases. Simi-
` j v I shop end meeting virtually while still being ter In-perSm carr"m y outreach gamer-
•a� both m...ive and engaging. The City irgs may have yielded fewer participams
♦ L G riotandmove
committee to continue the engage- r •;�•-=—= Twhenhe k held the
a typical weekday evening.
( and move the projects forwaM for tM1e The key to 1M1e success of the wOM1ehop
v unity. o West Covina's and meeting was being able to tolled feed.
` Virtual Community Work,h.. and Meet- Virtual Community back and ma IntereGive portion with the
Ina Readmit Meetings & panicipants W be able W eflactively capture
3 fie the community input and quantity those
'r' • Adesignated website domain was Pre- µP Workshops activities. This was achieved by having the
P■ ated which had irMividual project pag o kshop aM meeting live and online for a
es that mould be easily accessetl Gom two -week periotl, 24 hwrs a day, where
da P. la pop, loblat, or cell phoneparticipants could participate on their own
O • A step by step guide on how -,me, time.
i active workshap was going to be an. Bem protects were successfully approved
tluctetl was postetl on the website, by CityCouncil with the support of the com-
_ K including links to a pre-rewrded in
unity.
Trenstach En has been din Id I comi ducted for each project separately to Polled feedback from pints— and drone fOOGge of the areas. This was
Engineers providing pe proje pare y followed by an online survey for porllcipants to fill out. Moving fprwartl. a hybnd approach of hosting a virtual
ing services to Public Works Departments for over 30 years. the residents and explore the potential options and antl in -person meeting for future wmmunity engage -
As we have transilaned to our "new normal', Tmnstech has measures. New and! updated notices ware prepared and physically ntit maybe the answer o engage with more paNci-
developed and adapted mnovative virtual services integral- mailed to the residences will, the direct links and dates is whe m t bit abla t° attend dasi ted ie
ing many gaus arse These meetings were v—duled to take place the 2b weak pan may no fine
technolo 6 within tlne Pudic Works, y y February, all notic- person times. This approach also
Community Development, Planning, and Buildingd Safe- °f MarcM1 at the Cif 's Senior Center. 8
Departments an es of the weer—ty meetings end workshops with dales, Step2: 1st Community Workshop Presentation I(Part 1) allows for actual data collector,
b pa times, and locations ware physically mailed far both pmj.- met can be analysed through
The examplebelow is one of their recent experiences encompassing a total of over 1.800 indiidual residences. online surveys,
prov drg virtual sere Pes toe wmm n ty: The V rtum solut'iena like this ovals,
The very week the community wdl th.'p and meet ng was p
ser. Withq LA Cwntybho Ageed Me Safest Home' or - - an effective and puwenful option
antl Meeana: der. With Coy Hells, Wblic Ag¢ncias, an0 nOn295Mtial fOr cities to and
their public
The CM of West Covina Is home to over _...�, :n ,�..,, and community engagement for
1081)QO resdents. This wmmunity 0 t mewlic norms Work, pmeensduring our
whe p.a.
enge emem part wlarly-mportant for the City• "` "" "' meet ngs mey not
p ble
as _II
projects come through, especially you want to team m lroN
when Improvemid ents ere atlj..nl to resential • iooaacDr Poov seeemman Trenslechsvrtual t
schools The City began the initial• please feel has
to contact us
ases .
phof two PUN c Works projects. BON of - We can be reached by phone at
toes. locations were n.atled tightly m between ^'ems^'• (855) 595-2495 or via small at
residential areas near a school serving as me ® info@Ganslech.Org.
outlet for the no Wants, During the initial
pluses of the project development there wee e Transfach is a 2020 Gold
bam.naws community interest for mesa two �• Chapter Sponsor. This is their
lacetions, fhlM year as a Gold sponsor,
Initl ItafBcstudieswe pl tad to deter- r
mine
in m be tt Rcengineering measures ".� w- n-
which la da ss the unity needs. At
ma director, of City Council and City Manage
ment.it—adetennined that as part of community°.beach rtvwieuwmpreev rrnr..rsox,nwr
efforts, a community workshop and meeting Ine.ld be con-
8 9
City of West Covina — Building & Safety Services A_
TaAxslrcla
WE RE -ENVISIONED OUR SERVICE AND STAFFING
APPROACH
✓Our staffing structure and organization is re -envisioned for the greatest responsiveness in a
conveniently and easily accessible manner to City, residents, development community, and the
public.
✓Our presence and accessibility to the City will be on a full-time basis. Applicants will be able to
schedule a meeting by clicking on any available date and time on our Virtual Building & Safety
Counter Calendar (which will be posted on City's web site) for an online face-to-face virtual
meeting.
✓During the pandemic, we worked with our client cities to transform the typical "in -person"
services to a fully integrated "virtual" process for our Building and Safety operations.
✓We are excited to share that the transition has been a success across the many departments
and divisions we serve in Building & Safety, Engineering, Public Works, Community
Development, and Planning.
We strive to enhance the City's image by public trust to be the most desirable community to live, invest
and conduct business.
City of West Covina— Building & Safety Services
M191Ci�i Y B Y
TNAHfRtN
TRANSTECH STAFF CERTIFICATIONS AND LICENSES
ICC
ICC
ICC
ICC
ICC
ICC
ICC
ICC
Certification
Certification
Certification
Certification
Certification
Certification
Certification
ltification
Certified
Certified
Certified
Building,
L
Commercial
Residential
Combination
Fire Plans
Building
Building Code
Sustainability
Electrical,
Building,
Building,
Inspector
Examiner
Official
Official
Professional
Mechanical &
Electrical,
Electrical,
Plumbing Plans
Mechanical &
Mechanical &
Examiner
Plumbing
Plumbing
Inspector
Inspector
ICC
ICC
ICC r ICC
Certification
Certification
Certificatio j
Certification
Permit
CalGreen -
CalGreen -
CA Residential
Technician
California
California
Mechanical
Green Building
Green Building
Inspector
Plan Examiner
Inspector
GASP Certification
CASp, California Access Specialist
ICC
ICC
Certification
Certificati
M
M
CA Commercial
Plumbing
Accessibility
Accessibility
and Res
Inspector UPC
Plans Examiner
Inspector
Plumbing
Inspector
CA Residential Mechanical Inspector
License
License
License
License
- M
Certification
Certification
Licensed
Professional
Professional
Professional
Professional Professional
Qualified Storm
Qualified Storm
General
Licensed Civil
Licensed
Licensed
Licensed Land Transportation
Water
Water
Contractor A
Engineer
Engineer
Traffic
Surveyor(PLS) Planner(PTP)
Pollution
Pollution
and B
(PE)
(SE, ME, EE)
Engineer(TE)
Prevention
Prevention
Road Safety
Plan Developer
Plan
Professional
(QSD)
Practitioner
(RSP)
(QSP)
� l„ LEAGU[
`\CITIES
.n ASCE
City of West Covina — Building & Safety Services
TaAN915Lh