Resolution - 6490RESOLUTION NO. 6490
A RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF WEST COVINA, CALIFORNIA, AMENDING RESOLUTION
NO. 1276 AND IMPLEMENTING A GRIEVANCE PROCEDURE
APPLICABLE TO EMPLOYEES IN CLASSES REPRESENTED
BY THE WEST COVINA POLICE OFFICER'S ASSOCIATION,
THE WEST COVINA FIREMAN'S ASSOCIATION, THE WEST
COVINA CITY GENERAL EMPLOYEE'S ASSOCIATION, THE
CALIFORNIA LEAGUE OF CITY EMPLOYEE ASSOCIATIONS,
AND THE WEST COVINA COMMUNICATIONS OPERATOR'S
ASSOCIATION.
WHEREAS, the City of West Covina has Met and Conferred with
the West Covina Police Officer's Association, the West Covina Fire-
man's Association, the West Covina City General Employee's Association,
the California League of City Employee Associations, and the West Covina
Communications Operator's Association regarding a revised grievance
procedure; and.
WHEREAS, the West Covina Police Officer's Association, the West
Covina Fireman's Association, the West Covina City General Employee's
Association, the California League of City Employee Associations, and
the West Covina Communications Operator's Association have agreed that
the grievance procedure should be included in the Personnel Rules.
NOW THEREFORE, the City Council of the City of West Covina
resolves as follows:
SECTION 1. That Resolution No. 1.276 is hereby amended by
Exhibit A of this Resolution. Exhibit A" is on file in the Personnel
nepartment.
• SECTION 2. That Rule 13 of Resolution No. 1276 relating to griev-
ance procedure is hereby rescinded and superseded by Exhibit A of this
Resolution.
SECTION 3. That the grievance procedure included in Exhibit A
of this Resolution shall be applicable to employees in classes rep-
resented by the West Covina Police Officer's Association, the West
r'ovina Fireman's Association, the West Covina City General Employee's
Association, the California League of City Employee Associations, and
the West Covina Communications Operator's Association.
SECTION 4. The effective date of this Resolution is January 1,
1982.
SECTION 5. The City Clerk shall certify to the adoption of
this Resolution.
APPROVED AND ADOPTED this 8th day of February, 1982.
Mayor
ATTEST:
City Clerk
I ITERFBY CERTIFY that the foregoing Resolution was duly
adopted by the City Council of the City of West Covina at a regular
meeting thereof held on the 8th day of February, 1982, by the fol-
lowing vote of..=the Council
AYES: Councilmen: Bacon, .Tennant, Chappell, Tice, Shearer
NOFS: Councilmen: none
ABSENT: Councilmen: none
APPROVED AS TO FORM:
-C y A for ey
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-} RULE XIII. COMPLAINT AND GRIEVANCE PROCEDURES
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XIII.1 Establishment
In accordance with Section 2-25.8 of the Municipal Code, these
procedures are established in order to provide adequate opportunities
for City employees to bring forth their views relating to any unfair or
improper aspect of their employment situation and to seek correction
thereof.
XIII.2 Scope and Limitations
The procedures set forth in Section XIII.3 of this rule shall
apply to all employee complaints and grievances except where other
methods have been specifically prescribed in the Personnel Ordinance
and in these Rules, such as in the matters of dismissal, demotion, and
reduction in step or range.
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XIII.3 Definitions
(a) Complaint. An allegation or charge that the complaining
employee has suffered a wrong as a result of management action
or inaction.
(b) Complaint Procedure, The process by which a determination
is made as to whether or not a wrong has been committed.
(c) Grievance. An expressed claim by an employee that the
City has violated, misinterpreted, or misapplied an obligation
to the employee as such obligation is expressed and written in
the City Personnel, Ordinance, Resolutions, Rules, and depart-
mental administrative regulations.
(d) Grievance Procedure. The process by which the validity of
a grievance is determined. 4"++
iXIII.4 Complaint Procedure `h;!
Step 1, The employee shall discuss any complaint with his
immediate supervisor. The supervisor is required to review
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every complaint and attempt to settle it as quickly and fairly
as possible.
Step 2: If the action taken by his immediate supervisor is not
satisfactory, the employee may take his complaint to successive
levels of supervision as determined by the chart of adminis-
trative organization, up to and including the City Manager.
XIII.5 Grievance Procedure
Step l: The employee shall inform his immediate supervisor of
his grievance and relevant facts within seven (7) calendar days
after the employee knew, or in the exercise of reasonable
diligence should have known, of the events giving rise to the
grievance. At least one conference shall be held between the
employee and his immediate supervisor after the employee has
expressed his grievance. The supervisor shall verbally advise
��'�. • the employee of his decision within fourteen (14) calendar days
following notification of the grievance.
Step 2: In the event such efforts as are specified in Step 1
are not productive of a mutually satisfactory solution, the
employee or employees aggrieved shall complete and submit a
City grievance form within seven (7) calendar days of receipt
of the Supervisor's decision in Step 1, The grievant shall set
forth all the facts necessary to an understanding of the issues
involved, and refrain from including any unrelated charges or
language.. The grievance shall include a citation of the
sections of the City ordinances, resolutions, or rules alleged
to have been violated and the remedy sought by the grievant(s).
The grievance shall be signed by the grievant(s) and submitted
to the grievant's immediate supervisor. Within seven (7). calendar
days of receipt of a grievance form, the supervisor shall inform
the grievant of his decision in writing.
Step 3.: If the grievance is not satisfactorily resolved in
Step 2, the grievant may, within seven (7) calendar days after
receipt of his supervisor's response, submit the grievance to
his Department Head. Such submittal shall be by written memo
and include the original of the grievance form. After receipt
of the grievance, the Department Head will meet with the
grievant and make such investigation as is required. The
grievant(s) shall in informed in writing of the Department
Head's decision within fourteen (14) calendar days of receipt
of the grievance.
Step 4: If the grievance is not satisfactorily resolved in
Step 3, the grievant(s) may, within seven (7) calendar days
of receipt of the Department Head's decision, submit the
grievance to the Personnel Director for consideration by the
City Manager. Such .submittal shall include the original of
the grievance form, a written statement of any issues which
are still in dispute; and the specific basis upon which the
grievants) takes issue with the position of his Department
Head. The City Manager,.or his designee shall meet with the
grievant and take such investigative action as he deems
necessary. The grievant(s) shall be informed in writing of
the City Manager's decision within fourteen (14):calendar days
of receipt of the grievance.
Step 5: If the grievant(s) is not satisfied with the City
Manager's decision, he may, by written.notification to the
Personnel Director, within seven (7) calendar days of receipt
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of the City Manager's decision, request that the grievance be
submitted to the Personnel Commission.
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The Personnel. Director shall, submit said ►-egq-,.1 , 1 ;,q p - i I i - i
with copies of all the pertinent forms, docnmeni:.:;, -iiid
materials concerned, to the Personnel Conmlissi.on. Tht,
Personnel Commission shall make such investigation and hold
such hearings as it requires and certify its findings as
provided in Section 2-257 of the Municipal Code.
XIII.6
General Provisions
(a) No retribution cr prejudice shall be suffered by em-
ployees making use of the grievance or complaint procedures
by reason of such use.
(b) Forms for filing and processing grievances and other
documents necessary under these procedures shall be prepared
by the Personnel Director and given appropriate distribution.
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All documents, communications, and records dealing with the
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processing of grievances shall be filed separately from
personnel files.
(c) Failure by management at any step of this procedure to
communicate the decision on the grievance within specified
time limits shall permit the grievant to proceed to the
next step.
(d) The grievant shall be present at all steps of this
procedure.
(e) Failure at any step of this procedure to appeal a
decision on a grievance within specified time limits shall be
deemed acceptance of the decision rendered..
(f) The time limits specified at any step in this procedure
may be extended by mutual written agreement.
(g) The original of the grievance form shall accompany all
requests before .initiating the next step in the grievance
procedure.
(h) Beginning with Step 2 of this procedure, the grievant(s)
may be represented by a person of his/her choice.