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08-18-2014 - Approval of Contract for West Covina City Attorney - Item 1 (2).pdfCity of West Covina Memorandum AGENDA 0: Mayor and City Council DATE August 18, 2014 FROM: Christopher J. Chung City Manager BY: Chris Freeland Deputy City Manager/Community Services Director SUBJECT: APPROVAL OF CONTRACT FOR WEST COVINA CITY ATTORNEY AND SUCCESSOR AGENCY LEGAL COUNSEL SERVICES RECOMMENDATION: It is recommended that the City Council appoint the law firm of Jones & Mayer as the West Covina City Attorney and Successor Agency legal counsel and authorize the Mayor to execute a three (3) year agreement between the City of West Covina and the law firm of Jones & Mayer for said services. DISCUSSION: At the January 21, 2014, City Council meeting, the City Council instructed City staff to prepare a Request for Proposals (RFP) for City Attorney Services, including general legal and Successor Agency Counsel. The RFP was presented and approved by the City Council at the March 4, 2014, City Council meeting. A copy of the RFP is attached (Attachment No. 1). To publicize the RFP, City staff posted the RFP on the City's website and sent the RFP to 384 attorney/law firms that were listed as City Attorneys, representing communities in California, with the League of California Cities. The deadline to submit proposals was April 14, 2014. The City received 23 proposals from a variety of well qualified law firms. After a thorough review of the proposals, the City Council conducted interviews with six law firms on June 11, 2014. The six firms included: Jones & Mayer; Aleshire & Wynder; Burke, Williams & Sorensen; Casso & Sparks; Harper & Burns; and Rutan & Tucker. At the conclusion of the interviews, the City Council instructed the City Manager to conduct a reference check on the preferred firm. Based on their proposal, qualifications, experience, performance in the interview, and excellent references, the City Council is unanimously selecting the law firm of Jones & Mayer as the West Covina City Attorney/Successor Agency Counsel, effective August 19, 2014. Attached is the agreement between the City of West Covina and Jones & Mayer (Attachment No. 2). The terms of the agreement are as follows: Term: The agreement is for three (3) years. Attorney Designation: Jones & Mayer has designated Kimberly Hall Barlow to serve as the City Attorney, and Ivy Tsai as the Assistant City Attorney. Attached are the resumes of Kimberly Hall Barlow and Ivy Tsai (Attachment No. 3). Rates: Jones & Mayer will be paid a monthly retainer of $13,125 per month for seventy- five (75) hours of basic legal service (Rate of $175 per hour). Any unused retainer hours, will roll over and be applied to the following months retainer hours. Non-litigation services not included in the retainer, Jones & Mayer attorneys shall be paid at $195 per hour and paralegals at $100 per hour. Jones & Mayer will also be reimbursed for all costs and expenses outlined in Section 3.E of the agreement. Successor Agency services, Jones & Mayer attorneys shall be paid at $195 per hour and paralegals at $100 per hour. Code Enforcement (City Prosecutor) services, Jones & Mayer attorneys shall be paid at $160 per hour and paralegals at $100 per hour. Special and Litigation services, Jones & Mayer attorneys shall be paid at $205 per hour and paralegals at $100 per hour. Rate Increases: Beginning on the anniversary of the agreement in 2016, the rates will increase based on the Consumer Price Index, as determined by the United States Department of Labor, using the urban consumers in the Los Angeles, Riverside, and Orange County region, not to exceed 5% per year. According to their proposal, Jones & Mayer has provided legal assistance for cities for almost 40 years and currently serve as the City Attorney for the cities of Bishop, California City, Costa Mesa, Fullerton, La Habra, Westminster, South Pasadena, Whittier, Blythe, Maywood, Grand Terrace, and Upland. Jones & Mayer also serves as special counsel to many other cities. According to Jones & Mayer 's website: The firm also serves as legal counsel to California State Sheriffs Association (CSSA), California Police Chiefs Association (CPCA), and California Peace Officers' Association (CPOA). Serve as City Prosecutor to cities throughout California regarding criminal and civil enforcement of municipal codes, including utilization of red light abatement; drug nuisance abatement, receiverships and unfair business practices statutes. Successfully defending cities in litigation involving police use offorce, allegations of civil rights violations, dangerous conditions, negligence, condemnation, employment matters, land use, CEQA, public contracting and administrative & traditional petitions for Writ of Mandate. Training and lecturing on employment matters, personnel and labor issues, the California Public Records Act ('PRA), conflicts of interest, internal investigations and Pitchess motions. Drafting and reviewing of policies and procedures manuals. OPTIONS: The City Council has the following options available. Approve the agreement for City Attorney Services between the City of West Covina and the law firm of Jones & Mayer; or Provide alternate direction. FISCAL IMPACT: The City Attorney agreement includes the following compensation schedule: Jones & Mayer will be paid a monthly retainer of $13,125 per month for seventy-five (75) hours of basic legal service (Rate of $175 per hour). Any unused retainer hours, will roll over and be applied to the following months retainer hours. Non-litigation services not included in the retainer, Jones & Mayer attorneys shall be paid at $195 per hour and paralegals at $100 per hour. Jones & Mayer will also be reimbursed for all costs and expenses outlined in Section 3.E of the agreement. Successor Agency services, Jones & Mayer attorneys shall be paid at $195 per hour and paralegals at $100 per hour. • Code Enforcement (City Prosecutor) services, Jones & Mayer attorneys shall be paid at $160 per hour and paralegals at $100 per hour. • Special and Litigation services, Jones & Mayer attorneys shall be paid at $205 per hour and paralegals at $100 per hour. Funds have been budgeted in the City Attorney's budget for these legal expenses. Prepared By: Chris Freeland Deputy City Manager/Community Services Director Reviewed and Approved By: kift Mike Lee Assistant City Manager/Community Development Commission Director Attachment No. 1 — Request for Proposals (RFP) for City Attorney Services Attachment No. 2 — Agreement between the City of West Covina and Jones & Mayer Attachment No. 3 — Resumes of Kimberly Hall Barlow and Ivy Tsai 1 City/Successor Agency of West Covina Request for Proposals City Attorney and Successor Agency Counsel/Legal Services The City Council/Successor Agency (Agency) of the City of West Covina invites interested legal firms to submit written proposals to provide legal services for the West Covina City/Successor Agency. The Council/Agency Board is seeking a law firm that can provide an individual associated with the firm to serve as City Attorney for the City of West Covina, Successor Agency Counsel for the former West Covina Community Development Commission, as well as provide diverse legal services to the City organization. Submittal Guidelines Ten (10) complete copies and an electronic copy on a flash drive with of each proposal shall be submitted in a sealed envelope/box bearing the caption: "City of West Covina — City Attorney Proposal" and addressed to: Chris Freeland Deputy City Manager/Community Services Director City of West Covina 1444 West Garvey Avenue West Covina, CA 91790 Attn: City Manager's Office Proposals may be filed in person at the City Manager's office or by mail, but must be received in the City Manager's office by 5:00 p.m. on Monday, April 14, 2014. Late proposals or postmarks will not be accepted. All proposals received will be confidential and will be retained by the City of West Covina. The City Council/Agency Board reserves the right to reject all proposals, to request additional information concerning any proposals for purposes of clarification, to accept or negotiate any modification to any proposal, following the deadline for receipt of all proposals, and to waive any irregularities, if such would serve the best interest of the City, as determined by the City Council/Agency Board. All inquiries regarding this Request for Proposals and current legal services of the City should be directed to Chris Freeland, Deputy City Manager/Community Services Director at the above address or by telephone at (626) 939-8401. I. BACKGROUND Incorporated in 1923, West Covina is located approximately 20 miles east of Los Angeles. The City is 17 square miles in area and has a population of approximately 107,000. West Covina is a residential and commercial center with limited industry. Retail merchandising is the principal business activity. 2 The City operates under the council-manager form of government with a five-member City Council/Agency Board. City Council and Successor Agency Board Members are elected to four- year overlapping terms on an at-large basis. Annually, the City Council/Agency Board selects one of its members to serve as Mayor. The City Council/Agency Board is the legislative body responsible for overall policy development and direction of the City/Commission. The City Council and Successor Agency Board Members also serve as the Board of Directors of the West Covina Public Finance Authority. In addition, the City Council/Agency Board has three citizen commissions whose members are appointed by the City Council/Agency Board. The City Council/Agency Board appoints the City Manager, who serves as the executive officer and is responsible for the day-to-day operations of the City/Agency. The City Manager's executive staff includes: the Assistant City Manager and department heads for City Clerk, Community Services, Community Development Commission, Fire, Finance and Administrative Services, Planning, Police, and Public Works. The City Council/Agency Board appoint the City and Agency Board Attorney and contracts with that individual's firm for legal services. West Covina is a full service city providing police, fire, public works, parks and recreation, engineering, planning, redevelopment and economic development, some transit, as well as all of the traditional internal management support functions. The City has a current budget of $106.7 million and a full-time staff of approximately 330. The West Covina Redevelopment Agency was established by the City Council in 1971 to eliminate blight and vitalize the economic structure of the City. In 2003, the City Council changed the West Covina Redevelopment Agency into West Covina Community Development Commission, which operated under the direction of the City Council, until the dissolution of redevelopment in 2011. IL PROPOSAL CONTENT/QUALIFICATIONS PLEASE NOTE: All proposals must provide specific and succinct answers to 0 questions and requests for information. Indirect, imprecise, or incomplete responses can serve only to the disadvantage of the applicant. Please answer the questions in the format and order presented. (Submissions of individual resumes alone will not be considered responsive to any specific question.) 1. Please describe your firm's qualifications for providing City and Community Development Commission legal services. Include in your response: a) The overall capabilities, qualifications, training, and areas of expertise for each of the partners/principals and associates that may be assigned to work with the City, including but not limited to: o Name of individual(s) with resumes; o Length of employment with firm; o Specialization; o Legal training; o Scholastic honors and professional affiliations; o Date of admittance to California Bar; 3 Years of practice; Municipal or other local public sector experience; Knowledge of, and experience with California Municipal Law, Redevelopment Law, and Successor Agency matters; Years and statement of other types of clientele represented; Litigation experience and track record; Knowledge and practice of law relating to land use and planning, CEQA, NEPA, general plans, real estate, environmental issues, hazardous waste and other related law; Experience in the area of personnel, workers' compensation, general liability and employee relations; Experience in the area of contracts and franchises; Experience in the preparation and review of ordinances and resolutions; Experience in the area of the Public Records Act, the Brown Act, and the Elections Code; and If the firm, or any of the attorneys employed by the firm, have ever been successfully sued for malpractice, been the subject of complaints filed with the State Bar, or had discipline imposed by the State Bar, please provide information on the nature of the incident, the dates on which the matter began and was concluded, and the results of the situation. Specify the individual that you propose for appointment as City Attorney and Successor Agency Counsel and reasons for recommendation; and c) Specify the individual(s), if any, that you would propose as Assistant or Deputy City Attorney and Successor Agency Board Counsel and/or who would be designated as competent, substitute/backup legal representation for the City and Successor Agency in the event of the absence or unavailability of the City Attorney or Agency Counsel. Please describe your firm's qualifications and experience in providing legal services to Successor Agencies, including: Meet and Confer meetings with the Department of Finance; dissolution of assets of the Successor Agency; litigation against the State of California to protect the assets of the City/Successor Agency; etc. The City contracts for workers' compensation and general and auto liability coverage through joint powers agreements (WA) with other public agencies. Currently, the City's self-insured retention is $1 million per claim. Please describe your firm's qualifications for providing the following specific Liability & Workers' Compensation legal services. a) Areas of specialty, i.e. workers' compensation, police liability, employment discrimination, etc.; Please attach information regarding your experience in defending against workers' compensation claims. As it pertains to tort liability, please attach information regarding your experience in defending against such claims, the number of cases you have tried to verdict and the general nature of these cases and the results. Please also list your Appellate experience in those areas. Also include your experience in settlement processes, including Alternative Dispute Resolution (ADR) and arbitrations; and c) Specify the individual(s), if any, that you would propose as serving as a police liability/litigation specialist. This will include Pitchess motions. Please describe your firm's range of experience in these matters. City reserves the right to contract liability and workers' compensation cases in areas of specialty that the City deems appropriate. 4. Please describe how you would structure the working relationship between the City Attorney and the City Council, City Manager, Department Heads, City Commissions, and other members of staff. a) Specify intended office location and accessibility to the City's needs. Include in your proposal any recommended office hours to be established at City Hall; b) Describe process, systems/mechanisms, and time frames that would be established to ensure timeliness of response to City Council and Agency Board and City/Agency staff; and c) For those staff being proposed to be assigned to the City of West Covina, describe the staffing of your office including all permanent and temporary employees and their general duties and work schedules. Include any changes you would propose, now or in the future, should you be awarded a contract to provide legal services to the City/Agency. DI COMPENSATION AND RELVIBURSEMENT 1. It is anticipated that the City Council will expect the firm to provide a system wherein basic services are provided under a fixed monthly retainer and additional services billed at an hourly rate. Basic services, for the purposes of this proposal, shall include those legal services generally understood within the field of municipal law to fall within the. category of "general counsel" work, and shall include, but not necessarily be limited to, the following: a) Attendance at all meetings of the West Covina City Council (including regular sessions, closed sessions, and as needed work sessions). Regular sessions are normally held on the first and third Tuesday of each month; b) Attendance, as needed and as directed by the City Council and/or City Manager at certain meetings of the City's Commissions or other City committees; c) Attendance at the City of West Covina weekly Department Head meeting; d) Review and/or preparation of ordinances, resolutions, orders, agreements, forms, notices, declarations, certificates, deeds, leases, and other documents required by the City; 5 e) Consultation with the City Council and City staff as needed - rendering of legal advice and opinions concerning legal matters that affect the City, including new legislation and court decisions. Perform research and interpret laws, court decisions and other legal authorities in order to prepare legal opinions and to advise the Council and management staff on legal matters pertaining to City operations; f) Legal work pertaining to property acquisition, zoning, property disposal, public improvements, public rights of way and easements, and matters relating to public utilities; Coordinate the work of outside legal counsel as needed and as directed by the City Council and/or City Manager; and h) Any regularly scheduled office hours proposed at City Hall each week. 2. Services provided to the Successor Agency services are to be billed separately from the services provided to the City and are not to be included in the monthly retainer. 3. The law firm selected by the City/Agency will also be required to furnish special services (litigation) affecting the City/Agency on an as-needed basis when directed by the City Council/Agency. These special services, anticipated to be provided at a specified hourly rate, include research, preparation, and follow-through on those types of matters. This includes collection of performance bonds on construction contracts, pursuing litigation to collect damages due the City/Agency, etc. Excluded from special legal services would be litigation or defenses furnished by a self- insured program (worker compensation, liability coverage, etc.), other litigation where the City Council and Successor Agency decides to retain special counsel (including bond counsel.), or other work for which the City Council and Successor Agency to utilize special counsel. 3. Based on the above, please include in your compensation proposal the following: a) Proposed fixed monthly retainer for "general counsel" services; • Specific services to be included in the category of general counsel services. b) Proposed hourly rate for "general counsel" in excess of monthly retainer; • Specific hourly rates for Partners, Senior Associates, Associates, and Law Clerk/Paralegal services. c) Proposed hourly rate for "Successor Agency"; • Specific hourly rates for Partners, Senior Associates, Associates, and Law Clerk/Paralegal services. d) Proposed hourly rate for "special/litigation services"; and 6 • Specific hourly rates for Partners, Senior Associates, Associates, and Law Clerk/Paralegal services. e) Specific expenses for which firm will claim reimbursement from City/Agency, including type and unit rate (i.e. rate for mileage, reproduction of documents, postage, etc.). • Travel to and from City Hall is not a reimbursable expense. IV. MISCELLANEOUS CONTRACT PROVISIONS 1. Proposed terms and conditions for termination of contract by either party. The City Council and Successor Agency wishes to retain the greatest latitude in its ability to change attorneys and/or law firms should that become necessary. Important Note: The individual(s) appointed as City and Successor Agency Counsel shall serve solely at the pleasure of the Council/Agency. The City Attorney and Successor Agency Legal Counsel is not a City/Agency employee and may be terminated at any time by the City Council and Successor Agency, with or without cause; a) Describe your preference for method of payment and your procedure for billing of extra hours and expenses and any other accounting requirements. Billing statements are to be provided to the City within 30 days of the conclusion of the billing period; b) It is anticipated that the City and Successor Agency will contractually require monthly- itemized statements for all services and has the right to subject these statements to audit at least annually. Describe how you would provide for this reporting; c) Describe the computer resources currently utilized within your office. It will be a requirement that the City Attorney and Successor Agency Counsel utilize Microsoft Word for all correspondence. The City Attorney and Successor Agency Counsel will be required to connect one or more computers to the City's computer local area network, or to maintain Internet services such that email and files can be transmitted between staff and the City Attorney and Successor Agency Counsel. d) The City/Agency of West Covina will require the firm with which a contract is established, prior to commencement of work, to provide evidence of appropriate professional liability insurance, errors and omissions insurance, and workers compensation insurance coverage as needed. Describe how you would provide same and in what coverage amounts. Such coverage must be provided by an insurance company(ies) authorized to do business in the State of California. Certificates must name the City/Agency of West Covina as an Additional Insured and shall provide that contractor's policy is primary over any insurance carried by the City/Agency of West Covina and that the policy will not be cancelled or materially changed without thirty (30) days prior notice in writing to the City/Agency of West Covina. The successful firm must agree, if awarded a contract as a result of its proposal, to indemnify and hold harmless the City/Agency of West Covina, its officers, agents, and employees from any and all claims and losses accruing or 7 resulting to persons engaged in the work contemplated by its proposal or to persons who may be injured or damaged by the firm or its agents in the performance of the work. Prior to commencement of any work, these and other provisions will be established contractually. V. CONFLICT OF INTEREST Please list any political contributions of money, in-kind services, or loans made to any member of a city council within the last three years by the applicant law firm and all of its attorneys, (including the attorney being proposed to represent the City of West Covina). Please list all public (local, county, State, and federal) clients for which you or your firm currently provide services, or are under retainer. In addition, please disclose any potential conflict that may arise from services your firm provides to any private clients. Please include description of services rendered, contact name, and telephone number. Please list all public (local, county, State, and federal) clients for which you or your firm previously provided services for over the last five years. In addition, please disclose any potential conflicts that may arise from services your firm previously provided to any private clients. For the firm, and or the proposed City Attorney and Successor Agency Counsel, please specify current or known future professional commitments in order that the City/Agency may evaluate your continuing availability for providing legal services to the City/Commission. VI. PROFESSIONAL REFERENCES Please provide five professional references for the individual recommended for appointment as the City Attorney and Successor Agency Counsel. Include with each, the name, address, and work telephone number of the reference. VII. EVALUATION AND SELECTION PROCESS All proposals are due by 5:00 p.m. on Monday, April 14, 2014. 2. The Council/Agency and the City Manager/Executive Director, or their designee, shall review all proposals. Proposals will be carefully reviewed for: a) Depth and breadth of experience and expertise in the practice of law, most specifically in those areas most often encountered in municipal government operations. b) Capability to perform legal services promptly and in a manner that permits the City Council and Successor Agency and staff to meet established deadlines and to operate in an effective and efficient manner. c) Degree of availability for quick response to inquiries that arise out of day-to-day operating questions or problems. d) Degree to which firm and individual attorneys/counsel stay current through continued professional development and active communication with members of the municipal law field. e) Trial and appellate level experience and results. e) Communication skills. f) Documents requested in RFP. g) Cost of services. Qualifications and references of the top candidates based upon proposal responses will be verified. Personal interviews by the City Council of the top candidates will be conducted at a City Council meeting. 5. The City Council and Successor Agency will then likely appoint the City Manager or his designee, to negotiate the terms and conditions of a contract with the selected party, which must then be approved by formal Council/Agency action. 6. The formal contract outlining duties and compensation will be entered into with the successful firm. The City Council and Successor Agency will formally appoint the individual(s) to serve as City Attorney and Successor Agency Counsel. The appointed City Attorney and Successor Agency Counsel is an at-will employee and shall serve at the pleasure of the City Council and Successor Agency. The City Attorney and Successor Agency Counsel is not a City/Agency employee and the City Council and Successor Agency may terminate the appointment at any time, with or without cause. Legal services to the City/Commission are anticipated to begin on or around August 1, 2014. On behalf of the West Covina City Council and West Covina Successor Agency, thank you for your interest and consideration. Chris Freeland Deputy City Manager/Community Services Director D. All attorneys of Jones & Mayer assigned to perform approved City business shall, at all times while this Agreement is in effect and at their sole cost and expense, be fully qualified and licensed to practice law in the State of California and before all appropriate federal courts and other bodies and tribunals, All attorneys assigned to represent the City must notify the City of any complaints or proposed discipline by the State Bar of California within thirty (30) days of receipt of complaint or proposed discipline. E. The term of this Agreement shall commence on August 19, 2014 and shall continue for three (3) years unless it is terminated or amended. 2. SCOPE OF :WORK A. Jones & Mayer agrees to perform all necessary legal services as Contract City Attorney, and shall: 1. Attend all regularly scheduled and special City Council meetings and City Council study sessions. 2. Provide legal services on-site during office hours at City Flail as needed. These hours of on-site service will be at regularly scheduled times made known to all members of the City Council and to all department heads so as to facilitate informal, direct access to legal counsel as necessary. 3. Attend other meetings at City Hall as required by the City Council or the City Manager, 4. Advise the City Council; appointed Commissions, Committees, and Boards; City staff; and other City officials on all legal matters pertaining to City business. 5. Prepare, review, and approve as to form, contracts, agreements, resolutions, ordinances, and all other standard City documents. 6. Prepare such written and oral legal opinions as shall, from time to time, be requested by the City. 7. Perform such other routine legal services as are required, from time to time, by the City Council or the City Manager. 8. Provide in-house training to City staff on issues pertaining to civil liability, personnel and labor, ethics (AB 1234), and other issues as, from time to time, are identified by and requested by the City Council or the City Manager. 9. Represent the City and the Cityi.s officials, officers, and employees in litigation and administrative proceedings as directed by the City Council or the City Manager. 2 This also includes attendance at Successor Agency and Oversight Board meetings and any meet and confer conferences that may be necessary. The City shall pay Jones & Mayer for Successor Agency non-litigation services at the rate of $195 for all attorneys, and $100 per hour for law clerk and paralegal services. C. Special and Litigation Services Litigation and special legal services matters approved by the City Manager and/or City Council are not in the monthly retainer amount. Special legal services of an irregular, and typically non-recurring, nature, include all litigation, whether civil or criminal, City, Successor Agency or city utility work of unusual complexity or requiring an extraordinary dedication of attorney time, such as Environmental Impact Reports or other complex environmental work, initiatives, interagency conflicts/issues, negotiation and drafting of complex Owner Participation Agreements or Disposition and Development Agreements, as determined by consultation between the City Attorney. and the City Manager/Executive Director or City Council. The City Attorney may not unilaterally designate any matter as a special project. City shall pay to Jones & Mayer for litigation and special legal services $205 per hour, Paralegal services shall be paid at the rate of $100 per hour, All costs and expenses, except for those as set forth in Section 3.E below shall be deemed included in the foregoing hourly billing rates. Upon the sole approval of the City, the City Attorney may contract directly with other legal firms or consultants on an as- needed basis to effectuate the purposes of this agreement. D. Code Enforcement Code. enforcement services are not in the monthly retainer amount, • City shall pay Jones & Mayer for .code enforcement/prosecution services at the rate of $160.00 per hour. Paralegal services shall be paid at the rate of $100 per hour. These rates shall not be subject to Section 3.F below. E. Expenses Jones & Mayer shall be reimbursed for direct out-of-pocket expenses actually and necessarily incurred in the course of providing legal services under this Agreement relating to Basic Legal Services and in preparation for and maintaining the prosecution or defense of litigation, including without limitation: court costs, jury fees, service costs, witness fees, deposition costs, reporters' fees, title reports, photographs, diagrams, maps, copy costs for large projects (over 100 pages), and similar expenses. Generally, no more than one 'attorney's time should be billed for depositions, hearings, motions, case meetings (including intra-firm meetings), etc., unless approved by City Council. It is expected that counsel will appropriately apportion court time (including travel costs) to each case in which counsel is appearing in court if one or more matter is handled. Legal research for a particular issue, that is over five hours requires pre-approval. When billing for legal research, the entry must reflect a description of the topic researched and its relevance to the effort. A copy of the research memo shall be sent to the City. 4 Billing and Rate Increases Jones & Mayer shall provide a monthly billing report indicating actual time spent under the retainer, litigation matters, and additional specialized projects. The foregoing retainer and hourly rates shall remain in full force and effect for two (2) years. Thereafter, the foregoing billing rates shall be adjusted annually (effective as of the anniversary date of this Agreement commencing in .2016) to reflect any increase in the cost of living based on the Consumer Price Index increase for the prior year utilizing the standard as established by the Bureau of Labor Statistics of the U.S. Department of Labor for all urban consumers in the Los Angeles, Riverside and Orange County areas, or another mutually agreed upon index based on comparable data, should the Consumer Price Index established by the Bureau of Labor Statistics be unavailable, not to exceed 5% per year. • G. Monthly Statements Jones & Mayer shall submit statements of all payments due under this Agreement on a. monthly basis to the City Manager, All work performed by Jones & Mayer shall be billed in increments of tenths of an hour. The statement shall be in a form approved by the City, and shall set forth a description of all work performed, the hours worked, the identity of each person performing the work, the rate charged, and any costs or expenses eligible for reimbursement. H. Payment All hours shall be billed by the 15th day of each month following the close of the month for which hours are being provided. Payment for hours shall be due and payable within thirty (30) days of billing, after review and approval by the City Manager. PROHIBITION AGAINST SUBCONTRACTING, DELEGATING OR ASSIGNMENT Jones & Mayer shall not contract with or delegate to any individual or other entity to perform on the City's behalf, in whole or in part, any of the services required under this Agreement without the prior express approval of the City. In addition, neither this Agreement nor any interest herein may be assigned or transferred, voluntarily or by operation of law, without the prior express approval of the City. CONFLICT OF INTEREST Jones & Mayer shall at all times avoid conflicts of interest in the performance of this Agreement. In the event that a conflict arises, Jones & Mayer shall immediately notify City. Within thirty (30) days following execution of this Agreement, Jones & Mayer shall file a conflict of interest disclosure statement setting forth any information related to potential conflicts of interest to the extent such disclosure is required by law, including City's adopted conflict of interest code. 6. INDEPENDENT CONTRACTOR Jones & Mayer shall perform all services required under this Agreement as an independent contractor of the City, and shall remain at all times as to City a wholly independent contractor with only such obligations as are consistent with that role. Jones & Mayer shall not at any time or in any manner represent that it or any of its employees or agents are City employees. DISPUTE RESOLUTION If any dispute or disagreement arises between the City and Jones & Mayer as to any matter relating to this Agreement, including but not limited to the scope of services, the performance of the respective responsibilities of the City and Jones. & Mayer, the quality of the services rendered, and the billing of such services, the City and Jones & Mayer agree to confer and attempt to resolve the matter informally. If the parties cannot agree, they agree that they will refer the dispute for resolution to mediation to the fullest extent permitted by law. The parties are aware that mediation is a voluntary process and pledge to cooperate fully and fairly with the mediator in an attempt to reach a mutually satisfactory compromise of any dispute or disagreement. The mediator shall be chosen by mutual agreement of the parties, and mediation shall commence within thirty (30) days of either party's written request to the other for mediation. Any agreement reached by the mediation shall be reduced to writing, be signed by the parties, and be binding on them. This provision for mediation is an effort to protect, preserve, and respect the requisites of a productive attorney-client relationship, but shall be without prejudice to either party pursuing its other lawful remedies. INSURANCE AND INDEMNIFICATION A. Insurance Jones & Mayer shall procure and maintain, at its cost: a. Commercial General Liability insurance with limits not less than $1 million per occurrence, Such insurance shall designate City, its elected and appointed officials, employees, and volunteers as additional insureds: Such insurance shall be primary and not contribute with any insurance or self-insurance maintained by City. b. Business automobile liability insurance with limits not less than $1 million per occurrence. Such insurance shall include coverage for owned, non- owned, and hired automobiles. Professional liability insurance with limits not less than $2,000,000 per occurrence. Workers' compensation insurance as required by California law and Employer's Liability insurance with limits not less than $1 million per accident for bodily injury or disease. The workers' compensation insurance shall contain an endorsement stating the insurer waives any right of subrogation against City, its elected and appointed officials, employees and volunteers. 2. All such policies shall provide City 30 days' notice of cancellation. Self- insured retentions must be declared and approved by City. 1 Prior to commencement of work, and throughout the term of this Agreement, Jones & Mayer shall furnish City with certificates evidencing compliance with the insurance requirements above. Jones & Mayer agrees to provide complete, certified copies of all required insurance policies if requested by the City. 4. Insurance shall be placed with insurers that maintain an A.M. Best . rating of A-, VII or better, or otherwise meet the written approval of the City. The Contractor shall ensure that subcontractors maintain insurance that complies with the requirements stated herein. B. Indemnification Jones & Mayer shall defend, indemnify, and hold harmless the City, and its officers and employees, from and against any and all actions, suits, proceedings, claims, demands, losses, costs and expenses, including legal costs and attorneys' fees, for injury to person(s) or damages to property (including property owned by the City), and for errors and omissions committed by Jones & Mayer, its officers, employees, and agents, arising out of or relating to Jones & Mayer's performance under this Agreement, except where such injury, damage, error(s) or omission(s) may be caused by City's sole negligence, active negligence, or willful misconduct or that of the City's officers or employees. RECORDS AND REPORTS A. Records Jones & Mayer shall keep such books and records as shall be necessary to perform the services required by this Agreement and to enable the City to evaluate the performance of the required services. The City shall have full and free access to such books and records that deal specifically with the services performed by Jones & Mayer for City at all reasonable times, including the right to inspect, copy, audit, and make summaries and transcripts from such records. B. Ownership of Documents All reports, records, documents, and other materials prepared by Jones & Mayer, its employees and agents in the performance of this Agreement shall be the property of the City and shall be delivered to the City upon request by the City or upon termination of this Agreement. Jones & Mayer shall have no claim for further or additional compensation as a result of the exercise by the City of its full rights of ownership of the documents and material hereunder. Jones & Mayer may retain copies of such documents for its own use C. Release of Documents No report, record, document, or other material prepared by Jones & Mayer in the performance of services under this Agreement shall be released publicly without prior written approval of the City, except as may be required by law. NONDISCRIMINATION Jones & Mayer pledges there shall be no discrimination against or segregation of any person or group of persons on account of race, color, creed, religion, sex, marital status, disability, sexual or gender orientation, national origin, or ancestry in the performance of services under this Agreement, TERMINATION A. Termination by City Jones & Mayer shall at all times serve under the terms of this Agreement at the pleasure of the City Council, and the City Council hereby reserves the right to terminate this Agreement at will, with or without cause, by providing written notice to Jones & Mayer. Upon receipt of any notice of termination, Jones & Mayer shall cease all services under this Agreement except as may be specifically approved by the City. At that time, all further obligations of the City to pay Jones & Mayer for services rendered under this Agreement shall thereupon cease, except as set forth in Section 12,C below; provided, however, that the City shall be obliged to pay for all services, costs, and expenditures lawfully incurred by Jones & Mayer prior to the effective date of such termination, or subsequent to the date of termination at the direction of City. Termination by Jones & Mayer Jones & Mayer reserves the right to terminate this Agreement by giving ninety (90) days' advance written notice to City. C. Mutual Obligations upon Termination by Either Party In the event of termination of this Agreement • by either party, Jones & Mayer shall cooperate with the City in transferring the files and assignments to the City Clerk or other person designated by City pending the hiring of another City Attorney. Jones & Mayer shall be compensated at the hourly rates set forth in Section 3 of this Agreement should Jones & Mayer be called upon to perform any services after the effective date of termination, including the transfer of files and assignments. 12. NOTICES Notices regarding this Agreement shall be given in writing to the parties at the following addresses: City Manager City of West Covina The City of West Covina City Hall 1444 West Garvey Avenue South West Covina, CA 91790 Jones & Mayer 3777 North Harbor Bonlevard Fullerton, CA 92835 AMENDMENT OF AGREEMENT This Agreement contains all of the agreements of Jones & Mayer and the City. This Agreement may be amended at any time by mutual consent of the parties by an instrument in writing. IN WITNESS WHEREOF, the duly authorized representatives of the parties have executed this Agreement in duplicate the day of , 2014. CITY OF WEST COVINA Municipal Corporation of the State of California By: Steve Herfert, Mayor ATTEST: Sue Rush, City Clerk JONES & MAYER By: -"IA,. R.' eh rd D. . V j' By: 42111.iiiii. Owner r EXHIBIT "A" COMPENSATION AND REIMBURSEMENT a) and b) General Counsel Services Retainer and Excess hours Basic legal services would be included in our monthly retainer. Basic legal services are those services identified in the Request for Proposal which involve regular, recurring legal and factual issues. General legal services include: Attendance at City Council, Planning Commission and other subordinate City/Agency meetings, attendance at regular staff meetings, providing legal counsel and advice to elected and appointed Officials as to City business, work with City Staff on all agenda items for City meetings, routine negotiation, drafting, review and revision of City agendas, agreements, contracts, instruments, ordinances, reports, resolutions, and other documents as requested by City, providing legal advice concerning Brown Act, CEQA, Public Records Act, Political Reform Act and other conflict of interest compliance, and most supervision of legal services performed by special counsel. Additionally, basic legal services will include legal work related to property acquisition, zoning, property disposal, public improvements, public rights of ways and easements, and matters relating to public utilities. Basic legal services will be covered under a monthly retainer amount of $13,125 for up to 75 hours per month, with additional hours of basic legal services provided at the blended rate of $195 per hour for all attorneys. Law clerk and paralegal services are billed at $100 per hour. Should we not reach the 75 hour threshold in any given monthly billing period, any unused time would be rolled over to the next month, so that West Covina is never paying for time it is not using. c) Successor Agency Services Successor agency services are those services which pertain to the dissolution of redevelopment. This includes, but is not limited to, providing analysis, research, and support concerning dissolution of the City's redevelopment agency by providing legal advice to staff, review of all documents generated, and interactions with the California Department of Finance. This also includes attendance at Successor Agency and Oversight Board meetings and any meet and confer conferences that may be necessary. Successor agency non-litigation services will be billed at the rate of $195 for all attorneys, and $100 per hour for law clerk and paralegal services. d) Special Legal Services Special or "extra" legal services include those matters which present unique legal and/or factual issues, and are billed at a rate of $205 per hour ($100 per hour for law clerk/paralegal time). Special legal services differ from general legal services in that they are of an irregular, and typically non-recurring basis. Examples include all litigation, whether civil or criminal, City, Successor Agency or utility work of unusual complexity or requiring an extraordinary dedication of attorney time. Items subject to this categorization are determined by consultation between the City Attorney and the City Manager/Executive Director or City Council, such as Environmental Impact Reports or other complex environmental work, initiatives, interagency conflicts/issues, negotiation and drafting of complex Owner Participation Agreements or Disposition and Attachment No. 3 — 0 KIMBERLY HALL BARLOW artner Practice Areas Municipal Law Employment and First Amendment Litigation Writs and Appeals Land Use and Zoning Education T.D. University of California, Los Angeles, School of Law, 1990, Order of the Coif, Outstanding Graduate Student of the Year B.A. with Honors, California State University, Fullerton, 1986 Bar and Court Admissions United States Supreme Court California Supreme Court United States Court of Appeals for the Ninth Circuit United States District Court for the Central, Southern, Eastern, and Northern Districts of California Professional Affiliations Orange County City Attorneys Association Los Angeles County City Attorneys Association International Municipal Lawyers Association (714) 446-1400 Graduating third in her class from UCLA Law School, Ms. Barlow joined the Law Office of Jones 8r., Mayer in 1993. Her practice is devoted almost exclusively to municipal law and litigation. In that capacity, Ms. Barlow has served in the capacity of Assistant City Attorney and City Attorney for 20 years. Ms. Barlow handles specialized litigation on behalf of the firm's public entity clients, including first amendment and civil rights litigation, adult use ordinances, tax matters and administrative and traditional petitions for writ of mandate. She has successfully defended numerous complex writ cases involving alleged violations of the Brown Act and Conflict of Interest laws, CEQA claims, licensing and permit decisions, including revocations of conditional use permits, and inverse condemnation claims. She also regularly prepares ordinances, resolutions, complex transactional documents such as for purchase and lease of public property, development agreements and memoranda of understanding. Ms. Barlow currently serves as the City Attorney for the City of Upland and as Assistant City Attorney to a number of the firm's other city clients. She also serves as Successor Agency Counsel for seven cities and as Counsel to the Downey Oversight Board. In addition to providing the full range of legal services for these clients, Ms. Barlow conducts citywide training in discrimination and harassment prevention, ethics, Brown Act and conflicts, and H1PAA compliance. She also investigates personnel complaints, particularly involving harassment claims. Further, she serves as counsel to civilian personnel boards hearing employee grievances. Ms. Barlow has previously served on the League of California Cities Legal Advocacy Committee, and as an officer of the Orange County City Attorney's Association. She also served for seven years on the Executive Committee of the Utility Users Tax Technical Task Force, which was a sub-committee of the California League of Cities Revenue and Taxation Committee. She previously served as a judicial clerk for the Honorable Ferdinand F. Fernandez, Circuit Judge, Ninth Circuit Court of Appeals. Early in her career, Ms. Barlow practiced with the law firm of Irell & Manella as a litigation associate focusing on insurance, construction, environmental and real estate litigation. She also has served on several local community non-profit boards, including the W'TLC, a domestic violence shelter and transitional housing-provider. .0 Senior Associate Practice Areas Public Law Transactional Law Civil Litigation Education ID., UCLA School of Law, Los Angeles, CA 2002 Graduate Division Fellowship Public Interest Law Foundation Summer Grant Managing Editor, Asian Pacific American Law Journal Volunteer, Asian Pacific American Legal Clinic Member, Asian Pacific Islander Law Students Association B.A., UCLA, Los Angeles, CA 1999 Political Science, Concentration in American Politics UCLA Endowed Scholarship College of Letters and Science Honors Bar and Court Admissions California Supreme Court United States Court of Appeals for the Ninth Circuit United States District Court for the Northern, Central, and Southern Districts of California Professional Affiliations State Bar of California Orange County Bar Association 0 0 IVY M. TSAI 14) 446-1400 Ivy Tsai joined the fitm in 2004 and focuses her practice on municipal law. She serves as the Assistant City Attorney for the cities of California City, Grand Terrace, and Upland and also provides legal guidance and representation to the firm's other city clients. Ms. Tsai works closely with city staff on matters including the Brown Act, Public Records Act, public contracting, ordinances and resolutions, and specialized projects. She also serves as legal counsel to the Gateway Cities Council of Governments and San Gabriel Valley Council of Governments, providing legal guidance on regional issues including coordination and partnership on transportation and energy matters. Ms. Tsai's duties include attending City Council, Governing Board, Planning Commission, and other committee meetings, as well as representing clients in negotiations and conflict resolution. Ms. Tsai has also litigated cases on behalf of the firm's clients and has drafted and argued successful motions at both the trial and appellate levels in a variety of cases ranging from dangerous condition of public property to inverse condemnation. Ms. Tsai received a Bachelors of Arts in political science from the University of California, Los Angeles. She also received her law degree from the University of California, Los Angeles. Ms. Tsai was admitted to the State Bar of California in 2002. 0 City of West Covina Memorandum AGENDA TO: Mayor and City Council ITEM NO. FROM: Christopher J. Chung DATE August 18, 2014 City Manager BY: Mike Lee Assistant City Manager/Community Development Commission Director SUBJECT: DISCUSSION OF CITY COUNCIL SMART GOALS AND PROPOSED OBJECTIVES RECOMMENDATION: It is recommended that the City Council consider and discuss the City Council SMART Goals and Objectives, and provide staff with any direction, and/or approve the City Council SMART Goals and Objectives. DISCUSSION: The City of West Covina is a prominent and progressive City in the San Gabriel Valley. As the conummity evolves and the governance environment changes, it is important to review existing goals and set new goals that are responsive to the current environment. Setting goals is a strategic planning practice for the City Council to review any existing goals, set new goals to ensure that the City's efforts are responsive to the desires and needs of the citizemy and that good progress is being made toward the Council's desired quality of life. Goal setting by the City Council has the following benefits: A better understanding by citizens and staff of the City Council's plans as a single governing body for the future of the City of West Covina. More priority projects will be completed successfully and timely. Staff is more focused and effective in addressing City Council priorities Staff is more accountable to the City Council for achieving City Council Goals. City Council and staff are less inclined to be side-tracked by less important activities or projects. Formally adopted City Council Goals provide staff official direction to plan and organize resources to ensure their completion. On February 18, 2014, the City of West Covina City Council approved a consultant contract with Ray Patchett & Associates to facilitate and support a City Council goal setting study session. Mr. Patchett's scope of work set forth the following goal setting process: Coordinate SMART Goal Process design and schedule with City Manager's office. SMART goals are defined as Specific, Measurable, Achievable, Results Oriented, Time Bound; Meet individually with City Council Members to collect goals ideas; Summarize input for City Council Study Session; Facilitate City Council Study Session, developing draft SMART goals; Draft final Strategic Priorities and SMART Goals; Adopt City Council SMART Goals; and, Monitor and assess implementation of Smart Goals. On April 23, 2014, the City Council held a Study Session which was facilitated by Mr. Patchett to develop and prioritize SMART Goals. The City Council developed and prioritized the following goals: GOALS: Assess the City of West Covina's financial health and economic sustainability (reserve levels) to optimize revenues and prioritize expenditures. Review public safety (Police and Fire) and code enforcement response and resource framework and assess citizens' sense of health, safety and well-being. Complete General Plan update. Develop a City website that is user-friendly, transparent and informative. Construct soccer complex at Orangewood Park. Foster volunteerism by partnering with Community Services Groups on projects (i.e. Special Olympics Host City, Community Service Day). Update City's campaign ordinance. Explore development of a joint-use transit parking facility at mall or civic center. Update public records request process. 10. Re-establish Sister City relationships with sister cities (Ohtawara, Japan & Wuhu, China). 11. Develop concept plan for an aquatics complex. 12. Prepare specific plan to revitalize the Glendora Avenue corridor that creates a sense of community identity and a sense of place. (Included but not rated) 13. Optimize developable land for the Brownfields (BK.K.) land. (Included but not rated) 14. Update Municipal Code. (Included but not rated) In order to implement the goals set and prioritized by the City Council, City staff identified proposed objectives and timelines (Attachment No. 1) that if approved, will be followed to successfully complete each individual goal. Items 12, 13 and 14 were identified as goals, but did not gain 5 separate ratings in order to be rated and prioritize properly. During the August 18, 2014 City Council meeting, The City's consultant Ray Patchett will review the Goals and Objectives with the City Council. The proposed objectives can be amended or eliminated by the City Council to better reflect the intent of the City Council. It is important to note that the City Council's Goals and Objectives can be reviewed annually and can be amended, eliminated, and/or reprioritized by the City Council at any point in time. City departments have also prepared department performance measures (Attachment No. 2), which have been revamped to be more clearly defined as outcome based and are consistent with the recommendations made by the Los Angeles County Civil Grand Jury. The performance measures are meant to accompany the City Council's Goals and Objectives. The City Council's Goals and Objectives and the department performance measures will both be incorporated into the City's Fiscal Year 2014-2015 Operating and Capital Improvement Program Budget approved by the City Council on June 17, 2014. FISCAL IMPACT: There is no fiscal impact in approving the City Council's SMART Goals and Objectives. 613 -,repared by: A 011 A 1 ,-----, Mike Lee Assistant City Manager/CDC Director Attachment No. 1: City Council's Goals and Objectives Attachment No. 2: Department Performance Measure Z:\StaffReports\2014 Staff Reports/Discussion of CC SMART Goals & Objectives/0818 lir Attachment No klin Au .2:;..4 City of West Covina City Council Priority Goals August 18, 2014 Council Priority (Rated) SMART GOALS and Objectives Completion Responsible I Date Party I 1 Assess the City of West Covina's financial health and economic sustainability (1.0) (reserve levels) to optimize revenues and prioritize expenditures. Objective 1.1: Establish a fund balance reserve policy and set aside funds each year. Objective 1.1 (a): Review the funding at the close of each fiscal year. Objective 1.2: Promote economic development to market the City, attract businesses, create new jobs, and generate new revenues. Objective 1.2 (a): Market City and commercial vacancies at the International Conference of Shopping Centers to potential commercial tenants to increase sales tax revenues and jobs. Objective 1.2 (b): Market available properties to hotels at International Conference of Shopping Centers to increase transient occupancy tax revenues. Objective 1.2 (c): Update Available Property Listing (APL) on the City website to market building vacancies. Objective 1.3: Evaluate and improve City revenues. Objective 1.3 (a): Prepare a Comprehensive Revenue Handbook that defines the types of revenues and allowable uses of such revenues. Objective 1.3 (b): Conduct a community survey on the possibility of generating new revenues for public safety services. Objective 1.3 (c): Review/evaluate City Fee and Charge to ensure City is not subsidiz All Completed Fin/Adm Annual review Fin/Adm October 2014 and CDC May 2015 October 2014 and CDC May 2015 December 2014 CDC January 2015 Fin/Adm March 2015 CM0 March 2015 Fin/Adm Page 1 of 12 2 (3.0) Review public safety (Police and Fire) and Community Enhancement response and resource framework and assess citizens' sense of health, safety, and well-being. POLICE DEPARTMENT: PD/Fire Objective 2.1: Enhance public access to Police Department Crime Information/Services. Objective 2.1 (a): Publish monthly graffiti statistics on the Police Department website. October 2014 PD Objective 2.1 (b): Create web-based graffiti crime reporting portal for both Police and October 2014 PD SCE, including internet link and phone number. Objective 2.1 (c): Publish yearly crime statistics on department website. March 2015 PD Objective 2.1 (d): Integrate "Crime Analysis" as part of overall crime fighting efforts. September 2014 PD Objective 2.1 (e): Implement On-Line crime reporting. July 2015 PD Objective 2.1 (f): Implement police activity crime mapping. November 2014 PD Objective 2.1 (g): Provide public access to California sex registrant database. November 2014 PD Objective 2.2: Implement Station Security Plan to improve security and reduce associated liability. Objective 2.2 (a): Implement card reader technology for access control to the facility and July 2015 PD sensitive areas within (evidence, armory, forensics, etc.). Objective 2.2 (b): Implement comprehensive CCTV systems in Jail, Police Station, and suspect January 2016 PD interview rooms. Objective 2.3: Outsource non-critical law enforcement services to improve efficiency of police workforce. Objective 2.3 (a): Select, negotiate, and implement professional crossing guard services. January 2015 PD Objective 2.3 (b): Select and negotiate a professional, qualified vendor for administrative July 2015 PD citation processing (parking, graffiti, noise, booking fees, alarms, etc.). Objective 2.4: Improve Community Enhancement response in community. Page 3 of 12 Objective 2.4 (a): Create new community enhancement position in budget. Completed PD Objective 2.4 (b): Designate reporting/supervision guidelines for Community Enhancement. Completed PD Objective 2.4 (c): Create guideline to ensure Community Enhancement personnel are September 2014 PD professional and friendly at all time and avoid utilizing other police department resources to obtain code compliance. Objective 2.4 (d): Hire and train additional Community Enhancement staff. March 2015 PD Objective 2.5: Examine police staffing to improve public safety services. Objective 2.5 (a): Examine service delivery model (patrol, dispatch, and records). March 2015 PD Objective 2.5 (b): Reduce overtime in comparison to calls for service/response times. March 2015 PD Objective 2.5 (c): Review number of police personnel in comparison to specific department March 2015 PD needs. FIRE DEPARTMENT: Objective 2.6: Hire new Fire Chief January 2015 Fire Objective 2.7: Complete implementation of 2013 SAFER grant staffing model. November 2014 Fire Objective 2.8: Accept and place into service two new rescue ambulances. Completed Fire Objective 2.9: Purchase new ladder truck. February 2015 Fire Objective 2.10: Assess and improve efficiency of fire prevention bureau. October 2014 Fire Objective 2.11: Implement a customer service assessment program for both February 2015 Fire Suppression and Prevention divisions of the Fire Department. Objective 2.12: Assess Fire Department response times and display response times on Fire April 2015 Fire Department page of City website. Objective 2.13: Determine proposed Fire department staffing model to replace 2013 SAFER January 2016 Fire/Fin/Adm/ staffing model at the end of the performance period. CM() Page 4 of 12 3 Complete General Plan Update. (3.2) Objective 3.1: Complete and release Request for Proposal (REP) for consultant. Objective 3.2: Review RFP submittals and select recommended consultant. Objective 3.3: City Council review & approval of selected consultant. Objective 3.4: Creation of baseline date, public input, prepare General Plan elements, prepare California Environmental Quality Act (CEQA) documentation. Planning Completed I Planning Completed Planning Completed I Planning September 2014 to Planning September 2016 Objective 3.5: Complete General Plan Update (City Council adoption). September 2016 Planning 4 (4.6) Develop a City website that is user-friendly, transparent, and informative. CM0 Objective 4.1: Award of contract for website designer (Vision Internet) to develop new City webs ite. Completed CM0 Objective 4.2: Assemble cross functional team from all City Departments to develop website. Completed CM() Objective 4.3: Complete graphic design of website. Completed CMO Objective 4.4: Content migration from existing website to new website. August 2014 All Objective 4.5: Train City staff on website editing. August 2014 All Objective 4.6: Implement software/App additions (Community View GIS, new SIRE, etc.) September 2014 All Objective 4.7: Launch of new City website. October 2014 CMO Page 5 of 12 5 (6.0) Construct Soccer Complex at Orangewood Park. Objective 5.1: RFP for design (construction document). Completed December 2014 February 2015 April 2015 May 2015 June 2016 July 2016 PW/CSD/ Fin/Adm PW/CSD PW PW PW CSD PW CSD Objective 5.2: City Council to award bid for construction drawing services. Objective 5.3: RFP for construction. Objective 5.4: City Council to award construction contract.1 Objective 5.5: Ground Breaking. Objective 5.6: Completion of construction. Objective 5.7: Dedication ceremony. *Note 1: The project can be awarded in phases depending on available funding. Page 6 of 12 6 (6.6) Foster volunteerism by partnering with Community Services Groups on projects (i.e. Special Olympics Host City, Community Service Day). CSD/CMO Objective 6.1: Create a Community Service Day Event for the City of West Covina. Objective 6.1 (a): Form a Community Service Group. Completed CSD/CMO Objective 6.1 (b): Community Service Group selects date of Community Service Day. Completed CSD/CMO Objective 6.1 (c): Encourage participation at Community Service Day. Ongoing CSD/CMO Objective 6.1 (d): Community Service Group coordinates and conducts West Covina October 4, 2014 CSD/CMO Community Service Day. Objective 6.2: Become a Host Town for Special Olympics. Objective 6.2 (a): City Council approves agreement to be a Host Town for Special Completed CSD/CMO Olympics. Objective 6.2 (b): City hosts the Host Town Announcement Ceremony at Big League Completed CSD/CMO Dreams. Objective 6.2 (c): City forms Special Olympics Host Town Committee. September 2014 CSD/CMO Objective 6.2 (d): City's Host Town Committee completes all planning of activities for visit. June 2015 CSD/CMO Objective 6.2 (e): City's Host Town Committee welcomes Visitors. July 21, 2015 to CSD/CMO July 24, 2015 Objective 6.2 (f): City celebrates Olympic Torch Relay through West Covina. TBD ALL Objective 6.3: Promote Adopt A Park Program with Non-Profit Groups. Completed but ongoing CSD Page 7 of 12 7 (8.6) Update City's Campaign Ordinance. City Clerk/ City Attorney Objective 7.1: Prepare staff report for Council discussion and direction. January 2015 City Attorney Objective 7.2: If Council provides direction to proceed, draft and introduce new ordinance. February 2015 to City Attorney March 2015 Objective 7.3: Second reading of ordinance. March 2015 City Clerk Objective 7.4: Ordinance effective date 30 days later. Copy of ordinance sent to all open April 2015 City Clerk committees. 8 (9.0) Explore development of a joint-use transit parking facility at mall or Civic Center. CDC/PW/CSD Planning Objective 8.1: Seek City Council direction on whether to conceptually pursue development of a November 2014 CDC/CSD joint-use transit parking facility at mall or Civic Center. Objective 8.2: City staff to meet with prospective property landowners to determine possible November 2014 CDC/CSD desire, location, and financial feasibility. Objective 8.3: Develop detailed report summarizing steps to implement the proposed January 2015 CDC development. Page 8 of 12 , . on - 111:1 9 Update public records request process. (9.6) Objective 9.1: Update Public Records Request Administrative Policy Completed City Clerk City Clerk Objective 9.2: City Attorney to review new policy for any substantive amendments. I September 2014 I City Attorney Reestablish Sister City relationships with sister cities (Ohtawara, Japan & Wuhu, China). Objective 10.1: Promote both Sister Cities in the City's new website, with links to their City webs ites. CMO October 2014 I CM0 Objective 10.2: Invite the Mayor of Wuhu, China to make an inaugural visit to West Covina. Objective 10.3: Promote Wuhu, China relationship at the 2015 Chinese Lantern Festival. Objective 10.4: Promote Ohtawara, Japan relationship at the 2015 Cherry Blossom Festival. Objective 10.5: Partner with the East San Gabriel Valley Japanese Community Center on the scheduling of the activities for Ohtawara's visit in 2015. October 2014 I CMO February 2015 I CM0 April 2015 I CM0 July 2015 I CM0 Page 9 of 12 134 Not Rated Optimize developable land for the Brownfields (BI<K) land. CDC/PW/ Planning Objective 13.1: Seek City Council/Successor Agency direction on the type of development to be Est. November 2014 CDC pursued at the former BKK landfill consistent with the BKK Landfill Closure Plan approved by United States Environmental Protection Agency (USEPA), California Department of Toxic Control Substances (DTSC), and other affected regulatory agencies'. Objective 13.2: Develop detailed report summarizing steps and estimated cost to implement the Est. January 2015 CDC proposed development. *Note 3: The development of a public golf course is the current and only land use approved by the Regulatory Agencies. If an alternative development project is selected by the City/Successor Agency, new approvals will need to be obtained. In addition, any development would be subject to approvals of the State Department of Finance and completing a Long Range Property Management Plan approved by the Oversight Board. * Note 4: Item 13 was identified as a goal but did not gain 5 separate ratings in order to be rated and prioritized properly. Page 11 of 12 145 Update Municipal Code. Not Rated Objective 14.1: Upon completion of General Plan Update (September 2016), determine the cost, ability and timeframe to update the Zoning Code Ordinance. Objective 14.2: Commence comprehensive review of current Municipal Code to identify other sections of the Municipal Code that may need to be updated. Objective 14.3: Seek City Council direction to update sections or the entire Municipal Code based on cost, available funding source, staff resources, timeframe, ability and necessity. Objective 14.4: Hire consultant and complete update of Municipal Code, if necessary. Planning/ City Clerk/ City Attorney Est. October 2016 Planning Est. October 2016 City Clerk/CA Est. January 2017 City Clerk/CA Est. January 2018 City Clerk/CA *Note 5: Item 14 was identified as a goal but did not gain 5 separate ratings in order to be rated and prioritized Completion Dates maybe subject to change pending City Council action. Page 12 of 12 PERFORMANCE MEASURES - CITY CLERK'S OFFICE .e ormalloe„ .easTge 2010-2011 c tun] 2011-201 ' Actual 1 • 212-2U13 Aiiit Al 2O13-214 Nto-tiA t c d 2,014 015 Post City Council meeting videos within four (4) business days of Council meeting / 95% or greater Data Not Available Data Not Available Data Not Available Data Not Available 950/0 Submit City Council meeting minutes for approval no later than two subsequent regular meeting dates / 90% or greater Data Not Available Data Not Available Data Not Available Data Not Available 90% Posting of the council meeting video following the live council meeting is essential to provide transparency and to allow those who were not able to attend the meeting to view the meeting. The goal is to post City Council meetings within four (4) business days of the Council meeting at 95 % success rate. Preparation of the minutes following the City Council meetings provides staff and the public a record of the actions taken by the City Council. The goal is to complete all City Council meeting minutes in a timely manner and present to the City Council for approval within a two meeting cycle at 90% success rate. PERFORMANCE MEASURES - COMMUNITY SERVICES DEPARTMENT ggi:01:q4:'=,!1:2*AstAloweg-L'ARt:'1: 2 ()11,L2012 _,--1,'::-2012=2013::. 2013=2014 . . V.:46flotiidAffee.ilteaAirel'qi'•"VANAi • .• • C \tu -iI Is 1.11111!gs,k. Maintain a minimum 80% on-time rate for the Go West Fixed Route Shuttle, which the industry standard considers to be up to one minute early or three minutes late. Data Not Available Data Not Available Data Not Available 84% 85% Maintain at least an 80% General Fund expense recovery rate at the Cameron Community Center/Gymnasium. 84% 92% 93% 96% 96% Increase number of volunteer hours provided by community groups/individuals in assisting the City to provide a variety of events, projects, and programs. Data Not Available Data Not Available Data Not Available Data Not Available 10,000 Hours Maintain at least 55 high quality and affordable community events designed to entertain local residents. Data Not Available Data Not Available Data Not Available 51 55 The Go West Shuttle is the City of West Covina's fixed route transit system that consists of three alignments (Red, Blue, and Green) that operate Monday-Friday from 6:30 a.m. to 7:00 p.m. with over 104,000 annual passengers served. The goal is to maintain 80% on-time rate for the Go West Shuttle. The Cameron Community Center/Gymnasium provides a variety of programming from basketball leagues, gymnastics, karate, volleyball, open play, facility rentals, etc. Community Services has been working diligently to reduce the City's General Fund subsidy of the Cameron Community Center/Gymnasium through class fees and rental income from use of the facility by outside groups. The goal is to reduce the General Fund subsidy of the Fee & Charge Program at Cameron and recover at least 80% of expense. In 2014, the City Council identified the importance of providing volunteer opportunities to allow residents to become involved in their community. In the upcoming year, City staff will monitor the hours of volunteers serving at the Senior Center, Youth Council, Adopt A Park, Community Services Day, and various other community programs. The goal is to achieve 10,000 volunteer hours. The City Council has been very supportive of a wide variety of community-wide events (i.e. 4th of July Celebration, Summer Concerts, Movies in the Park, Breakfast with Santa, Egg Celebration, Ghoster Park, themed lunches at the Senior Center, and many more). Community Services will be seeking ways to provide additional community events, including partnering with local non-profit groups. The goal is to maintain the number of community events at 55 per year. PERFORMANCE MEASURES - FIRE DEPARTMENT Po-forithmuce :n leasure 201H-2011 1ctmil 2(111-1 0 _ :1 \:ctuai 2012_2Q1 k.etti 0 1 11,/014 stimated 2014-2015 Priority 1 Emergency Response times: Percentage of first arriving unit on scene within 6 minutes or less / 70% or greater 78% 79% 78% 74% 78% Priority 1 Emergency Response times: Percentage of second arriving unit on scene within 8 minutes or less / 80% greater 87% 86% 85% 84% 85% Response time in minutes (50th percentile-mean average) 4:50 minutes 4:48 minutes 4:50 minutes 4:59 minutes 4:50 minutes Priority 1 emergency responses include all emergency related requests for both fire and emergency medical services. Priority 1 calls for assistance do not include public assistance or complaint calls. Response times are measured from the time the call is received by the dispatch center until the unit arrives at the emergency scene. The number displayed in the table denotes the total percentage of calls for service in which West Covina Fire units arrive at scene in six minutes or less from time of request. The goal is to achieve 1st unit response within 6 minutes or less, 70% of the time. The number displayed in the table denotes the total percentage of calls for service in which West Covina Fire 2' units arrive at scene in eight minutes or less from time of request. The goal is to achieve 2" unit response within 8 minutes or less, 80% of the time. The response time displayed in the table indicates the total time in minutes for West Covina Fire units to arrive at scene fifty percent of the time. The goal is to arrive at scene in 4:50 minutes, 50% of the time. PERFORMANCE MEASURES - PLANNING DEPARTMENT . _ rertorma [ICC VII aStIft 17a IA PA 2010-2011 _ketaal 2011-2012i 1dual .1 2.1in \ awl' 3.L/014 EstimatL d 2014-2015% Processing of Submittals/Applications are completed within established timelines within 30 days of submittal / 95% or greater Data Not Available Data Not Available Data Not Available Data Not Available 95% Schedule Study Sessions for Code Amendments directed by City Council within 90 days of initiation / 75% or greater Data Not Available Data Not Available Data Not Available 67% 75% In Fiscal Year 2014-2015 the Planning Department received over 150 entitlement applications for new construction, additions, modifications, and for business uses. Per established standards, applications are reviewed and determined to be complete or incomplete, which requires a response within 30 days of submittal of the application. The goal is to have review of application within 30 days of submittal at 95% success rate. Code amendments are processed at the direction of the City Council and the Planning Commission. During the current fiscal year, the City Council directed staff to prepare three Code Amendments. The Planning Department scheduled a study session within 90 days for 67% of the requested Code Amendments. The goal is to schedule a study session within 90 days of initiation by City Council at 75% success rate. In Fiscal Year 2014-15, the Planning Department will be embarking upon a General Plan Update. Due to the allocation of staff resources toward that General Plan Update, there may be challenges in responding to applications and code amendments during the 24 months time period allocated to complete this project. PERFORMANCE MEASURES - POLICE DEPARTMENT I' c *MEM t a silt t- 2o10-tO1l kctual / 11=2012 Ac,tu al 2))12-2(113 Alet ual / 7 -2014 1 stimatecl 20S4-2015' Reduce the average Priority 1 response time with goal of meeting the industry standard 5 minutes. 5:41 5:28 5:30 5:22 5 minutes Reduce the average Priority 2 response time, with goal of under 20 minutes. 16:54 16:57 17:41 or ess 19:59 20minutes l Reduce the average Priority 3 response time, with goal of under 30 minutes. 24:38 24:30 24:54 27:07 30 minutes or less Clearance rate of active investigations, with goal of maintaining a 25% or higher clearance rate for all active cases. 38% 25% 30% 34% 25% Maintain West Covina Service Group clients at 23 clients. 104% 104% 100% 100% 100% Close 95 % of all city property and zoning cases received by Community Enhancement per year. 100% 100% 99.9% 97.2% 98% Priority 1 response times: Defined as in-progress emergency calls for service. Response times are measured from the time the call is received until the first officer arrives on scene (i.e. burglary in- progress, traffic accident with injuries etc.). The goal is to be at or under 5 minutes. Priority 2 response times: Calls for services that are high priority but non-emergency (i.e. theft, party calls, reckless driver non-injury accident etc.). The goal is to be at or under 20 minutes. Priority 3 response times: Non-emergency low priority calls for service (audible alarms, report calls etc.). The goal is to be at or under 30 minutes. Clearance rate is the total number of active cases reported that are closed by arrest, warrant, or DA rejection due to lack of evidence, prosecution, District Attorney rejection, or a victim unwilling to prosecute the suspect if located. The goal is to have a clearance rate of 25% or higher. Maintain West Covina Service Group clients at 23 clients. The goal is to keep 100% of all clients. Property/Zoning violations: Community Enhancement receives over 1,100 property and zoning violations per year. The goal is to close 95% of all city property and zoning cases received by Community Enhancement per year. PERFORMANCE MEASURES - PUBLIC WORKS _i ., 111-2o12 cf22o i 20 " 13 ' 2014 kifila 41.".2015 Fleet units available for use / 95% or greater Data Not Available Data Not Available Data Not Available 95 /o 95 /0 Customer Service Survey Fleet Repairs / 90% or greater satisfaction rate Data Not Available Data Not Available Data Not Available 85% 90% Fleet repair reduce returns / less than 1.5% Data Not Available Data Not Available Data Not Available 2.5°A . 2.0% Averag-e of Street Pavement Condition Index /78 Data Not Available Data Not Available Data Not Available 73 78 Clean up of parks and city facilities within 48 hours of initial complaint / 80% or greater Data Not Available Data Not Available Data Not Available 90°A 90% Building inspection response within the next day / 95% of the time Data Not Available Data Not Available Data Not Available 95% 95% Public Works maintains the City fleet of over 200 vehicles. The goal is to have fleet units available for use 95% of the time. Service feedback is a vital part in providing great customer service. The goal is to have Customer Service Survey Fleet Repairs at 90% or greater satisfaction rate. Public Works repairs the City fleet of over 200 vehicles and equipment including Police emergency vehicles, Fire apparatus, generators, and trailers. The goal is to reduce the number of vehicles returned for a repair due to an insufficient repair the first time at a rate less than 1.5%. Public Works maintains the City streets and rates them on a scale of 0 to 100 with 100 being the best. A Pavement Management system is used to rank the streets and prioritize their repair based on available funding. It is expected that the continued use of pavement overlays will improve the rating of the streets and as a benefit, it will increase the aesthetics of the City. The goal is to achieve an average Street Pavement Condition index of 78. The Parks section maintains 16 City Parks, landscaped areas, and over 30,000 trees. The goal is to clean up city parks and city facilities within 48 hours of initial complaint from residents and/or staff request at 80% success rate. Public Works also supports economic development by providing timely building inspections. The goal is to provide next business day inspections 95% of the time.